Jobs at Liberty Mutual Insurance

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate Property and Casualty coverage, and converts prospects into policyholders. The role includes paid licensing and training, customer relationship management, sales closing, and representing the Liberty Mutual brand. Employees must complete remote training, work four weekdays and one weekend day, and maintain a dedicated home workspace with wired high-speed internet.

Represents Liberty Mutual and its policyholders in moderately complex civil litigation and workers’ compensation matters. Manages cases from inception through resolution, including discovery, hearings, trials, mediations, pleadings, and motions. Advises claims representatives and insured clients, evaluates risks, facilitates resolutions, maintains accurate documentation, and supports senior counsel. The role requires Idaho bar admission, strong legal research and writing skills, effective communication, negotiation knowledge, and proficiency with e-discovery and case management systems.

Lead Reinsurance Accountant responsible for preparing complex captive and reinsurance financial reports, general ledger entries, reconciliations, accounting research, trend analysis, and process improvements. The role reviews report accuracy, resolves discrepancies, supports internal and external partners, and communicates financial issues to senior management. Candidates need a bachelor’s degree in Accounting or Finance, at least five years of accounting or finance experience, strong accounting knowledge, attention to detail, adaptability, and effective communication skills.

Underwrites complex Builders’ Risk and Inland Marine policies, evaluating construction projects, exposures, coverage, pricing, valuations, loss history, and catastrophe risks. Manages broker and client relationships, develops profitable business, monitors changing project exposures, and collaborates with Claims, Actuarial, Legal, Risk Engineering, and Product teams. Analyzes portfolio performance, improves underwriting processes and tools, communicates market trends, and mentors junior underwriters.

Underwrite and manage profitable small to mid commercial surety accounts across an assigned Florida territory. Evaluate financial statements, credit risk, technical and organizational capacity, and business continuity arrangements. Build relationships with agents, brokers, and customers; negotiate accounts, monitor portfolio profitability and retention, identify cross-selling opportunities, resolve underwriting and workflow issues, and coordinate complex risks with home office and field management. May mentor junior staff and support special projects.

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate coverages, and convert prospects into policyholders. Representatives receive paid training and licensing support, work remotely, and follow a schedule of four weekdays plus one weekend day. The role requires strong communication, persuasion, organization, PC proficiency, and a Property and Casualty license after hire.

Handle auto claims from start to finish for insured customers and claimants. Guide customers through the claims process after accidents, provide empathetic phone support, assess and resolve issues, coordinate claim activities, use multiple systems, and maintain accurate processing in a paperless environment. The role includes paid training and licensing, requires strong organization, decision-making, typing, multitasking, and customer service skills, and follows a hybrid schedule with in-office training.

Manages complex cyber insurance claims involving ransomware, business email compromise, data breaches, privacy, and technology litigation. Investigates coverage and losses, establishes reserves, manages counsel and litigation, negotiates settlements, coordinates breach response with forensic and cybersecurity vendors, evaluates DFIR findings, advises insureds on recovery, and supports brokers, reinsurers, audits, and cyber claims strategy.

Analyzes and supports a knowledge management platform, focusing on access management, organizational changes, troubleshooting, requirements, process documentation, testing, incidents, reporting, and stakeholder alignment. Translates business needs into user stories, acceptance criteria, process flows, and business rules. Coordinates with technology teams, vendors, product stakeholders, compliance, and business users to validate requirements, resolve access issues, support UAT, document processes, and improve platform workflows.

Manage high-severity environmental and commercial casualty claims from initial notice through resolution. Responsibilities include coverage analysis, liability assessment, reserving, litigation strategy, settlement negotiation, payment oversight, and directing defense counsel, coverage counsel, and environmental consultants. The role also involves advising leadership on emerging exposures, mentoring claims staff, partnering with underwriting and reinsurance, and maintaining claim-file confidentiality and payment integrity.

Handle auto insurance claims from intake through resolution, guiding insured customers and claimants after accidents. Communicate by phone, assess needs, solve problems, coordinate claim activities, and manage multiple systems in a high-volume environment. The role includes paid training and licensing, hybrid work with at least two office days per month, and additional in-person training during the first six months.

Independently manage moderately complex civil litigation matters, including research, pleadings, discovery, hearings, trials, mediations, and settlement negotiations. Develop legal strategies, advise clients and claims representatives, evaluate risk, use e-discovery and case management technologies, ensure regulatory and ethical compliance, mentor junior attorneys, conduct training, and improve legal workflows.

Handle inbound calls and warm leads, assess customers’ insurance needs, recommend appropriate Property and Casualty coverage, and convert prospects into policyholders. The role includes paid licensing and training, customer relationship building, persuasive selling, accurate communication, and adherence to remote-work requirements. Employees must work four weekdays and one weekend day, complete licensing after hire, and maintain a dedicated workspace with qualifying wired internet.

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate property and casualty coverages, and converts prospects into policyholders. The role includes paid training and licensing support, customer relationship building, persuasive sales, schedule adherence, and remote work requirements. Representatives must obtain a P&C license, work four weekdays and one weekend day, and maintain a dedicated workspace with reliable wired high-speed internet.

Handle inbound calls and warm leads, consult customers on property and casualty insurance needs, recommend appropriate coverage, and convert prospects into policyholders. The role includes paid training and licensing support, remote work, provided equipment, commission opportunities, and benefits. Representatives must work four weekdays and one weekend day, maintain a compliant home office, and obtain a Property and Casualty license after hire.

Manage complex environmental, pollution, toxic tort, and mass litigation claims from investigation through resolution. Responsibilities include coverage analysis, liability assessment, reserving, settlement negotiation, payment authorization, litigation strategy, outside counsel and consultant oversight, and collaboration with legal, underwriting, reinsurance, brokers, and policyholders. The role also tracks legal developments, mentors colleagues, protects claim data, and contributes to process-improvement initiatives.

Handle auto insurance claims from start to finish, guiding insured customers and claimants through the claims process after accidents. Responsibilities include customer communication, problem-solving, claim processing, decision-making, organization, and coordinating multiple stakeholders in a high-volume environment. The role includes paid training and licensing, hybrid work, and additional in-person training during the first six months.

Investigates, evaluates, negotiates, and resolves attorney-represented bodily injury claims. Communicates with claimants, policyholders, witnesses, and other parties; evaluates coverage, liability, damages, reserves, and settlement opportunities; identifies suspicious claims and subrogation potential; maintains accurate claim documentation; and protects financial and claims information. The role is hybrid, requires licensing as applicable, and includes mandatory virtual training with periodic office attendance.

Manages, investigates, evaluates, and resolves attorney-represented and litigated auto and homeowners bodily injury claims. Responsibilities include assessing coverage, liability, damages, reserves, and settlement authority; identifying suspicious claims and subrogation opportunities; preparing for trials and hearings; coordinating with counsel; communicating with claimants and policyholders; maintaining claim files; and overseeing counsel billing and practices.

Own and improve the Subcontractor Default Insurance pricing model, perform complex actuarial analyses, support pricing and financial planning, and provide insights for annual reinsurance renewals. Advise underwriting leadership, contribute to broader Global Surety initiatives, collaborate across analytical teams, and influence stakeholders through mentoring and cross-functional leadership.