Teams at Liberty Mutual Insurance

Investigates and evaluates property damage claims onsite, prepares repair estimates, explains coverage, supports policyholders, coordinates vendors, manages claims from initial notice through closure, and handles field assignments within a local territory. The role requires customer service, negotiation, construction knowledge, workload management, licensing, and occasional catastrophe duty. Daily work involves traveling to insured homes, with limited overnight travel for training and meetings.

Investigate and evaluate residential property claims from first notice through closure. Assess onsite damage, prepare repair estimates, explain coverage, support policyholders with emergency repairs and living arrangements, negotiate resolutions, and coordinate vendors. The role requires daily local fieldwork, property inspections including roofs and confined areas, independent workload management, customer service, construction knowledge, licensing, and occasional catastrophe assignments. A five-month training program includes limited travel to Texas.

Drive strategic growth through OEM partnerships by building a partner pipeline, developing business cases, negotiating contracts and deal economics, and establishing go-to-market strategies. The role collaborates with executives and internal stakeholders, transitions new partners to account management, and manages onboarding for complex partnerships across transportation segments. It requires extensive sales, marketing, relationship management, insurance or financial services expertise, analytical and financial skills, and up to 50% travel.