Jobs at Liberty Mutual Insurance

Lead underwriting for large, complex construction accounts across Primary Casualty lines (WC, GL, Auto). Provide technical underwriting guidance and referral approvals, align primary and excess placements, monitor portfolio performance, drive underwriting excellence, and collaborate with leaders and partners to develop strategies, products, and capability enhancements.

Manage a caseload of routine to moderately complex workers' compensation claims: investigate coverage and liability, set and adjust reserves, negotiate settlements within authority, refer to subrogation or SIU as needed, and collaborate with claimants, policyholders, attorneys, and partners. Training (including one week travel to Plano, TX) and reliable attendance are required.

Manage, investigate, and resolve attorney‑represented auto and homeowner bodily injury claims. Evaluate coverage, liability, damages; prepare trial reports; coordinate with counsel; ensure reserves and secure financial processing; identify SIU and subrogation opportunities; communicate with claimants and policyholders; oversee outside counsel billing and maintain claim file documentation.

Handle workers' compensation and other property/casualty claims by investigating first reports of loss, evaluating compensability and liability, estimating loss costs, negotiating settlements within limits, maintaining claim files, and communicating recommendations to policyholders. Participate in training and mentoring while managing a caseload and using loss management techniques and protocols.

Manage and resolve attorney-represented auto and homeowner bodily-injury claims. Investigate coverage, liability, and damages; prepare for trials/hearings; manage outside counsel and billing; refer suspected fraud to SIU; ensure accurate reserves and file documentation; communicate with policyholders and stakeholders.

Manage moderately complex to complex commercial property/casualty claims: investigate, evaluate coverage and liability, set and adjust reserves, negotiate settlements, coordinate litigation, mentor team members, and support claims team management and quality review.

Underwrite and manage a diversified Public Entity and Government portfolio by assessing risk, negotiating terms, maintaining agent/broker relationships, improving portfolio performance, documenting decisions, mentoring underwriters, and driving continuous improvement and targeted marketing to grow profitable business.

Evaluate and recommend underwriting decisions for a portfolio of brokers/agents, build internal and external relationships, develop underwriting skills, support marketing and team projects, and contribute to portfolio analysis and data quality.

Manage and investigate moderately complex to complex workers' compensation claims: determine liability and coverage, set and adjust reserves, negotiate settlements, coordinate litigation and experts, mentor team members, and participate in quality reviews and dispute resolution processes.

Investigate, evaluate, and settle bodily injury claims; contact injured parties, policyholders, and witnesses; document files, ensure reserves and secure financial processing; identify suspicious claims and subrogation opportunities; use loss management tools and coordinate with SIU and auxiliary resources.

Leads operational transformation initiatives across underwriting and operations, from opportunity identification through implementation and value realization. Responsibilities include process improvement, business case development, workflow optimization, governance, value tracking, process documentation, stakeholder engagement, and change adoption. Partners with cross-functional business, product, data, technology, and leadership teams to improve operating models, manage risks and dependencies, and deliver measurable operational outcomes.

Manages attorney-represented and litigated auto and homeowners bodily injury claims. Investigates coverage, liability, damages, and suspicious claims; evaluates reserves; negotiates settlements; coordinates subrogation and counsel; prepares trial reports; attends hearings and trials; communicates with policyholders, claimants, and witnesses; maintains claim files; and oversees outside and in-house counsel billing.

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate Property and Casualty coverage, and convert prospects into policyholders. Complete paid licensing and sales training, represent the Liberty Mutual brand, communicate persuasively, and meet performance goals while working a designated weekday and weekend schedule remotely.

Underwrite and manage profitable surety business for small to mid-sized contract accounts in Florida. Evaluate financial, technical, organizational, and management risks; analyze financial statements and work-in-progress data; make underwriting recommendations and decisions; manage portfolio profitability and retention; build relationships with agents and brokers; identify cross-selling opportunities; resolve underwriting and workflow issues; and mentor junior staff as needed.

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate property and casualty coverage, and convert prospects into policyholders. Representatives receive paid training and licensing support, maintain strong customer relationships, communicate persuasively, and work assigned evening and weekend schedules remotely. The role requires a professional home workspace, reliable wired internet, PC proficiency, and a Property and Casualty license or willingness to obtain one through training.

Principal Software Engineer designing and delivering full-stack, cloud-native solutions across React, Node.js, TypeScript, and Java. The role leads Micro Frontend strategy, AI-driven workflow development, distributed systems architecture, data quality, security, testing, observability, and reliability initiatives. Responsibilities include solving complex technical problems, collaborating cross-functionally, establishing engineering best practices, mentoring engineers, and driving scalable, resilient software delivery in an agile environment.

Manage complex commercial energy claims from initial notice through resolution, including coverage analysis, liability assessment, reserving, litigation management, negotiations, and settlements. Coordinate defense counsel, legal teams, technical experts, underwriting, and reinsurance partners. Advise leadership on coverage and energy-specific issues, mentor claims examiners, manage high-exposure portfolios, and support claims process improvement initiatives.

Leads engineering teams delivering automation and robotic process automation solutions across the service organization. Partners with product, operations, and technology leaders to modernize processes, reduce manual work, improve quality, and develop AI-enabled capabilities. The manager is responsible for team leadership, technology strategy, responsible AI adoption, operational excellence, stakeholder collaboration, and delivering practical business value through software solutions in an agile environment.

Lead research and analysis to improve Coverage A (dwelling) determination and Replacement Cost Estimate features. Independently query data, build tools, synthesize insights, manage cross-functional initiatives, present recommendations to leadership, gather competitive and vendor intelligence, and mentor junior analysts.

Serves as a technical leader for complex software and data initiatives across a digital and data engineering portfolio. Designs data architectures, models, pipelines, integrations, analytics collection platforms, and backend services using cloud and modern engineering technologies. Guides agile teams, establishes engineering standards and governance, improves data quality and efficiency, supports implementations, and mentors engineers. Collaborates with stakeholders, leadership, solution engineers, and cross-portfolio technology teams to deliver business value and improve technical practices.