TransUnion's Job Applicant Privacy Notice
Team Overview
Our team designs and develops solutions that strengthen secure, reliable communication across telecommunication networks. Our platforms are integrated into the ecosystem and technical infrastructure of mobile operators across Europe where our services process and analyze voice calls and messages to improve security and customer engagement for millions of end consumers. In addition, our team provides fully managed Value-Added Services (VAS) solutions to multiple carriers.Role Overview And Core Responsibilities
Generate and qualify leads to build and sustain a healthy top-of-funnel pipeline
Conduct first-touch discovery calls to assess budget, authority, need, and timeline (BANT)
Own and administer the Sales CRM
Maintain monthly and quarterly pipeline reporting and ensure forecast accuracy
Partner with the Technical Project Manager / Product Manager to maintain alignment on feature requests, product roadmap, and delivery timelines
Support coordination of RFP/RFI responses across technical and commercial teams
Prepare briefing materials and account summaries ahead of client meetings
Maintain a competitive tracker covering pricing, positioning, and new market entrants
Monitor technology and regulatory developments affecting the TelCo industry (e.g., anti-fraud mandates, number verification standards)
Required Knowledge And Experiences
Track record years of experience in a sales support, business development, sales operations, or CRM administration role (TelCo/tech sector a plus, not required)
Hands-on experience with Salesforce (or similar CRM) — data entry, reporting, pipeline tracking
Strong organizational skills and comfort managing multiple workstreams and stakeholders simultaneously
Ability to communicate clearly with both business and technical stakeholders
Fluent in English; Other languages are a plus
Interest in mobile communications, fraud prevention, or enterprise TelCo services is a plus
The minimum salary for this position, according to the Austrian collective bargaining agreement, is EUR 4,611.00 per month for a full-time employment. Depending on professional experience and/or qualifications, your actual salary is intended to be significantly higher.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Analyst, Sales Support
Skills Required
- Experience in sales support, business development, sales operations, or CRM administration
- Experience in TelCo or tech sector
- Hands-on experience with Salesforce or similar CRM (data entry, reporting, pipeline tracking)
- Experience with pipeline reporting and forecast accuracy
- Ability to conduct first-touch discovery calls and qualify leads (BANT)
- Strong organizational skills and ability to manage multiple workstreams and stakeholders
- Ability to communicate clearly with business and technical stakeholders
- Fluent in English
- Proficiency in other languages
- Interest in mobile communications, fraud prevention, or enterprise TelCo services
What the Team is Saying
TransUnion Compensation & Benefits Highlights
-
Healthcare Strength — Healthcare is described as comprehensive with day-one medical, dental and vision coverage, plus HSA/FSA options and expanded mental-health support via Spring Health. Feedback suggests coverage depth and immediate eligibility are notable strengths.
-
Parental & Family Support — Family support includes paid parental leave with a gradual return, adoption and caregiver assistance, and backup care through a Care@Work membership. External recognition highlights inclusive offerings such as fertility support and bereavement provisions.
-
Leave & Time Off Breadth — Time-off programs feature flexible time off, paid holidays, two global wellness days, and paid volunteer time. Feedback suggests these leave elements contribute meaningfully to work-life balance.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
Gallery
TransUnion Teams
TransUnion Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
