Receptionist

At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.

We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.

To find out more, visit our LinkedIn & Instagram.

Halter is growing fast, and our Auckland office is buzzing. As our Receptionist, you are the first person that everyone experiences when they walk through our doors - and that experience matters to us.

You're the person who greets a candidate and makes them feel like they belong here before the interview starts. The one who clocks a visitor arriving and has already notified their host. The one who makes sure the entry is calm and welcoming at 8am even when the rest of the office is moving at pace.

This is not a passive role. It is a high-ownership, high-visibility position for someone who takes genuine pride in the details - the kind of person whose best work means everyone else feels looked after. You'll be the connection between the front door and the rest of the business, handling everything from visitor management to mail to the steady stream of random requests that come your way.

With around 300 people in the office and a constant flow of visitors - customers, investors, candidates, partners - the bar for this role is high. You'll sit within our Operations team, working closely with our Office Operations function as part of a cohesive, high-performing team.

Front of house & visitor experience

You are the owner of the first impression. Every visitor - whether it's a candidate or a board member - is greeted with warmth and professionalism. You manage the sign-in process, issue visitor passes, notify hosts, and make sure no one is left waiting and wondering.

• Maintain a visitor schedule/tracker so you always know who's coming in and when

• Send pre-arrival comms to important visitors as needed (directions, parking, wifi, what to expect)

• Build out a VIP welcome checklist for board members, investors, and key customers - ensuring a consistent, elevated experience every time

• Own the visitor feedback loop

Mail & Deliveries

You own the flow of everything that comes into and out of the building. Mail sorted, packages signed for and distributed, couriers coordinated. Sounds simple, but when you're doing it well, no one ever has to chase a parcel or wonder where something went.

Meeting Room Coordination

You keep on top of room bookings and make sure spaces are set up and ready. You spot conflicts before they become problems and sort them without being asked. When a meeting needs catering, you've got it handled.

• First responder for meeting room and AV troubleshooting, you fix it or escalate it fast

• Ensure rooms are reset between meetings (screens off, whiteboards cleared, chairs pushed in, tidy and clean)

• Flag recurring room issues to Office Ops to fix at a systems level

New starter first-day experience

• Coordinate desk setup, building access, and welcome pack for new starters

• Ensure a new starter's physical "day one" experience is seamless. The People team own the onboarding content, you own the in-office moment

Building access & security passes

• Issue and manage building access cards for staff and visitors

• Maintain the access log and liaise with building management on access issues

• Own the process for deactivating passes when people leave

Internal comms & office signage

• Keep screens or posters etc in common areas current and relevant

• Own way finding and signage for visitors navigating the office

• You notice what needs doing before anyone asks - the kitchen that needs tidying, the meeting room that wasn't set up, the visitor standing at the door looking lost

• You take genuine pride in the experience you create. The details matter to you, and it shows.

• You stay calm and warm even when it's busy - because busy is our normal.

• You communicate clearly and close the loop. If you say you'll sort something, it gets sorted.

• You hold yourself to a high standard regardless of whether anyone is watching.

• You're hungry. You see this as a real opportunity to be close to a high-growth company and you want to make the most of it.

• Experience in a front-of-house, reception, administration, or customer-facing role

• Exceptionally organised - you hold a lot of moving pieces and still catch the details

• Warm, confident communicator who engages comfortably with everyone from new starters to senior visitors

• Tech-savvy and quick to pick up new tools or systems

• Self-motivated and internally driven - you don't need to be chased to perform at your best

• You care about the people you work with and the experience you're creating

• Delicious snacks and drinks are available for your daily flow.

• Healthy body, healthy mind. We're partnered with Southern Cross Health Insurance to support your well-being.

• We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.

• Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.

• Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave.

• Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.

Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.

We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.

Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.

Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!

If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!

Please also feel free to check out the careers page for more information on working at Halter and don't forget to follow us on LinkedIn & Instagram.

• Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.

• Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.

• You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund.

• This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"