Quality Assurance Manager

Posted 16 Days Ago
Be an Early Applicant
Hà Nội, VNM
In-Office
Senior level
HR Tech • Information Technology • Professional Services • Financial Services
The Role
Lead QA strategy and team for a fintech payments product. Define test plans, perform manual and automated UI/API/backend/database/batch/reconciliation testing, build and integrate automation frameworks into CI/CD, monitor transaction flows and reconciliation, drive root cause analysis with cross-functional teams, and improve quality metrics and release processes.
Summary Generated by Built In
ACG_3723_JOB

Our client is a leading fintech company who is looking for a qualified candidate to join their firm.

  • Develop the QA strategy, framework, and quality assurance processes for both manual and automated testing, ensuring alignment with the Fintech and payment intermediary business model.
  • Define test plans, review test cases and testing scenarios, and ensure product quality before release and go-live.
  • Lead and develop the QA team through effective task allocation and coaching in financial domain knowledge, risk-based testing, and test automation.
  • Perform and lead automation testing across UI, API, and backend systems; develop and maintain automation frameworks and integrate them into CI/CD pipelines.
  • Test and control financial transaction flows, including issues related to transaction status, reconciliation, refunds, timeouts, retries, and duplicate transactions.
  • Conduct root cause analysis and collaborate with Product, Technology, Risk, and Operations teams to resolve incidents and prevent recurrence.
  • Monitor quality metrics and continuously improve QA effectiveness and release quality.

Requirements
  • At least 5 years of experience in Senior QA, QA Lead, or Test Lead positions.
  • Strong preference will be given to candidates with experience in Fintech, Banking, E-wallets, Payment Gateways, or Payment Intermediary services.
  • Hands-on experience in both manual and automated testing, including UI, API, backend, database, batch, and reconciliation testing.
  • Proven ability to develop, enhance, and maintain automation frameworks and integrate automated testing into CI/CD pipelines.
  • Solid understanding of financial transaction flows, with practical experience in handling transaction failures, production incidents, reconciliation, refunds, and other payment-related issues.
  • Ability to work effectively under tight deadlines and high-pressure release schedules.
  • Strong knowledge of the Software Development Life Cycle and Agile/Scrum methodologies, with a system-level and risk-based testing mindset.
  • Knowledge of financial system security standards such as PCI DSS and ISO 27001 is an advantage.
  • Strong analytical, problem-solving, and cross-functional communication skills.
  • Proven ability to lead, coach, and develop QA teams.

Benefits
  • Competitive and negotiable salary based on experience and capabilities.
  • Performance-based bonuses and year-end bonus.
  • Full statutory insurance coverage, including social, health, and unemployment insurance.
  • Premium healthcare insurance for management-level employees.
  • Annual health check-ups at reputable medical facilities.
  • Complimentary lunch provided daily at the office.
  • Modern equipment and professional working facilities provided.
  • Dynamic, open, and professional working environment.
  • Training, leadership mentoring, and professional development opportunities.
  • Transparent performance reviews and regular feedback.
  • Company trips, team-building activities, workshops, and festive celebrations.

Contact: Thao Phan

Due to the immense number of applications, only shortlisted candidates will be contacted.


Skills Required

  • At least 5 years of experience in Senior QA, QA Lead, or Test Lead positions
  • Experience in Fintech, Banking, E-wallets, Payment Gateways, or Payment Intermediary services
  • Hands-on experience in manual and automated testing including UI, API, backend, database, batch, and reconciliation testing
  • Proven ability to develop, enhance, and maintain automation frameworks and integrate automated testing into CI/CD pipelines
  • Understanding of financial transaction flows and handling transaction failures, production incidents, reconciliation, refunds, retries, and duplicates
  • Ability to work effectively under tight deadlines and high-pressure release schedules
  • Strong knowledge of the Software Development Life Cycle and Agile/Scrum methodologies with a risk-based testing mindset
  • Knowledge of financial system security standards such as PCI DSS and ISO 27001
  • Strong analytical, problem-solving, and cross-functional communication skills
  • Proven ability to lead, coach, and develop QA teams
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The Company
50 Employees
Year Founded: 2021

What We Do

Aloha Consulting Group (ACG) is a consulting firm specializing in digital transformation, technology, marketing, investment, and financial services. Its mission is to make finding rewarding jobs easier and to be a leading firm in Southeast Asia by leveraging human elements and technology.

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