The role & impact
At Xero, we are here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we are not only helping small business, we will be building a stronger economy that can change the world.
This role is responsible for recruiting and educating new Xero Accounting Partners from our inbound lead funnel, assisting them through the initial signup and education stage, whilst working closely with Territory Account Managers to grow Xero practices in South Africa. You will support the Account Executive Team, ensuring that a high level of data quality enables the rapid and accurate identification of sales activity and the increase of customer satisfaction.
The team & how they connect
You will join a goal-motivated sales development team that thrives on clear metrics, delivering outcomes, and building meaningful partnerships. We collaborate closely to manage the inbound lead funnel, driving sales conversion while working as a coordinated team to create a positive impact across the region. By supporting each other and sharing knowledge, we ensure our partners are set up for absolute success from day one.
Initially, you will focus on
Managing the recruitment, education, and growth of the new business partner base while keeping pipeline management in control.
Achieving clear monthly success indicators, including reaching a target of 600 calls, 60 meetings, and signing up 25 new partners.
Keeping our CRM system (Salesforce) updated with high-quality data from all partner communications, calls, and meetings.
Driving attendance at Xero sales events, introductory webinars, and Partner Forums to ensure practices achieve certification.
Where and how you can work
This is a hybrid role (3 days in the office) based in our Cape Town office.
Here are some of the things we are looking for
You bring a results-driven approach with an interest and intrigue in the emerging online accounting market and Fintech.
Outstanding telephonic communication skills belong to your toolkit, enabling you to sell over the phone and build quick, strong rapport.
Your consultative sales approach allows you to engage partners effectively while comfortably handling a high volume of sales calls.
Having experience with Google Drive and CRM databases, preferably Salesforce, will help you manage your pipeline seamlessly.
You possess loads of initiative and the ability to work autonomously, taking personal ownership of your processes.
Knowledge or experience of the inner workings of an accounting practice is highly desirable for this position.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Skills Required
- Outstanding telephonic communication skills
- Consultative sales approach and ability to handle a high volume of sales calls
- Experience with CRM databases and pipeline management
- Familiarity with Salesforce
- Experience using Google Drive
- Results-driven mindset and interest in online accounting market/Fintech
- Initiative and ability to work autonomously
- Knowledge or experience of accounting practice operations
Xero Compensation & Benefits Highlights
-
Leave & Time Off Breadth — Paid time off in the U.S. is extensive, including 21 days of annual leave, 10 days of wellbeing leave, five Xtra days, three year‑end company holidays, and one paid volunteer day. These layered leave types emphasize work–life balance beyond standard vacation alone.
-
Parental & Family Support — Primary caregivers are offered 26 weeks at 100% pay and partners receive six weeks, with employer‑verified applicability for U.S. staff. Family‑forming support via Carrot complements these policies.
-
Healthcare Strength — Coverage includes medical through Cigna/Kaiser, dental, vision, FSAs, and mental‑health support via Modern Health. The package reflects broad health support alongside time‑off and family programs.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
Gallery
Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
