Scale Solution Engineer

Posted Yesterday
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Heredia, Heredia, CRI
In-Office
Junior
Big Data • Machine Learning • Software • Analytics • Big Data Analytics
The Role
Advise multiple customers across pre-sales, onboarding, and production on the Databricks Data + AI Platform. Provide technical assistance, assess customer needs, recommend data and AI solutions, address objections, and guide customers through AI-augmented workflows. The role requires cloud platform knowledge, Python or SQL skills, understanding of data analytics and engineering workflows, strong communication, and effective prioritization.
Summary Generated by Built In

CSQ327R201

At Databricks, we aim to empower our customers to solve the world's most challenging problems using the Data + AI Platform while putting trusted data and AI in the hands of every business user. As a Scale Solution Engineer, you play a critical role in advising customers across many stages of their lifecycle: from pre-sales evaluation through onboarding and into production, by building and working with AI-augmented workflows that enable one engineer to deliver quality guidance at scale.

The impact you will have:

  • You will ensure customers have an excellent experience by providing technical assistance across their lifecycle.
  • You will become an expert on the Databricks Data + AI Platform and guide customers in making the best technical decisions through AI-augmented workflows.
  • You will work directly with multiple customers concurrently to provide technical solutions.

What we look for:

  • Excellent communication and interpersonal skills, with the ability to assess customer needs, foster relationships, address objections, and effectively showcase the value of the Databricks Data + AI Platform.
  • Undergraduate degree or higher in Computer Science, Information Systems, or similar relevant experience.
  • 1+ years of experience in a technical role, preferably in the Data, AI, or Cloud field.
  • Knowledge of at least one of the following cloud platforms, AWS, Azure, or GCP, is required.
  • Knowledge of AI-driven development with programming languages like Python or SQL.
  • Understanding of the end-to-end data analytics and data engineering workflow.
  • Excellent time management and prioritization skills.
  • Bonus: Experience in consulting or pre-sales roles, or with agentic solutions.

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Skills Required

  • Undergraduate degree or higher in Computer Science, Information Systems, or equivalent relevant experience
  • At least 1 year of experience in a technical role
  • Knowledge of at least one cloud platform: AWS, Azure, or GCP
  • Knowledge of AI-driven development using Python or SQL
  • Understanding of end-to-end data analytics and data engineering workflows
  • Excellent communication and interpersonal skills
  • Time management and prioritization skills
  • Experience in consulting or pre-sales roles
  • Experience with agentic solutions

Databricks Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Databricks and has not been reviewed or approved by Databricks.

  • Healthcare Strength Company materials highlight comprehensive medical, dental, and vision coverage alongside mental-health resources, wellness reimbursements, and business travel insurance. Offerings are described as broad and modern, with core health coverage consistently emphasized.
  • Parental & Family Support Paid parental leave is explicitly called out, with details such as up to 20 weeks for birthing parents and up to 12 weeks for non-birthing parents in the U.S. Public materials also reference family-forming support, reinforcing the focus on families.
  • Wellbeing & Lifestyle Benefits Wellness programs and perks include gym reimbursement, periodic wellness events (e.g., yoga, massages), and in-office meals and snacks in many locations. Personal development funds and discounts further enhance lifestyle and growth support.

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The Company
HQ: San Francisco, CA
2,200 Employees
Year Founded: 2013

What We Do

As the leader in Unified Data Analytics, Databricks helps organizations make all their data ready for analytics, empower data science and data-driven decisions across the organization, and rapidly adopt machine learning to outpace the competition. By providing data teams with the ability to process massive amounts of data in the Cloud and power AI with that data, Databricks helps organizations innovate faster and tackle challenges like treating chronic disease through faster drug discovery, improving energy efficiency, and protecting financial markets.

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