Zscaler Company Culture & Values

How does your culture influence hiring and retention as you grow?

We’re very deliberate about how we foster our culture. At Zscaler, culture means defining what success looks like through our daily behaviors and making sure it’s reflected in our work processes and practices. If we’re doing it right, candidates should experience our culture not only as content on our website, but through the interview and onboarding process and everything that comes after. Culture certainly influences who we welcome into our organization, but our people also influence our culture — it’s a two-way street. We study our best leaders and high performers to understand what makes them successful so we can replicate that in our culture.

Can you share an example of how your team recognizes or celebrates one another’s contributions?

Recognition is one of our cultural tenets — when people feel valued and appreciated, that’s one of the hallmarks of a successful culture. Whether it’s from a leader to their team or from peer to peer, we celebrate contributions and impact through formal channels like our internal recognition portal, monetary spot bonuses and work anniversary moments. We also encourage informal, organic recognition every day through verbal thanks, Slack shoutouts and more. Recently we updated our manager toolkit with a menu of options to show gratitude, including customizable graphics that can be posted on LinkedIn. This blend of recognition approaches ensures that gratitude remains integral to our culture and the employee experience at Zscaler.

Zscaler’s Core Values

• Ownership and Collaboration: Ownership blends strategy and action, while collaboration emphasizes adaptable support, enabling meaningful contributions to team success.
• Trust Through Outcomes and Impact: Trust is built through delivering results, maintaining integrity and prioritizing the team, rather than relying on rank or tenure. It grows from impact and outcomes, fueling effective execution and collective progress.
• Challenge Culture with Ongoing Feedback: Effective execution thrives on honest, constructive conversations that challenge ideas and align the team to shared goals.

How does your culture influence hiring and retention as you grow?

We’re very deliberate about how we foster our culture. At Zscaler, culture means defining what success looks like through our daily behaviors and making sure it’s reflected in our work processes and practices. If we’re doing it right, candidates should experience our culture not only as content on our website, but through the interview and onboarding process and everything that comes after. Culture certainly influences who we welcome into our organization, but our people also influence our culture — it’s a two-way street. We study our best leaders and high performers to understand what makes them successful so we can replicate that in our culture.

Can you share an example of how your team recognizes or celebrates one another’s contributions?

Recognition is one of our cultural tenets — when people feel valued and appreciated, that’s one of the hallmarks of a successful culture. Whether it’s from a leader to their team or from peer to peer, we celebrate contributions and impact through formal channels like our internal recognition portal, monetary spot bonuses and work anniversary moments. We also encourage informal, organic recognition every day through verbal thanks, Slack shoutouts and more. Recently we updated our manager toolkit with a menu of options to show gratitude, including customizable graphics that can be posted on LinkedIn. This blend of recognition approaches ensures that gratitude remains integral to our culture and the employee experience at Zscaler.

Zscaler’s Core Values

• Ownership and Collaboration: Ownership blends strategy and action, while collaboration emphasizes adaptable support, enabling meaningful contributions to team success.
• Trust Through Outcomes and Impact: Trust is built through delivering results, maintaining integrity and prioritizing the team, rather than relying on rank or tenure. It grows from impact and outcomes, fueling effective execution and collective progress.
• Challenge Culture with Ongoing Feedback: Effective execution thrives on honest, constructive conversations that challenge ideas and align the team to shared goals.