Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Your Impact on our mission:
As a Sales Development Representative (SDR) you’ll play a critical role in putting power back into the hands of the patient by helping us meet and exceed our sales growth goals. This isn’t your standard sales job - you’ll be given constant support, with a hands-on, immersive training program, consistent feedback, and development, and work alongside driven and passionate sales professionals.
Your Sales Manager will act as your dedicated coach, guiding you through the outbound sales strategies. You’ll master communicating value efficiently, navigating gatekeepers, and executing a successful outreach strategy from our comprehensive training program.
Shift timings: From 7.30 pm to 4.30 am or similar.
You’ll enjoy this role if you are…
- Courageous, determined, and not afraid to fail
- Motivated by meeting and exceeding targets and goals
- Comfortable working remotely in a night shift and a strong believer in individual accountability
- IIntellectually curious and looking to develop and grow your sales and persuasion skills
- Enthusiastic about working in a diverse and supportive team environment
Your day-to-day is…
- Dialing the provided outbound leads and scheduling meetings for Sales Executives
- Working closely with your manager and sales executives to track meeting success rate and outcomes
- Communicating and collaborating with global team members on best practices and processes
- Innovating and testing creative ways to gain access and trust with prospective customers
- Smartly prioritize and organize your time to be as productive as possible
- Working closely with your manager to implement coaching and feedback
- Attending weekly team, and all employee meetings to understand the why behind your work, and the impact it has on Zocdoc’s patients
You’ll be successful in this role if you have…
- A desire to have a career in sales
- Experience working in night shifts
- Proven experience in setting meetings with key decision-makers in international markets, with a strong preference for the US.
- Skilled in generating leads through outbound strategies, including cold calling, emailing, and account research to identify and attract target prospects
- Experience with persuasion and objection handling
- Strong written and verbal communication skills
- The desire to receive and implement feedback
- A passion for creating a better patient experience
- A dedicated space where you can work in comfort with minimal distractions
- A dedicated high-speed internet connection of 10 Mbps (up/down)
Benefits:
- An incredible team of smart and supportive people
- A competitive compensation package, including attractive medical insurance
- Amazing perks – think catered lunch every day, Ping Pong, etc.
- Daycare/creche facility for kids
- Corporate wellness programs with Headspace.
- Cellphone and wifi reimbursement
- Competitive parental leave
- Sabbatical leave(over 5 years)
- Annual sponsored health check-ups
- Zocdoc is certified as a great place to work 2025-2026
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Job Applicant Privacy Notice
Skills Required
- Desire to build a career in sales
- Experience working night shifts
- Experience setting meetings with key decision-makers in international markets
- Experience generating leads through outbound strategies, including cold calling, emailing, and account research
- Experience with persuasion and objection handling
- Strong written and verbal communication skills
- Ability and willingness to receive and implement feedback
- Passion for creating a better patient experience
- Dedicated workspace with minimal distractions
- High-speed internet connection of at least 10 Mbps upload and download
- Experience setting meetings in the United States market
What the Team is Saying
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Zocdoc Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, with fully paid employee options for medical, dental, and vision and low- or no-cost plan choices highlighted. Employer contributions and strong plan quality are repeatedly emphasized as standout aspects.
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Affordable Benefits — Health plans are portrayed as low-cost to employees, with fully paid options and substantial employer premium contributions noted. This reduces out-of-pocket expense and increases the perceived value of the package.
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Parental & Family Support — Paid parental leave and fertility/family-planning reimbursement are explicitly included, alongside a strong range of family-oriented benefits. Adoption assistance and related supports are also cited in public benefit descriptions.
Zocdoc Insights
What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
