We are looking for a Poland-based candidate.
At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management.
ROLE OVERVIEWWe are seeking an experienced Change Adoption Leader / Operational Technology (OT) SME to support a major transformation programme within a global banking environment.
In this role, you will drive the adoption of Operational Technology (OT) capabilities and lead change management activities required to embed a new Target Operating Model (TOM) across multiple locations and stakeholder groups. You will work closely with senior business and technology leaders to ensure successful transformation delivery, stakeholder engagement, and operational readiness.
While OT expertise is desirable, we are also open to candidates with strong experience leading large-scale IT transformation and change initiatives.
KEY RESPONSIBILITIESChange Adoption & Transformation- Lead change adoption activities to drive successful implementation of the Target Operating Model (TOM).
- Develop and execute change, communication, and engagement strategies.
- Drive cultural and operational change across multiple business units and locations.
- Monitor adoption outcomes and implement corrective actions where required.
- Build strong relationships with senior business and technology stakeholders.
- Influence decision-making and gain buy-in across complex organizational structures.
- Facilitate workshops, steering committees, and governance forums.
- Develop and manage delivery plans, milestones, risks, and dependencies.
- Coordinate activities across multiple workstreams and markets.
- Track progress and ensure successful execution against programme objectives.
- Proven experience leading large-scale transformation, change adoption, or operating model implementation programmes.
- Strong stakeholder management and influencing skills, including engagement with senior executives.
- Experience working in complex, matrix, and multi-market environments.
- Demonstrated ability to develop and execute delivery plans and drive outcomes.
- Self-directed, proactive, and results-oriented approach.
- Operational Technology (OT) experience is desirable but not essential.
- Experience within banking, financial services, critical infrastructure, or large enterprise environments is highly desirable.
- Knowledge of change management frameworks and transformation methodologies.
We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on strategic transformation programmes for leading financial institutions.
RECRUITMENT PROCESS- HR Interview with Recruiter
- Skill Interview with Hiring Manager
- Client Interview
- Feedback and Offer
#LI-HYBRID
Skills Required
- Proven experience leading large-scale transformation
- Strong stakeholder management and influencing skills
- Experience in complex, matrix, and multi-market environments
- Ability to develop and execute delivery plans
- Operational Technology (OT) experience is desirable
- Experience in banking or financial services
- Knowledge of change management frameworks
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, vision, EAP and fitness support are described as solid, reinforced by a global wellbeing program with mental‑health resources and financial‑wellness content.
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Leave & Time Off Breadth — Vacation & Paid Time Off and Sick Leave are characterized as strong, with flexible, hybrid working and family‑friendly policies also highlighted.
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Parental & Family Support — Parental leave is presented as a strong point alongside adoption, fertility and childcare benefits, with exact terms varying by country and role.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
