Front Desk Officer

This role is responsible for all the administrative activities that facilitate the smooth and efficient running of the office - front of house. Primarily this role will be accountable for all reception and general housekeeping duties. The role will also assist in other general and specific administrative functions as and when requested.

Applicants belonging to protected categories (Law 68/99) are encouraged to apply.

Responsibilities:

· Answer all incoming calls within a prompt timeframe and in a professional manner / Either direct calls or take a detailed message and email message to the staff.

· Provide a professional and cordial first point of contact to all company visitors (by phone or in person). In charge to prepare coffee or water for the in-house visitors and attend to their enquires.

· Update calendars and schedule meetings, conference calls and video conferences with both internal & external stakeholders.

· Ensure good housekeeping (clean & tidy) at all times particularly in relation to the Reception area, Boardroom, Meeting rooms, Training room and the Kitchens.

· Maintain Stationery, coffee capsules, postage stock levels and cleaning supplies

· Provide general assistance to staff as requested.

· Monitor supply of office drinking water and small bottled water for meeting rooms

· Organize morning snacks, order lunch and food preparation for Internal / client training

· Handle in and outgoing mails, couriers, and shipments.

Qualifications:

· Ability to prioritize tasks to ensure daily duties and assigned tasks’ deadlines are met

· Good telephone skills, particularly able to screen calls where needed

· Good interpersonal (people) and verbal communication (pronunciation) skills

· Ability to work in a team environment.

· Professional manner and dress code at all times

· Self-motivated, with good initiative and pro-active attitude

· Ability to organize in-house events.

· Proficiency in English

· Intermediate Microsoft Office – Word/Excel and PowerPoint.

InterSystems Italia is committed to ensuring equal opportunities for all candidates. We believe in fostering an inclusive workplace that respects and promotes diversity, regardless of gender, age, race, religion, sexual orientation, disability, or any other protected status. We encourage applications from suitably qualified individuals of all backgrounds, and are dedicated to creating a fair and non-discriminatory recruitment process.