Sales Representative

Posted 20 Days Ago
Be an Early Applicant
Suffolk, VA, USA
In-Office
28K-46K Annually
Entry level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Sell products and services to MDU residents through door-to-door solicitation and lobby events, build relationships with property managers, meet monthly sales goals, handle customer issues, complete sales paperwork, collect funds, and promote add-on services while working outdoors and traveling within assigned territories.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Imagine building meaningful connections by helping connect people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 49 or fewer doors. Achieve this exclusively through door-to-door sales of Spectrum's connectivity services, using a consultative sales approach to understand customer needs and consistently meet or exceed assigned sales performance targets.
Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
How You'll Make an Impact
  • Drive new customer acquisition by conducting door-to-door sales exclusively in assigned non-bulk multi-dwelling unit properties with 49 or fewer doors.
  • Actively and consistently support all efforts to simplify and enhance customer experience.
  • Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
  • Generate incremental revenue from existing customers by adding new or additional Spectrum services within assigned properties.
  • Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved.
  • Maintain a well-informed knowledge base of competitors' activities, pricing, and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
  • Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
  • Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.
  • Collect and account for funds and provide receipts according to Company policy and guidelines.

Working Conditions
  • Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
  • Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
  • Exposure to moderate noise levels
  • Must be able to work evenings, weekends, holidays, and split days off

What You'll Bring to Spectrum
Required Qualifications
Education
  • High School Diploma or equivalent work experience

Experience
  • 0-6+ months of sales or customer service experience

Skills
  • Knowledge of cold call sales techniques and persuasive communication
  • Ability to travel within assigned territories using a reliable personal vehicle, including during inclement weather
  • Capacity to work outdoors for extended periods in any season or weather
  • Familiarity with computer operating systems, consumer and commercial communications devices such as smartphones, routers and wireless equipment, and computer software applications
  • Valid driver's license with a satisfactory driving record meeting Spectrum standards

Preferred Qualifications
Experience
  • 1+ years of sales or related work experience

Skills
  • Understanding of communications technologies and services, particularly data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Experience educating consumers about products and services
  • Success in sales, prospecting or cold calling, with direct sales experience preferred

#LI-EW2
SMD311 2026-78062 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$27,600.00 and $45,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at
$45,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • High School Diploma or equivalent work experience
  • Valid driver's license with a satisfactory driving record
  • Ability to travel to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and during inclement weather
  • Ability to lift 10-20 pounds for 20-30 feet
  • Ability to work evenings, weekends, variable hours, holidays as needed
  • Knowledge of cold call sales skills, persuasion, and clear communication
  • Familiarity with computer operating systems, PDAs, smartphones, routers, modems, converters, wireless devices, and computer software applications
  • Experience in sales or customer service (0 to 6 months)
  • Collect and account for funds and provide receipts according to company policy (cash handling)
  • Sales or relevant work experience (1+ year)
  • Knowledge of communications technologies and services, emphasis on data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Experience with consumer education of products and services
  • Success in previous sales position, prospecting or cold calling; direct sales experience preferred

What the Team is Saying

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Spectrum Compensation & Benefits Highlights

  • Retirement Support A 401(k) with a dollar‑for‑dollar match up to 6% plus an additional 3% company retirement contribution for many roles is repeatedly highlighted, signaling strong long‑term savings support. Materials also note broad eligibility across job postings, reinforcing retirement as a core pillar.
  • Affordable Benefits Health coverage costs are framed as stable because the company says it has absorbed the full premium increases for medical, dental, and vision for the past 12 years, helping keep paycheck deductions steadier than typical trends. This emphasis on cost control is prominently featured on the careers site.
  • Wellbeing & Lifestyle Benefits Tuition‑free degree options via Guild and free or discounted Spectrum services (internet/TV/mobile where available) are positioned as signature offerings that add everyday value beyond base pay. Education and connectivity perks are consistently promoted across role postings.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.   The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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