Sales Operations Lead – Territory Design & Management

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London, England, GBR
Hybrid
Productivity • Sales • Software
Shaping the way the world works.
The Role
Description

We’re looking for a highly analytical and strategic Sales Operations Lead to join our Revenue Operations team. In this role, you’ll be responsible for leading the design, implementation, and ongoing management of sales territories across our go-to-market teams. This role is critical in ensuring equitable and efficient territory allocation to maximise sales productivity and drive revenue growth.


About The Role

Key responsibilities:

  • Lead and manage the territory planning process across markets and sales teams, aligning with business strategy and growth targets
  • Lead the creation, implementation and governance of Rules of Engagement (RoE) and account ownership policy to ensure clarity and consistency around multi-rep involvement, opportunity ownership, and customer handoffs.
  • Own and maintain our commercial data infrastructure: drive ongoing data enrichment, cleaning, and accuracy of account and opportunity data in Salesforce
  • Partner with CRO Leadership to align on territory strategy and resource allocation.
  • Partner with cross-functional teams to ensure alignment between systems, policies, and execution.
  • Provide regular reporting and insights on territory performance and coverage gaps.
  • Manage quarterly and annual territory planning cycles.

Requirements
  • 6+ years of experience in Sales Operations or Revenue Operations (B2B SaaS preferred).
  • Proven track record in territory management and policy design.
  • Proven experience managing and improving data quality and enrichment processes
  • Expertise in Salesforce, Google Sheets/ Excel, Looker/Tableau.
  • Strong stakeholder management, with ability to influence senior leadership.
  • Strategic mindset with a hands-on approach.
  • Comfortable working in a fast-paced, scaling environment with high ambiguity

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Our Team
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What the Team is Saying

Ruchita
Nate
Kyle
Brad Wisselman
Brad Wisselman
Bianca Collado

monday.com Compensation & Benefits Highlights

  • Retirement Support A 401(k) with a guaranteed 3% company contribution regardless of employee deferral, plus equity eligibility and an ESPP, strengthens long‑term financial security. This flat contribution adds predictable value alongside stock programs.
  • Parental & Family Support Up to 13 weeks fully paid parental leave for all caregivers, adoption assistance, and an onsite mother’s room indicate robust family support. Access to fertility support is also described.
  • Wellbeing & Lifestyle Benefits Day‑to‑day perks include free in‑office breakfast, a monthly meal stipend around $300, a commuter stipend around $130, snacks, and a monthly wellness stipend, alongside 12 EAP sessions. These allowances complement medical, dental, vision, life, and disability insurance.

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The Company
HQ: New York, NY
3,049 Employees
Year Founded: 2012

What We Do

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model!

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