The Opportunity
We are seeking an experienced Personal Lines leader to lead a geographic subregion and Territory Management team across
New Hampshire, Maine, and Vermont. You will be responsible for driving profitable growth across Auto, Home, and Specialty products. This role owns territory strategy, agency performance, talent development, and execution of growth and profitability initiatives.
The ideal candidate combines strong people leadership with deep knowledge of independent agency distribution and Personal Lines. You will use market and portfolio insights to strengthen agency partnerships, increase business flow, optimize the agency footprint, and deliver sustainable results.
What You'll Do
- Own subregion performance against key financial targets, including written premium, profitability, rate adequacy, new business, and retention.
- Lead, coach, and develop a team of Senior Territory Managers to achieve growth, profitability, and agency performance goals.
- Develop and execute territory and agency strategies that drive profitable Personal Lines growth.
- Analyze agency portfolios to identify growth and profitability opportunities across Auto, Home, and Specialty.
- Drive new business flow through comparative rater optimization, agency marketing, lead generation, referrals, and book consolidation strategies.
- Optimize the agency footprint through agency expansion, engagement, performance improvement, and terminations when appropriate.
- Build strong agency partnerships through effective engagement, performance management, and strategic planning.
- Identify and respond to changes in pricing, competition, business quality, agency performance, customer needs, and market conditions.
- Partner with Underwriting, Distribution, Sales Operations, Marketing, and other internal teams to execute growth and profitability strategies.
- Monitor regulatory, legislative, judicial, and catastrophe-related developments that may impact territory performance.
- Leverage agency compensation and profit-sharing programs to influence performance and drive business results.
What We're Looking For
We are looking for a strategic, results-oriented leader with strong Personal Lines and independent agency distribution experience. You bring demonstrated success driving profitable growth, managing agency performance, and developing high-performing teams.
You can translate portfolio and market insights into actionable strategies, influence agency and internal partners, and effectively balance growth, retention, and profitability. Experience with Auto, Home, and Specialty products, comparative raters, agency marketing, and agency footprint optimization will position you for success.
Why Join Us
This is an opportunity to lead a high-impact Personal Lines territory, shape agency strategy, develop talent, and directly influence profitable growth. You'll collaborate across the organization while building strong agency partnerships and positioning the business for long-term success.
Qualifications
- Undergraduate degree in business or related field or equivalent training required
- MBA, CIC and/or institute designation preferred
- Minimum 10 years of progressively more responsible related work experience in a field distribution environment
- Proven success in building internal and external partnerships, improving team and individual performance
- Demonstrates strong business acumen and understanding of agency business, solid track record of achieving results, project management, negotiation, and problem-solving skills
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
- California
- Los Angeles Incorporated
- Los Angeles Unincorporated
- Philadelphia
- San Francisco
$156,000.00 - 281,000.00
Skills Required
- Undergraduate degree in business or related field or equivalent training
- MBA, CIC and/or institute designation
- Minimum 10 years of progressively more responsible related work experience in a field distribution environment
- Proven success in building internal and external partnerships, improving team and individual performance
- Strong business acumen and understanding of agency business; track record of achieving results; project management, negotiation, and problem-solving skills
- Experience with Auto, Home, and Specialty products, comparative raters, agency marketing, and agency footprint optimization
Liberty Mutual Insurance Compensation & Benefits Highlights
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Retirement Support — The benefits include a strong 401(k) match with additional annual contributions, and some roles reference a pension, indicating robust long-term savings support.
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Leave & Time Off Breadth — The package features flexible time off, paid holidays, and multiple paid and unpaid leaves, with PTO that can increase with tenure.
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Healthcare Strength — Coverage spans medical, dental, and vision alongside disability, life insurance, HSA/FSA options, EAP resources, and mental-health support, reflecting comprehensive healthcare breadth.
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What We Do
Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.
Why Work With Us
We offer the agility, work flexibility, project ownership and access to emerging tech you’d expect from a start-up — combined with the stability, resources and benefits that come from working at a leading Fortune 100 company. All in a welcoming, inclusive environment that values the unique insights, perspectives and backgrounds of each person.
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