Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Sales Development Representative to join our team. This is a Hybrid role, reporting to the Manager of Sales Development in the Sales Development department. You will have the opportunity to be a key contributor to Zscaler’s sales pipeline and revenue growth through lead qualification.
This is a hybrid onsite role that requires 2 days a week in the office (Plano, TX/Raleigh, NC/or Boston, MA).
What you’ll do (Role Expectations)
- Researching and prospecting into organizations by emailing, calling, networking and other creative means to lead early stage pipelines
- Qualifying and scheduling well qualified appointments with main decision makers within global 2000 or "targeted" companies through inbound and outbound leads
- Utilizing the CRM to maintain accurate activity, contact, and account information of all customers and prospects
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
- You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
- You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action
What We’re Looking for (Minimum Qualifications)
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- Bachelor's degree or relevant experience
- Customer-oriented background (sales, support, or customer service)
- Skills in account development, opportunity qualification, pre-call planning, call structure/control, or time and territory management
What Will Make You Stand Out (Preferred Qualifications)
- Experience with CRM systems (preferably salesforce.com)
- Experience in an outbound-focused sales position
#LI-EV1
#LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Skills Required
- Demonstrated curiosity and active exploration of AI tools, with experience integrating new technologies into daily workflows and problem-solving
- Bachelor's degree or relevant experience
- Customer-oriented background in sales, support, or customer service
- Skills in account development, opportunity qualification, pre-call planning, call structure and control, or time and territory management
- Experience with CRM systems, preferably Salesforce.com
- Experience in an outbound-focused sales position
Zscaler Compensation & Benefits Highlights
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Healthcare Strength — Coverage is described as comprehensive across medical, dental, and vision, with mental‑health access and targeted programs for complex and chronic needs. Inclusive options span fertility, gender‑affirming care, and specialized support such as menopause and cancer‑care navigation.
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Parental & Family Support — Paid parental leave is outlined for all parents, with additional disability time for birthing parents and a ramp‑back period at full pay. Family‑building benefits and adoption assistance are also highlighted.
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Equity Value & Accessibility — Equity grants (RSUs) and a discounted stock purchase plan are positioned as meaningful components of total rewards. Feedback suggests these programs enhance overall compensation, particularly in eligible roles.
Zscaler Insights
What We Do
Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Why Work With Us
Our impact comes from how we work—every day, in every decision, as one team. Our values and leadership principles are more than words; they're our operating system. They fuel a culture of execution where trust, transparency, and accountability help us deliver meaningful results for our customers, colleagues, and our company. www.zscaler.com/culture
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Zscaler Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
