The Role
Provide sales operations support to EMEA cybersecurity sales: analyse account portfolios, prepare campaign data, generate ad-hoc reports, manage automated and manual billing for recurring licenses, and maintain CRM data integrity to enable sales effectiveness and accurate invoicing.
Summary Generated by Built In
The Opportunity:
The Sales Administrator plays a pivotal role in driving efficiency and supporting revenue growth within our Cybersecurity software sales team. This individual provides comprehensive support to the EMEA Sales department, ensuring the seamless execution of sales activity. By taking ownership of ad-hoc account analysis and reporting requirements, and the administration of both automated and manual billing processes, the Sales Administrator enables the sales team to focus on building client relationships and closing deals in a fast-paced environment.
The Sales Administrator plays a pivotal role in driving efficiency and supporting revenue growth within our Cybersecurity software sales team. This individual provides comprehensive support to the EMEA Sales department, ensuring the seamless execution of sales activity. By taking ownership of ad-hoc account analysis and reporting requirements, and the administration of both automated and manual billing processes, the Sales Administrator enables the sales team to focus on building client relationships and closing deals in a fast-paced environment.
Key Responsibilities:
- Account Portfolio Analysis: Collaborate with Account Managers to analyse account portfolios, identifying whitespace opportunities, renewal risks, and up-sell/cross-sell targets for our cybersecurity solutions.
- Campaign Data Preparation: Extract, clean, and format target lists and contact data from our CRM databases to ensure accurate and effective outreach for sales campaigns.
- Ad-Hoc Reporting: Respond promptly to reporting requirements from Account Managers and sales leadership, creating customised reports to track pipeline health, engagement metrics, and sales performance.
- Automated Billing Management: Oversee and manage the automated billing processes and recurring software licenses, ensuring all scheduled invoices are generated accurately.
- Manual Billing Administration: Administer manual billing processes for bespoke recurring licensing contracts, ensuring strict compliance with negotiated contract terms.
- Data Integrity: Maintain rigorous data hygiene within the CRM, ensuring all account details, billing contacts, and opportunity records are up-to-date and accurate.
Job Qualifications:
- Experience: 2+ years of experience in sales administration, sales operations, order management, or a similar administrative role, preferably within the software, SaaS, or cybersecurity industry.
- Technical Proficiency: Strong experience with Salesforce and Google Workspace applications.
- Analytical Acumen: Excellent analytical skills with advanced proficiency in Microsoft Excel / Google Sheets (e.g., VLOOKUPs, INDEX/MATCH, Pivot Tables, data manipulation).
- Attention to Detail: Exceptional attention to detail, specifically regarding data entry, contract review, and billing data processing.
- Organisation: Highly organised with the ability to manage multiple concurrent tasks, prioritize effectively, and meet tight deadlines in a fast-paced environment.
- Communication: Strong written and verbal communication skills to liaise effectively with Account Managers, the Finance department, and occasionally external clients regarding billing inquiries.
- Accountability and Performance Measures
- Billing Accuracy: Successful execution of both manual and automated invoicing with a near-100% accuracy rate.
- Timeliness: Adherence to strict SLAs for fulfilling ad-hoc reporting requests and delivering prepared data.
- Data Quality: Measurable improvement and maintenance of data cleanliness and integrity within the CRM platform.
- Internal Stakeholder Satisfaction: Positive feedback from Account Managers and sales leadership regarding the quality, proactivity, and reliability of administrative support provided.
About Vipre Security Group
VIPRE Security Group, a part of Ziff Davis (NASDAQ : ZD), is a global, highly rated, award-winning security, privacy and data protection company protecting millions of consumers and businesses supporting some of the largest brands. Backed by cutting-edge machine learning, one of the world’s largest threat intelligence clouds and real-time behavior monitoring, the VIPRE Security Group delivers unmatched protection against today’s most aggressive threats. The group operates under various brands, VIPRE™, STRONGVPN™, IPVANISH™, SafeSend™, Inspired eLearning™, Livedrive™ and SugarSync™. We currently have over 500 employees in office locations spanning 14 countries worldwide, including major cities throughout the US, with many members of our team working remotely.
Ziff Davis, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
About Ziff Davis
Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.
VIPRE Security Group, a part of Ziff Davis (NASDAQ : ZD), is a global, highly rated, award-winning security, privacy and data protection company protecting millions of consumers and businesses supporting some of the largest brands. Backed by cutting-edge machine learning, one of the world’s largest threat intelligence clouds and real-time behavior monitoring, the VIPRE Security Group delivers unmatched protection against today’s most aggressive threats. The group operates under various brands, VIPRE™, STRONGVPN™, IPVANISH™, SafeSend™, Inspired eLearning™, Livedrive™ and SugarSync™. We currently have over 500 employees in office locations spanning 14 countries worldwide, including major cities throughout the US, with many members of our team working remotely.
Ziff Davis, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
About Ziff Davis
Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security.
Our Benefits
Vipre Security Group offers competitive salaries in addition to robust, health and wellness-focused benefits. We are committed to work-life balance with paid time off when you need it. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.
Vipre Security Group offers competitive salaries in addition to robust, health and wellness-focused benefits. We are committed to work-life balance with paid time off when you need it. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards.
Compensation Range
Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Vipre Security Group is the place for you.
Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then Vipre Security Group is the place for you.
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email to [email protected]
Skills Required
- 2+ years of experience in sales administration, sales operations, order management, or a similar administrative role
- Experience within software, SaaS, or cybersecurity industries
- Strong experience with Salesforce (CRM)
- Proficiency with Google Workspace applications
- Advanced proficiency in Microsoft Excel / Google Sheets (VLOOKUP, INDEX/MATCH, Pivot Tables, data manipulation)
- Exceptional attention to detail for data entry, contract review, and billing data processing
- Highly organised with ability to manage multiple concurrent tasks and meet tight deadlines
- Strong written and verbal communication skills to liaise with Account Managers, Finance, and clients
- Experience administering automated and manual billing processes for recurring licensing contracts
Ziff Davis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ziff Davis and has not been reviewed or approved by Ziff Davis.
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Healthcare Strength — Employer covers a substantial portion of medical costs and offers multiple plan choices with supportive features such as HSA options, low-deductible access points, and telemedicine. Wellbeing resources and mental health support further reinforce the overall healthcare offering.
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Parental & Family Support — Generous paid parental leave for birth and non-birth parents is complemented by family‑planning support and practical assistance like medical travel and related logistics. Additional caregiving leave and adoption assistance are also described.
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Leave & Time Off Breadth — Flexible Time Off in several regions and dedicated Volunteer Time Off indicate a broad approach to rest and community engagement. Company holidays and paid sick time add to overall time‑off flexibility.
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The Company
What We Do
Ziff Davis (Nasdaq: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, entertainment, shopping, health, cybersecurity, and martech.
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