Senior Scale Solution Engineer

Posted One Month Ago
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Heredia, Heredia, CRI
In-Office
Senior level
Big Data • Machine Learning • Software • Analytics • Big Data Analytics
The Role
Owns complex technical customer engagements across pre-sales, onboarding, and production. Serves as a Databricks platform expert, advises multiple customers, addresses technical needs and objections, and builds reusable AI-augmented workflows and tooling. Requires strong communication, cloud platform expertise, Python or SQL knowledge, and understanding of end-to-end data analytics and engineering workflows.
Summary Generated by Built In

CSQ427R351

At Databricks, we aim to empower our customers to solve the world's most challenging problems using the Data + AI Platform while putting trusted data and AI in the hands of every business user. As a Senior Scale Solution Engineer, you are a technical anchor for our scaled customer motion, advising customers across many stages of their lifecycle: from pre-sales evaluation through onboarding and into production. You independently take on complex engagements and build and improve AI-augmented workflows that enable the whole team to deliver high-quality guidance at scale.


The impact you will have:
  • You will ensure customers have an excellent experience by independently owning engagements across their lifecycle.
  • You will be the go-to expert on the Databricks Data + AI Platform, owning technical direction and building reusable AI-augmented workflows.
  • You will work directly with multiple customers concurrently and set the quality bar for the team.
What we look for:
  • Excellent communication and interpersonal skills, with the ability to assess customer needs, foster relationships, address objections, and effectively showcase the value of the Databricks platform.
  • Undergraduate degree or higher in Computer Science, Information Systems, or similar relevant experience.
  • 4+ years of experience in a technical role, preferably in the Data, AI, or Cloud field.
  • Deep knowledge of at least one of the following cloud platforms, AWS, Azure, or GCP; familiarity with more than one is a plus.
  • Knowledge of AI-driven development with programming languages like Python or SQL, including building and extending AI-augmented workflows.
  • Understanding of the end-to-end data analytics and data engineering workflow, and their trade-offs.
  • Excellent time management and prioritization skills.
  • Bonus: Experience building AI tooling and automation, consulting or pre-sales, or with agentic solutions.

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Skills Required

  • Undergraduate degree or higher in Computer Science, Information Systems, or equivalent relevant experience
  • 4+ years of experience in a technical role
  • Deep knowledge of at least one cloud platform: AWS, Azure, or GCP
  • Knowledge of AI-driven development using Python or SQL
  • Experience building or extending AI-augmented workflows
  • Understanding of end-to-end data analytics and data engineering workflows and trade-offs
  • Excellent communication and interpersonal skills
  • Strong time management and prioritization skills
  • Experience with more than one cloud platform
  • Experience building AI tooling and automation
  • Consulting or pre-sales experience
  • Experience with agentic solutions

Databricks Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Databricks and has not been reviewed or approved by Databricks.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, and vision for employees and dependents, plus dedicated mental-health resources and an EAP. Wellness and gym reimbursements further support wellbeing.
  • Equity Value & Accessibility — Equity grants (RSUs/stock options) are highlighted as a major part of compensation and are often viewed as attractive. Occasional tender-offer liquidity and performance bonuses reinforce total rewards.
  • Parental & Family Support — Paid parental leave, fertility benefits, and subsidized backup dependent care are emphasized. Family medical leave and caregiver support also feature in the package.

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The Company
HQ: San Francisco, CA
2,200 Employees
Year Founded: 2013

What We Do

As the leader in Unified Data Analytics, Databricks helps organizations make all their data ready for analytics, empower data science and data-driven decisions across the organization, and rapidly adopt machine learning to outpace the competition. By providing data teams with the ability to process massive amounts of data in the Cloud and power AI with that data, Databricks helps organizations innovate faster and tackle challenges like treating chronic disease through faster drug discovery, improving energy efficiency, and protecting financial markets.

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