Strategic Programs Manager

Posted 5 Hours Ago
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London, Greater London, England, GBR
In-Office
Senior level
Artificial Intelligence • Legal Tech • Software
Collaborative AI for exceptional lawyers
The Role
Own end-to-end rollout programs for strategic legal-sector accounts, coordinating planning, resources, change management, stakeholder alignment, adoption metrics, governance, and implementation execution. Analyze user adoption data, identify friction points, and develop interventions, playbooks, templates, and benchmarks. Partner across Legal Engineering, Engagement, and Customer Delivery to ensure consistent global launches and measurable outcomes. The role requires strong strategic thinking, analytical ability, executive communication, organizational discipline, and hands-on program leadership.
Summary Generated by Built In
About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
2,100+ customers across 80+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $200M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

What You'll Do

This role sits within our Post-sales organization and is central to how we deliver world-class AI implementations for the world’s leading law firms. As part of our Strategic Programs team, you will own the rollout program for our most strategic accounts, bringing structure, momentum, and follow-through to some of our highest-stakes launches. It sits at the intersection of strategy, operations, and execution, and is built for someone who leads programs, drives change, and moves ambitious initiatives from plan to measurable outcome.

You will report into our Strategic Programs Lead and coordinate closely across Legal Engineering, Engagement, and Customer Delivery to turn ambitious rollouts into reality.

  • Owning the end-to-end rollout program for strategic accounts, including planning, sequencing, and execution across multi-office and multi-practice launches

  • Driving change management and stakeholder alignment across KM, innovation, IT, practice groups, and attorneys to build durable adoption

  • Coordinating resources across Legal Engineering, Engagement, and Customer Delivery to deliver local and cross-border implementations, ensuring Legora best practices are followed for global consistency

  • Owning success metrics and governance, defining what good looks like, establishing the reporting cadence, and making outcomes legible to executives

  • Monitoring and analysing adoption metrics to identify friction points in the user journey and proposing strategic interventions during implementation

  • Owning the feedback loop, turning rollout learnings and adoption signals into reusable playbooks, templates, and benchmarks that raise the bar for every future launch

  • Acting as a connective layer across teams, helping drive clarity, prioritization, and progress

  • Bringing a structured, execution-focused mindset to ambiguous problems and pushing work over the finish line

In short: you will own the operating system that de-risks and accelerates adoption for our most strategic clients, making them faster, more impactful, more consistent, and more measurable.

 
What You Bring

You are a strategist and an operator. You’ve worked in environments where ambiguity is the norm, expectations are high, and outcomes matter, and you thrive in them.

You’ll thrive in this role if you:

  • Have 6+ years of experience in management consulting, strategy, or transformation / implementation-focused roles, with a Bachelor’s degree required

  • Bring demonstrated leadership experience: you have led programs, workstreams, or teams and can point to outcomes you owned end to end

  • Have experience within a professional services environment (Legal, Big 4, or Management Consulting), which is highly preferred

  • Bring strong change management instincts, with a track record of driving adoption across complex stakeholder groups

  • Are a PowerPoint power-user with high-velocity output and a proven ability to synthesise ‘messy’ ideas into structured, aesthetic, and boardroom-ready decks

  • Bring strong analytical skills and can translate data into clear, actionable insights

  • Maintain an obsession with user adoption and responding to client needs

  • Have exceptional organizational skills and attention to detail

  • Communicate clearly and confidently, with the ability to influence stakeholders across teams

  • Take ownership naturally: you don’t wait to be told, you move things forward

  • Are a practical problem-solver with a strong bias toward execution and operational rigor

  • Bring a relentless, hands-on, get-it-done mindset

  • Are excited to work in person, collaborating closely with teammates in the office 5 days per week

What’s in it for you
  • Global collaboration: Partner with teams and clients across regions, on work that crosses every major legal market.

  • Meaningful work: Your work shapes how the world’s leading legal teams adopt AI day to day.

  • Competitive package: Comprehensive salary, benefits, and the tools to do your best work.

  • In-person environment: A workspace built for ambitious builders.

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Skills Required

  • 6+ years of experience in management consulting, strategy, or transformation/implementation-focused roles
  • Bachelor's degree
  • Demonstrated leadership experience leading programs, workstreams, or teams with end-to-end ownership of outcomes
  • Experience in a professional services environment such as Legal, Big Four, or management consulting
  • Experience driving change management and adoption across complex stakeholder groups
  • Advanced PowerPoint skills and ability to create structured, boardroom-ready presentations
  • Strong analytical skills and ability to translate data into actionable insights
  • Strong organizational skills and attention to detail
  • Clear and confident communication skills with ability to influence cross-functional stakeholders
  • Practical problem-solving ability and strong execution focus
  • Ability and willingness to work in person five days per week

Legora Compensation & Benefits Highlights

  • Healthcare Strength — Healthcare coverage is broad, with multiple medical plan options (Aetna/Kaiser), dental and vision, mental-health benefits, One Medical access, and life plus short/long-term disability.
  • Parental & Family Support — Family-oriented benefits include generous parental leave, Maven Clinic access, a Dependent Care FSA, and One Medical for employees and dependents; some locations also note an onsite Mother’s Room.
  • Equity Value & Accessibility — Equity is positioned as a meaningful part of total rewards, with a generous stock‑option program and company equity listed in multiple postings and workplace profiles.

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The Company
HQ: New York, New York
1,000 Employees
Year Founded: 2023

What We Do

Legora is the agentic operating system for legal work, supporting lawyers in research, review, and drafting across complex matters. It is used by more than 130,000 legal professionals at more than 2,000 leading law firms and in-house legal teams across over 80 markets.

Why Work With Us

The people who thrive here are serious about their craft and generous with it. They are curious, candid and willing to get involved. They do not wait for perfect conditions before taking responsibility, and they care about making the team stronger as they go.

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