Regional Director of Sales, Mid-Market Account Management

About monday.com

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

About The Role

monday.com is hiring a Regional Director of Sales to lead our North America Mid-Market Account Management organization, overseeing ~3 frontline managers and driving retention and expansion across the segment. This leader will build on our existing AM motion to increase multi-product adoption, strengthen renewals, and elevate strategic customer engagement.

A key focus will be improving AE-to-AM handoffs and embedding a more proactive, value-driven approach within focused Mid-Market books of business. With teams in New York and potential expansion into Denver and Atlanta, this role will unify the org, reinforce accountability, and scale a high-performance, growth-oriented culture.

What You'll Do

• Embed and scale highly effective account management practices ensuring value-based selling, quality pipeline generation, and high customer retention.

• Own the revenue target for the group. Coaching leaders and reps to ever higher levels of effectiveness.

• Partner with cross-functional leaders (Marketing, RevOps, CS, Product, Partnerships, etc.) to align GTM strategy and ensure consistency across the customer journey.

• Build and enforce strong performance management processes, holding teams accountable to pipeline generation and conversion metrics.

• Analyze data to inform sales tactics, identify whitespace opportunities, and evolve GTM strategies in line with broader business objectives.

• Hire, integrate, enable, develop, and retain sales and sales leadership talent while supporting their success and fostering a results-driven culture of collaboration, accountability, and transparency

• Accurately forecast and track leading indicators to ensure consistent and predictable monthly/quarterly results that align with the company objectives and revenue goals

Requirements

• Proven Sales Leadership: 5+ years of management experience, Experience as a second-line sales leader is a bonus.

• Account Management Expertise: Track record of driving excellence in account management motions, coaching and enabling teams in multi-threaded, consultative selling methodologies (e.g., MEDDPIC, Command of the Message).

• Strategic Operator: Skilled at setting GTM strategy and translating it into clear, executable processes and KPIs. Data-driven, operationally strong, and comfortable making decisions based on analysis and insight.

• Operationally Strong: Adept at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and developing appropriate solutions

• Technical Sales: Technically strong and accustomed to selling into CEOs, CFOs, CIOs, CTOs, and Line of Business - focused on driving value

• Change Leader: Experienced in leading sales org transformations at established SaaS companies; able to inspire confidence and set a clear vision in evolving teams.

• Collaborative Partner: Able to influence across functions and geographies, fostering alignment and shared accountability across the revenue organization.

• Culture Builder: Transparent, resilient, and people-focused, with the ability to motivate and inspire a diverse team in a hybrid environment.

What monday.com can offer you:

• Join a customer-obsessed team where transparency and ownership are how we actually operate — not just things we put on a wall.

• Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide

• Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people who build the product should share in its success

• Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons — the industry moves quick and so do we

• A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

Consulting

Joining our team means you're architecting how organizations run in the AI era. You'll turn AI into high-value solutions for 250,000+ customers including 60% of the Fortune 500. You’ll act as a trusted advisor backed by a strong GTM engine and over $1B in ARR. Using our foundational platform and advanced agents, you'll help the world's largest brands automate and scale their impact end-to-end.

monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

Please note that this is a hybrid position of 3 days/week in our Atlanta office

Visa sponsorship for this role is currently not available.