Security Operations Lead

Posted 6 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote or Hybrid
120K-140K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
Cleo is the pioneer and global leader in the supply chain orchestration software category.
The Role
The Security Operations Lead will develop security detection strategies, oversee incident response, manage vulnerabilities, ensure cloud security, and mentor a team to enhance security operations.
Summary Generated by Built In
Cleo is seeking a Security Operations Lead to build, operate, and continuously improve our security detection, response, and operational resilience capabilities.
This leader will be responsible for protecting Cleo's cloud infrastructure, SaaS platforms, endpoints, and corporate environment from evolving threats while ensuring operational stability and regulatory alignment.
The ideal candidate is hands-on, technically deep, and capable of building scalable security operations in a high-growth SaaS environment.
What You Will Be Doing
Security Monitoring and Detection
  • Own and evolve Cleo's detection and response strategy
  • Lead daily monitoring of security events across cloud, endpoint, identity, and application layers
  • Continuously tune detection rules to reduce noise and improve signal
  • Ensure effective coverage across AWS, SaaS platforms, and corporate systems
  • Leverage SIEM, EDR, and cloud-native tooling to improve visibility

Incident Response and Containment
  • Lead security incident investigations and coordinate cross-functional response
  • Develop and maintain incident response playbooks
  • Conduct post-incident reviews focused on systemic improvement
  • Reduce mean time to detect and contain security events
  • Partner with Legal, Compliance, and Leadership during material incidents

Vulnerability and Exposure Management
  • Oversee vulnerability scanning across infrastructure, endpoints, and cloud resources
  • Prioritize remediation based on business risk
  • Track critical vulnerability exposure windows
  • Partner with Engineering and IT to drive timely remediation

Cloud and Identity Security Operations
  • Monitor and secure AWS accounts and cloud-native services
  • Identify and remediate misconfigurations
  • Strengthen identity and access management controls
  • Collaborate with Cloud Security and Platform teams on guardrails

Operational Metrics and Reporting
  • Define and track security operations KPIs
  • Report on detection efficacy, remediation timelines, and exposure trends
  • Provide board-ready operational risk metrics
  • Support audit and compliance evidence requirements

Automation and Continuous Improvement
  • Automate repetitive operational tasks
  • Improve alert triage workflows
  • Optimize tooling effectiveness and cost efficiency
  • Reduce operational friction through process refinement

Leadership and Collaboration
  • Lead and mentor security analysts and engineers
  • Partner closely with Engineering, IT, and Platform teams
  • Contribute to the Security Champion and Guild initiatives
  • Build a culture of proactive risk identification

Your Skills
  • Experience in mid-market or high-growth SaaS environments
  • Experience supporting SOC 2, ISO 27001, or similar audits
  • Familiarity with MITRE ATT&CK framework
  • Experience building or maturing security operations functions
  • Relevant certifications such as CISSP, GCIA, GCIH, or similar

Your Qualifications
Education
  • Bachelor's degree required.

Experience
  • 7+ years of experience in security operations, incident response, or detection engineering
  • Strong experience securing cloud-native SaaS environments, preferably AWS
  • Hands-on experience with SIEM, EDR, vulnerability management, and cloud security tooling
  • Deep understanding of attacker techniques and threat detection methodologies
  • Experience leading incident response efforts
  • Strong communication skills with the ability to translate technical risk into business impact

A few things we have to offer:
  • Compensation: $120,000 - $140,000
  • Great Healthcare + Dental + Vision
  • Flexible PTO
  • Culture of support, encouraging Life-Work balance
  • 401k match
  • FSA and HSA options
  • Employee Assistance Program
  • Paid Parental Leave
  • Representing a company with 4,000+ clients and a 99% retention rate
  • Accelerated title and salary growth potential
  • A fun and energetic work environment that makes you excited to go to work every day

Top Skills

AWS
Edr
SIEM
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The Company
HQ: Rockford, IL
500 Employees
Year Founded: 1976

What We Do

Join. Grow. Lead the Future of Supply Chain.

At Cleo, we don’t just integrate supply chains—we orchestrate them. As the pioneer and global leader of the Supply Chain Orchestration software category, Cleo is helping thousands of companies around the globe drive transformation, deliver excellence, and shape the future of their global operations.

Whether you're joining us from outside or growing within, Cleo is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth.


Why Join Us?

Strategic Influence: Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide.
Innovation-Driven Culture: Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges.
End-to-End Visibility: Lead across planning, sourcing, logistics, and fulfillment—connecting dots others can’t see.
Sustainability at the Core: Help build ethical, transparent, and sustainable supply chains that make a difference.


Why Grow with Us?

Leadership Development: Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career.
Internal Mobility: We prioritize internal talent—your next big opportunity could be just one conversation away.
Recognition & Impact: Your ideas matter. Your leadership is visible. Your success is celebrated.
Inclusive Community: Thrive in a diverse, collaborative environment where every voice is heard and respected.


Our Promise

We are a top talent destination for supply chain leaders technology who want to make bold moves, solve real-world problems, and grow without limits. Whether you’re stepping into your first leadership role or scaling new heights, your journey starts here.


Cleo … never stops

Why Work With Us

Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.

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Cleo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQRockford, IL
India
Chicago, IL
Netherlands
United Kingdom
Learn more

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