Jobs at Liberty Mutual Insurance

Represents Liberty Mutual and its policyholders in routine civil litigation and workers’ compensation matters. Manages cases from inception through resolution, including discovery, hearings, trials, mediations, pleadings, and motions. Advises claims representatives and insured clients, evaluates legal risks, facilitates resolutions, maintains accurate documentation, and supports senior counsel. The role requires California bar admission, legal research and writing skills, insurance law knowledge, negotiation abilities, and proficiency with e-discovery and case management systems.

Leads a team of underwriters managing complex casualty risks in the sharing economy and new mobility sectors. Oversees risk selection, portfolio profitability, pricing, coverage analysis, broker relationships, quality audits, and regulatory documentation. Coaches and develops underwriting talent, guides decisions on high-impact accounts, drives innovation, and establishes strategies for profitable portfolio growth.

Designs and maintains scalable data pipelines, models, integrations, and ETL/ELT processes using cloud data technologies. Analyzes complex data, implements quality controls and automated testing, troubleshoots issues, documents data flows, and improves engineering processes. Collaborates with product owners, business stakeholders, data scientists, engineers, and architects in an agile environment while translating business needs into reliable technical data solutions.

Manage complex and catastrophic auto and homeowners casualty claims from investigation through resolution. Assess coverage, liability, damages, reserves, and settlement strategies; collaborate with counsel during litigation; attend legal proceedings; prepare reports; identify fraud and subrogation opportunities; oversee counsel billing; communicate with stakeholders; and mentor colleagues or support regulatory matters as needed.

Handles inbound calls and warm leads, consults customers on property and casualty insurance needs, recommends appropriate coverage, and converts prospects into policyholders. The role includes paid licensing and training, customer communication, sales closing, remote work, and compliance with state licensing requirements. Employees must work designated weekday and weekend shifts and maintain a suitable home office with high-speed wired internet.

Handle auto insurance claims from accident report through resolution. Guide insureds and claimants through the claims process, communicate by phone, investigate and resolve issues, manage multiple moving pieces, and provide empathetic customer service. The role includes paid training and licensing, hybrid work in Chandler, Arizona, and additional in-person training during the first six months.

Investigates and manages moderately complex to complex workers’ compensation claims from initial review through resolution. Responsibilities include determining coverage, liability, compensability, reserves, and damages; negotiating settlements; coordinating litigation; engaging experts; referring claims for investigation or subrogation; and maintaining claim documentation. The role also provides technical guidance, mentors team members, participates in quality reviews and dispute proceedings, and may assist with workload assignment and caseload monitoring.

Handle inbound calls and warm leads, assess customers’ insurance needs, recommend appropriate Property and Casualty coverages, and convert prospects into policyholders. Representatives receive paid training and licensing support, use provided computer equipment, and work remotely on a fixed schedule that includes one weekend day. The role requires strong communication, persuasion, organization, PC skills, and customer focus, with residence restricted to specified states.

Investigates and processes commercial auto physical damage claims, determines coverage, evaluates damages, establishes reserves, negotiates settlements, documents claim activity, and identifies potential fraud or subrogation. The role requires direct communication with insureds, claimants, agents, and internal teams, along with coordination with appraisal, subrogation, and investigative units.

Investigates and processes commercial auto physical damage claims, determines coverage, assesses damage, establishes reserves, negotiates settlements, and maintains accurate claim documentation. The role communicates with insureds, claimants, agents, and internal teams; prepares or reviews damage estimates; identifies fraud and subrogation opportunities; and coordinates with appraisal and investigative units. A high school diploma and 1–2 years of experience are required, with claims experience preferred.

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate property and casualty coverage, and converts prospects into policyholders. The role includes paid licensing and training, customer relationship management, sales closing, and compliance with state licensing requirements. Employees work remotely on assigned weekday and weekend schedules, using company-provided equipment and a dedicated wired internet connection.

Manage complex, litigated construction-related casualty claims ($500K+): lead coverage and liability strategy, direct investigations and experts, coordinate litigation and outside counsel, set reserves and resolution plans, negotiate settlements, collaborate with underwriting and other partners, and mentor junior claims staff.

Independently manages moderately complex civil litigation involving personal injury and property damage claims. Responsibilities include legal research, drafting pleadings, discovery, hearings, trials, mediations, settlement negotiations, client advising, risk evaluation, compliance, mentoring, training, and process improvement. The role requires Alabama bar admission, insurance law knowledge, advanced litigation technology skills, and at least five years of trial attorney experience.

Field Property Claims Adjuster investigates and evaluates homeowners’ property damage, prepares repair estimates, manages claims from initial notice through closure, explains coverage, supports policyholders, coordinates vendors, and handles field assignments throughout the local territory. The role requires frequent driving, property inspections, occasional catastrophe duty, licensing, claims knowledge, negotiation skills, customer service, organization, and understanding of building construction.

Owns the strategy, roadmap, backlog, and prioritization for Identity and Access Management capabilities supporting independent agents. Partners with business, security, compliance, UX, and technology teams to modernize authentication, authorization, onboarding, and access management. Leads discovery, stakeholder alignment, Agile planning, KPI development, roadmap execution, regulatory prioritization, and delivery tradeoff decisions while improving customer experience and business value.

Handle inbound calls and warm leads, assess customers’ insurance needs, recommend appropriate property and casualty coverage, and convert prospects into policyholders. The role includes paid training and licensing, commission opportunities, customer communication, sales closing, and remote work. Employees must complete a 16- to 18-week training program, maintain a dedicated professional workspace and high-speed wired internet, and work four weekdays plus one weekend day.

Leads Liberty Mutual’s Enterprise Architecture Program, driving modernization roadmaps, governance, technology debt reduction, and strategic alignment across business units. The role coordinates cross-functional teams, senior leaders, architecture stakeholders, product owners, and vendors; manages dependencies, risks, communications, change adoption, and executive reporting. It requires extensive technical program management experience, agile delivery expertise, strong influence without direct authority, and the ability to lead enterprise-level transformation initiatives.

Oversee monthly, quarterly, and annual close cycles; prepare financial statements, audit schedules, and reports; research and apply accounting policies; maintain internal controls; identify financial-system issues; and improve reporting processes. The role also leads projects, trains teammates, reviews work, communicates results to management, and escalates issues to ensure accurate and timely financial reporting.

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate Property and Casualty coverages, and convert prospects into policyholders. Complete paid licensing and sales training, provide customer-focused service, meet sales goals, and work a weekday and weekend schedule remotely while maintaining required home-office and internet standards.

Handle inbound calls and warm leads, advise customers on insurance coverage, match products to their needs, and convert prospects into policyholders. The role includes paid training and Property & Casualty licensing, customer communication, sales closing, and remote work using company-provided equipment. Employees must work four weekdays and one weekend day and maintain a compliant home office with high-speed wired internet.