Expect frequent engagement with end users at all organizational levels-business, analysts, data scientists, and technology teams. Your adept organizational and interpersonal skills will ensure seamless communication, keeping consumers informed about timelines, addressing any issues, and ensuring timely delivery.
What You'll Do
Job Duties
- Lead an operational engineering team to onboard new data offerings onto the Data Marketplace and market the new offerings through our portal.
- Help craft descriptions for new data sets with suppliers and maintain our data catalog to improve the consumer search experience.
- Coordinate with suppliers to sunset discontinued data offerings or migrate consumers to new ones when available.
- Coordinate with data suppliers to set delivery expectations and identify potential risks.
- Own, prioritize, and maintain a working backlog for an operational engineering delivery team.
- Accept and review completed stories with a focus on quality.
- Provide input and conceive ideas for enhancing product performance and shaping product roadmaps.
- Serve as the "voice of the customer" to the delivery team by representing and reinforcing the customer's perspective throughout the ingestion process.
- Act as the subject-matter expert for the Data Marketplace to external stakeholders and customers.
- Communicate new ingestions through release notes and speak to exciting new data offerings to stakeholders and leadership.
- Communicate status, risks, and requirements to leadership and partner groups.
- Develop and maintain effective working relationships with consumers and suppliers of data for the Data Marketplace across Cox Automotive.
- Settle disputes between parties effectively and for the best of Cox Automotive; be autonomous and make decisions without oversight when appropriate.
- Communicate Data Marketplace outages with broad impact to consumers and internal stakeholders, providing timely, transparent updates on risks, status, and expected resolution timelines.
- Maintain documented operational processes and standards, ensuring consistency for both our engineering teams, suppliers, and consumers.
Who You Are
Minimum Qualifications
- BA/BS degree in a relevant area such as Computer Science, Industrial Engineering, or Business Analytics, and 2+ years of experience; OR equivalent combination of education and experience (MS/MA and up to 2 yrs experience) OR 6 years of experience
- Experience organizing work and onboarding clients onto a technical product.
- Experience with managing expectations and communicating delivery timelines
- Experience organizing and executing multiple projects at a time.
- Experience working with highly technical teams working on cloud data engineering or within the domain of data or analytics platforms to onboard new clients.
- Experience completing self-directed work, operating effectively in a fast-paced, high-energy environment.
- Ability to handle multiple issues concurrently and effectively navigate high-pressure situations.
- 10%+ time travel requirement.
Preferred Qualifications
- Automotive experience is a plus.
- Preferred experience working in an agile environment.
- Experience with managing an operational intake queue or backlog of customer requests for data or platform services
- Experience with partnering with engineering teams to deliver data through predefined methodologies and pipelines
- Experience with participating in incident response or "war room" style communications when data services are disrupted
- Passionate about solving data management problems.
What's In It For You
Here's a sneak peek of the benefits at your disposal as a Cox employee:
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare, with multiple options for individuals and families.
- Generous 401(k) retirement plans with up to 8% company match.
- Mental health support, including counseling and access to virtual wellness resources such as CALM.
- Access to Care.com, with up to 10 days of subsidized care for children, seniors and pets.
Check out all our benefits.
USD 89,400.00 - 134,000.00 per year
Compensation:
Compensation includes a base salary of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
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What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
