Public Safety Emergency Mgment Specialist

Work Location Type: Hybrid
Req Number 331360
About Grainger
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.
Compensation
The anticipated base pay compensation range for this position is $88,000.00 - $146,600.00. This role is eligible for an incentive target of up to 10 % or $ , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.
Rewards and Benefits
With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
Grainger Benefits
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Position Details
The Public Safety Emergency Mgment Specialist is accountable for driving the success, growth, and operational effectiveness of assigned channel business partners. You will serve as the day-to-day owner for channel partner performance, acting as a strategic advisor and execution leader to ensure mutual growth, operational alignment, and long-term partnership value. You will focus on building channel relationships, identifying workstreams for revenue generation and value delivery, facilitating resource management to ensure exceptional and timely execution of initiatives, building and launching value added programs and advising channel resellers on change-management strategies to achieve goals. Primary customers are corrections, law enforcement, fire protection and emergency management.
You Will

• Serve as the primary liaison between the SCBM, assigned channel resellers, Grainger internal teams, and end customers to align priorities, execution, and issue resolution.
• Serve as the primary point of accountability for reseller success across growth, retention, operational health, and escalations, ensuring performance outcomes that protect and expand revenue and margin.
• Lead joint growth plans and execution roadmaps with resellers across a portfolio of programs/initiatives, translating performance insights into prioritized actions and recommending adjustments to partner strategy and operating model when needed.
• Influence partner behavior and outcomes without direct authority, coordinating cross-functionally (Sales, Customer Solutions, Supply Chain, Sourcing, Operations, Finance) and with suppliers to drive consistent execution and results across multiple resellers and/or customer segments.
• Own channel resellers success after SOW signature including growth, retention, and issue resolution.
• Seeks to stay abreast of new developments/offerings on products and solutions to apply knowledge effectively in the business
• Prepares and presents structured meetings to ensure execution of critical areas of the business (OPS Review, Quarterly Program Management Meetings, Annual Executive Review, etc.)

You Have

• Bachelor's Degree or equivalent experience required
• 3+ years required
• Analyzes qualitative and quantitative information to identify issues, assess options, and align recommendations to business and financial considerations
• Evaluates issues with a long‑term perspective, assesses trade‑offs, and aligns actions to strategic objectives
• Builds and maintains working relationships with internal and external stakeholders; communicates clearly and collaborates cross‑functionally to advance work
• Influences outcomes by aligning stakeholders, setting expectations, and coordinating work without direct authority
• Prioritizes work and allocates time to meet customer commitments and service expectations
• Identifies and resolves conflicts between post‑contract collaboration program intent and business line or regional priorities through facilitation and stakeholder alignment
• Travel expected (estimated 50%-75% travel)
• Individual will support customers in IL, IN, KY, MI, and OH and can live in any of those states ideally near a major airport.

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We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.