Jobs at Zscaler

Design and develop enterprise-grade identity management products and integrations. Implement core product functionality, technical initiatives, and workflows using Java and IAM protocols. Collaborate with product, business, and engineering teams to deliver projects from inception through production. Mentor junior engineers, contribute to architecture and technical strategy, and apply AI/ML, cloud, container, and reactive programming technologies to build secure enterprise solutions.

Guide customers through Zscaler’s Zero Trust journey as the central post-sales technical contact. Understand customer goals, provide solution guidance, drive adoption, conduct stakeholder reviews, mitigate risks, and identify growth opportunities. Collaborate with Sales, Support, and Product teams while troubleshooting network issues and supporting implementations, best-practice adoption, deployments, and migrations.

Architects, builds, and scales secure cloud-native infrastructure for security operations and exposure management. Leads distributed systems and microservices development, REST/gRPC API design, observability, troubleshooting, and service optimization. Collaborates with front-end engineers, mentors junior developers, and drives end-to-end technical execution. Requires extensive experience with Java, Spring, containers, cloud platforms, distributed systems, cloud storage, and the full software development lifecycle, with preferred expertise in AI security, high availability, disaster recovery, TDD, Agile, CI/CD, and databases.

The Senior Sales Engineer architects technical solutions for major enterprise customers, oversees the technical sales process, and leads Proof of Value engagements. The role requires consultative customer engagement, network security expertise, AI/ML fluency, and collaboration with internal teams. The engineer will guide customers through AI transformation, map workflows to agentic AI systems, manage expectations around nondeterministic outputs, and support solution design, troubleshooting, and customer problem-solving.

Lead development of ZIA’s scalable management plane and reliability systems. Build Temporal workflow-as-code platforms, deterministic and self-healing fleet operations, distributed services, internal APIs, AI-driven triage capabilities, and deep telemetry for a global fleet of more than 100,000 instances.

Lead and mentor a team of software engineers building scalable control-plane components for Zscaler’s cloud security products. Define technical roadmaps, develop distributed systems, improve observability and reliability, and collaborate with SRE, Support, and Customer Success. The role requires deep networking, Kubernetes, container infrastructure, AI/ML, and high-throughput systems expertise, with preferred experience in control-plane architecture, state management, RPC frameworks, and LLM integrations.

Develop and maintain scalable Python test automation frameworks for cloud security products. Collaborate with engineering teams, test software at scale, troubleshoot complex production customer issues, and provide debugging insights. Integrate automated test APIs into Jenkins and GitLab CI/CD pipelines while building tools that improve testing workflows and engineering productivity. The role also involves diagnosing networking, cloud infrastructure, HTTP/HTTPS, and TLS issues.

Design, modernize, and deploy resilient cloud security platforms and data pathways for Zscaler’s global infrastructure. Develop high-availability routing solutions, technical frameworks, and cloud-native security capabilities. Collaborate across teams to optimize public cloud deployments, provide hands-on technical leadership, conduct code reviews, prototype solutions, and mentor engineers. The role requires deep C/C++ systems programming, Linux expertise, networking knowledge, and experience with cloud security infrastructure.

Own the Norwegian commercial sales territory, acquiring net-new customers and expanding existing accounts with fewer than 5,000 users. Build customer business cases, generate pipeline through direct and channel partnerships, collaborate with sales engineering and consulting teams, and manage the complete sales process. The role requires quota-carrying sales experience in Norway, strong new-logo performance, teamwork, disciplined execution, local-language fluency, and familiarity with AI-driven solutions.

Drive partner-sourced pipeline and regional revenue by developing cloud and technology alliance relationships. Build business plans, strengthen partner engagement and brand awareness, coordinate with internal sales and cross-functional teams, and advance opportunities through closure. The role requires cloud partner experience, cybersecurity and networking familiarity, collaboration with hyperscalers, and willingness to travel.

Resolves escalated technical issues for customers using Zscaler cloud security products. Responsibilities include troubleshooting with Engineering, reproducing customer problems, supporting 24x7 operations and on-call rotations, assisting with testing, engaging customers and stakeholders, and documenting incident resolutions. The role requires deep experience in cloud networking, web security, operating systems, cloud platforms, and technical customer support, with preferred expertise in AWS, Azure, GCP, infrastructure as code, monitoring, and hybrid connectivity.

Leads end-to-end delivery of complex, customer-facing professional services projects involving cybersecurity implementations, transformations, assessments, and optimization. Responsibilities include planning, governance, risk management, resource coordination, status reporting, stakeholder communications, steering meetings, and project closure. The role manages multiple concurrent engagements and coordinates technical, sales, support, and customer leadership teams while applying AI-driven tools and analytics to improve delivery outcomes.

Leads global customer advocacy through AI-powered innovation, strategic customer content, and third-party validation. Drives adoption and optimization of AI solutions, measures productivity and business impact, develops customer success stories for integrated campaigns, manages Gartner Peer Insights review programs, and supports analyst engagement and customer references. The role requires cross-functional collaboration across Sales, Marketing, and Customer Success, along with scalable processes, analytics, and operational execution.

Guide customers through their Zero Trust adoption as the primary post-sales technical contact. Build stakeholder relationships, provide technical guidance and customized strategies, manage escalations, coordinate resolutions, analyze adoption data, mitigate account risks, and support customer success enablement through training and best-practice materials. The role requires bilingual Japanese and English communication, strong cloud, networking, and security expertise, and the ability to align customer challenges with Zscaler solutions.

Build and deploy secure, production-grade AI solutions for go-to-market teams using retrieval, structured-data querying, and agentic workflows. Partner with GTM leaders to define AI strategy, roadmaps, and build-versus-buy decisions. Establish monitoring, evaluation, security, and ROI frameworks tied to revenue outcomes. Drive adoption through enablement and feedback loops, develop reusable AI architecture and data connectors, improve engineering standards, and mentor other engineers.

Build and operate multi-cloud platform automation across AWS, GCP, and Azure. Develop Terraform modules, CI/CD components, Python automation, infrastructure provisioning, lifecycle management, drift detection, dependency scanning, and remediation workflows. Integrate AI-assisted and agentic tooling into operational processes while establishing security guardrails. Collaborate with Security, IAM, Network, and FinOps teams on identity, secrets management, least-privilege controls, and cloud governance.

The Account Executive will build relationships with C-suite and customer stakeholders, develop account strategies, collaborate internally to address customer needs, and advise clients on aligning Zscaler cloud security solutions with business goals. The role requires full-cycle software or security sales experience, account engagement, technology curiosity, and effective use of AI tools. Preferred qualifications include net-new logo sales, channel partnership success, strategic sales planning, and customer relationship development.

The Account Executive, Majors will manage the full enterprise sales cycle, from prospecting through closure. Responsibilities include developing territory and coverage plans, educating C-level decision-makers on cloud security and digital transformation, solving customer pain points, collaborating with Solutions Engineers and channel partners, and building customer relationships. The role requires extensive quota-carrying sales experience, enterprise account engagement, and the ability to position security, SaaS, and AI-driven solutions.

Drive sales and adoption of Zscaler’s Data Protection portfolio, including DLP and CASB. Serve as the primary customer and partner contact, develop account-based strategies, collaborate with solution engineers, deliver executive presentations, close deals, attain quotas, and support strategic partner relationships. The role requires full-cycle software or security sales experience, C-level engagement, and frequent travel.

Supports quarterly earnings, including releases, scripts, outlooks, and investor Q&A. Performs financial, strategic, competitive, valuation, and market analyses; builds models; and identifies key trends and metrics. Contributes to Investor Day, investor conferences, corporate development, M&A due diligence, and long-range planning. Partners across teams to advance strategic finance initiatives and support growth, positioning, and operational effectiveness.