Jobs at Liberty Mutual Insurance

Handles inbound calls and warm leads, advises customers on insurance coverage, matches products to their needs, and converts prospects into policyholders. The role includes paid Property and Casualty licensing training, customer relationship management, sales closing, and adherence to remote work and scheduling requirements.

Leads a corporate aviation flight operations team while serving as an active line pilot. Responsibilities include pilot recruiting, onboarding, training, standardization, qualification tracking, operational procedures, FAA authorizations, vendor and budget management, safety oversight, and coordination across aviation functions. The role supports Gulfstream aircraft operations, maintains pilot readiness and regulatory compliance, and fosters a culture of safety, service, continuous improvement, and accountability.

An 11-week data science internship involving research, data gathering and analysis, exploratory and regression analysis, model development and evaluation, and business recommendations. Interns work independently and collaboratively while developing skills in GenAI, machine learning, statistical modeling, and business analytics.

Lead partner-facing acquisition marketing strategy, campaigns, customer journeys, creative development, asset management, budgets, and performance. Manage marketing talent and agency partners while collaborating with sales, analytics, creative, and senior stakeholders. Develop multi-year growth roadmaps, govern marketing investments, use AI and marketing technology, and improve campaign effectiveness through testing and customer insights. The role also advances AI-powered digital asset management and requires strong cross-functional leadership in a complex marketing environment.

Supports commercial real estate credit investments from sourcing and underwriting through execution and portfolio monitoring. Builds property and loan cash flow models, performs due diligence and scenario analysis, prepares investment memoranda, supports loan structuring and negotiations, monitors covenant compliance, and identifies emerging risks. The role requires advanced Excel modeling, sound credit judgment, strong communication, and familiarity with real estate investment banking or private equity transactions.

Independently manages moderately complex civil litigation involving personal injury and property damage claims, including research, pleadings, discovery, hearings, trials, mediations, negotiations, and client advisement. Develops legal strategies, evaluates risk, uses legal technology, mentors junior staff, delivers training, ensures ethical and regulatory compliance, and improves legal workflows.

Investigates and manages moderately complex to complex workers’ compensation claims from coverage assessment through resolution. Responsibilities include determining liability and compensability, evaluating damages, setting reserves, negotiating settlements, coordinating litigation, engaging experts, referring cases for additional review, and participating in mediations, arbitrations, quality reviews, and field investigations. The role also provides technical guidance, mentors team members, and supports caseload management.

Underwrite complex construction casualty risks, including wrap-ups and joint ventures, by evaluating exposures, pricing coverage, managing approvals, and negotiating with brokers. Grow and retain a profitable regional portfolio through broker relationships, market analysis, and targeted growth strategies. Maintain compliant underwriting files, mentor underwriters and analysts, and support strategic projects and continuous process improvement.

Manage, investigate, and resolve complex, high-severity personal property claims. Inspect and value damaged or lost contents, determine coverage, explain settlements, coordinate vendors, negotiate scopes and estimates, monitor contract compliance, and provide exceptional policyholder service. The role also supports field inspections, assists other claims teams, serves as a technical resource, and maintains current knowledge of personal-property standards and homeowner policy coverages.

Manage an assigned Personal Lines territory by developing independent agency partnerships, driving profitable premium growth, optimizing agency performance, and executing territory strategies. Provide product, underwriting, and system guidance; collaborate with underwriting, claims, product, and risk teams; analyze performance data; support retention and new business; and mentor peers. The role requires regular travel throughout the territory, including occasional overnight travel.

Leads Liberty Mutual’s enterprise architecture program, overseeing modernization roadmaps, North Star Architecture, technical debt, governance, risks, vendors, change management, and executive communications. The role coordinates cross-functional architecture, product, and technology teams across portfolios and business units, driving strategic alignment, investment decisions, adoption, and continuous improvement. It requires extensive technical program management experience, enterprise initiative leadership, agile delivery expertise, and strong stakeholder influence.

Leads first-line operational excellence across investment operations, assessing risks and control effectiveness, identifying and remediating process gaps, and owning KPI and operational-health reporting. The role coordinates governance, partners with transformation and product teams on durable fixes and automation, evaluates service-provider performance, and influences stakeholders across treasury, trade, derivatives, loans, alternatives, shared services, and investment accounting without direct authority.

Evaluates and manages personal lines insurance risks, accepting, rejecting, or modifying new and renewal business within underwriting authority. Builds agent relationships, supports profitable growth, reviews loss ratios, ensures state regulatory compliance, explains underwriting guidelines, and educates agency staff. Specializes in watercraft, motorcycles, motorhomes, and classic and antique automobiles. Mentors junior underwriters and partners with territory managers to identify trends and improve portfolio profitability.

Leads Liberty Mutual’s Global Legal & Compliance Data Office and owns its data and AI strategy, governance, quality, architecture, enablement, and investment roadmap. The role integrates product management, data science, knowledge management, and information services while ensuring regulatory compliance, data readiness, and alignment with enterprise strategy. It drives data maturity, change leadership, cross-functional collaboration, and adoption of data-driven practices across legal and compliance teams.

Manages routine to moderately complex commercial insurance claims from investigation through resolution. Evaluates coverage, liability, compensability, damages, and reserves; develops action plans; conducts investigations; handles litigated bodily injury and property damage claims; negotiates settlements within authority limits; and collaborates with claimants, policyholders, attorneys, appraisers, and other parties.

Performs jurisdictionally required inspections of boilers, pressure vessels, combustion equipment, piping, and controls across Virginia, West Virginia, and Washington, DC. Conducts nondestructive testing, evaluates combustion and water treatment conditions, verifies code compliance, prepares inspection reports and certificates, recommends repairs, and coordinates with customers, contractors, regulators, Claims, and Underwriting. The role is remote with significant regional travel, industrial-site exposure, and occasional emergency or after-hours inspections.

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate property and casualty coverages, and convert prospects into policyholders. Complete paid licensing and sales training, represent the Liberty Mutual brand, maintain strong customer relationships, and meet sales goals through persuasive communication. Work remotely on a scheduled weekday and weekend shift while maintaining a compliant home workspace and reliable wired internet connection.

Represents Liberty Mutual and its policyholders in routine civil litigation and workers’ compensation matters. Manages cases from inception through resolution, including discovery, hearings, trials, mediations, pleadings, and motions. Advises claims representatives and insured clients, evaluates legal risks, facilitates resolutions, maintains accurate documentation, and supports senior counsel. The role requires California bar admission, legal research and writing skills, insurance law knowledge, negotiation abilities, and proficiency with e-discovery and case management systems.

Leads a team of underwriters managing complex casualty risks in the sharing economy and new mobility sectors. Oversees risk selection, portfolio profitability, pricing, coverage analysis, broker relationships, quality audits, and regulatory documentation. Coaches and develops underwriting talent, guides decisions on high-impact accounts, drives innovation, and establishes strategies for profitable portfolio growth.

Designs and maintains scalable data pipelines, models, integrations, and ETL/ELT processes using cloud data technologies. Analyzes complex data, implements quality controls and automated testing, troubleshoots issues, documents data flows, and improves engineering processes. Collaborates with product owners, business stakeholders, data scientists, engineers, and architects in an agile environment while translating business needs into reliable technical data solutions.