RFx Expert

Posted 3 Hours Ago
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Warsaw, Warszawa, Masovian, POL
Hybrid
Mid level
Other
The Role
Manage and optimize the end-to-end RFx process, administer Loopio, support Sales with high-quality proposal responses, implement AI-assisted drafting workflows, maintain RFx knowledge base, measure RFx performance, train stakeholders, and coordinate SMEs to ensure timely, consistent, and compelling tender responses.
Summary Generated by Built In
Company Description

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. 

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page.

Job Description

The Contract Management team serves as the strategic and operational backbone of our sales cycle, dedicated to streamlining the end-to-end contracting process while balancing commercial agility with organizational risk management.

The RFx Expert role is pivotal, focusing on defining, coordinating, implementing, maintaining, and measuring the end-to-end RFx process and framework as well as the day-to-day RFx operations, while driving Loopio tool adoption and supporting the broader goals of the Contract Management team. As a trusted advisor and hands-on coordinator you will play a crucial role in ensuring alignment between customer needs and EcoVadis solutions, particularly through enabling Account Executives (AEs) and other Sales roles to create compelling, tailored responses to tenders and proposals. Additionally, you will manage Loopio and leverage AI-driven workflows to streamline RFx operations and improve collaboration across teams. 

The successful candidate will be a strategic thinker and detail-oriented executor with a strong understanding of RFx best practices, excellent organizational skills, and a keen interest in leveraging Generative AI and data to enhance proposal management and performance

Key Responsibilities

RFx Operations and Performance

  • Redefine the end-to-end RFx process and framework and execute day-to-day RFx workflows to maximize efficiency, evaluate and implement AI-assisted drafting tools to increase response velocity without sacrificing quality.
  • Establish and manage a system to measure RFx performance (e.g., response time, content utilization, win rate) and provide regular reporting to key stakeholders.
  • Maintain the documented RFx process, collaborating hands-on with all key stakeholders across Sales, Account Management, Subject Matter Experts (SMEs) and cross-functional teams to ensure consistent adherence and high-quality responses within defined deadlines.
  • Establish a communication plan to keep Sales and relevant internal stakeholders up to date on the sales success from tenders and proposals.

Sales Support and Content Quality

  • Provide direct support to the Sales team to ensure the quality of answers in RFx responses.
  • Support the Sales team by answering complex questions and actively coordinating/contacting Subject Matter Experts (SMEs) to develop accurate, high-quality responses.
  • Leverage expertise to craft clear, compelling content that showcases EcoVadis solutions’ value.
  • Train relevant roles on updates to the RFx process and best practices.

Loopio and Tool Administration

  • Serve as the primary business owner and ensure the continuous maintenance of the Loopio platform, ensuring the database is up-to-date and user-friendly.
  • Own the relationship with the Loopio Account Manager to ensure platform alignment with business strategy, daily operational needs and maximum value realization.
  • Train and support frontline teams in using Loopio effectively to improve the efficiency and consistency of RFx responses.
  • Continuously optimize Loopio workflows to enhance collaboration and reduce response times.

Knowledge Management

  • Develop and maintain a centralized knowledge base of standard RFx content, aligning with EcoVadis' evolving solution suite and sustainability trends.
  • Coordinate designated cross-functional Subject Matter Experts (SMEs) to ensure RFx content is updated.
  • Manage the continual governance of RFx content by ensuring that other BUs maintain dedicated SMEs for RFx content support, by monitoring the inflow of new content from ongoing RFx responses in Loopio and by maintaining a process through which such content is systematically added to the Loopio library.
  • Coordinate with the Enablement stakeholders the maintenance of the RFx content available.

Qualifications

  • Experience working closely with sales, account management, or proposal teams in a SaaS environment.
  • Proven hands-on experience in RFx process management and working with tools like Loopio,or similar platforms.
  • Excellent project management skills, with the ability to juggle multiple RFx requests and deadlines.
  • Strong written communication skills, particularly for crafting compelling proposals and questionnaires.
  • Analytical and detail-oriented, with the ability to identify and address gaps in RFx responses quickly.
  • Knowledge of sustainability topics, including GHG emissions, DE&I, regulatory trends, and ESG frameworks, is a significant advantage.
  • Adaptability and enthusiasm for working in a fast-paced, dynamic field.
  • Bachelor's degree or higher; additional languages are a plus.

Additional Information

  • Offer only for candidates eligible to work and live in Poland
  • Location: Hybrid in Warsaw 
  • Contract of Employment
  • The salary range will be shared following the technical assessment stage of this recruitment process

In return for your expertise, we offer:

  • Support with all the necessary office and IT equipment
  • Flexible working hours
  • Wellness allowance for mental and physical wellbeing
  • Access to professional mental health support
  • Referral bonus policy
  • Learning and development 
  • Sustainability events and community involvement
  • Peer recognition program
  • Employee-led resource groups
  • Optional (fully covered or co-financed) health care and life insurance
  • Multisport card
  • Multikafeteria
  • Lunch card
  • Hybrid work organization
  • Remote work from abroad policy
  • Internet and Electricity bill allowance
  • Additional day for community service when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring from a diverse and skilled talent pool, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

Skills Required

  • Experience working closely with sales, account management, or proposal teams in a SaaS environment
  • Proven hands-on experience in RFx process management and working with Loopio or similar platforms
  • Excellent project management skills, able to juggle multiple RFx requests and deadlines
  • Strong written communication skills for crafting compelling proposals and questionnaires
  • Analytical and detail-oriented with ability to identify and address gaps in RFx responses quickly
  • Knowledge of sustainability topics (GHG emissions, DE&I, ESG frameworks, regulatory trends)
  • Adaptability and enthusiasm for working in a fast-paced, dynamic field
  • Bachelor's degree or higher
  • Additional languages
  • Eligible to work and live in Poland
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The Company
HQ: New York, NY
1,296 Employees
Year Founded: 2007

What We Do

EcoVadis is the world's most trusted provider of business sustainability ratings. Global supply chains, financial institutions, and public organizations rely on EcoVadis to monitor and improve the sustainability performance of their business and trading partners. Backed by a powerful technology platform, EcoVadis’ evidence-based ratings are validated by a global team of experts, and are adapted to more than 200 industry categories, 160 countries, and companies of all sizes. Its actionable scorecards provide benchmarks, insights, and a guided improvement journey for environmental, social and ethical practices. Industry leaders such as Amazon, Johnson & Johnson, L’Oréal, Unilever, LVMH, Salesforce, Bridgestone, BASF, and ING Group are among the 90,000 businesses that collaborate with EcoVadis to drive resilience, sustainable growth and positive impact worldwide. Discover what life at EcoVadis looks like: linkedin.com/showcase/life-at-ecovadis & check our latest job opportunities: ecovadis.com/careers.

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