At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.
Principal Instructional Designer (Tech Content Strategist) – Infra & Ops
Job Overview
Are you a certified Infrastructure/DevOps professional with a creative flair and a passion for content design? Join us to create impactful, learner-centered content that blends real-world expertise with engaging storytelling.
As a Principal Instructional Designer - Infrastructure, you will lead the end-to-end development of engaging, instructionally sound learning experiences in Infrastructure, DevOps, Networking, System Administration, Server Technologies, and containerization technologies, including Docker. Acting as a subject matter expert (SME), you'll translate complex technical frameworks and concepts into clear, outcome-focused content across digital formats. This role demands strong instructional design expertise, a deep understanding of learner needs, and the ability to creatively script and plan high-impact learning assets—from video courses to hands-on labs and assessments.
Job Responsibilities
- Own the content development lifecycle—plan, research, script, storyboard review, strategic video review, and iterate—for Infrastructure, DevOps, containerization, networking, system administration, server technologies, and orchestration technologies.
- Design creative and effective learning experiences grounded in instructional design principles, addressing diverse learner personas and real-world infrastructure automation
- Author and script engaging digital content, including on-demand videos, interactive labs, walkthroughs/lessons, assessments, and job aids.
- Collaborate with visual designers, editors, and technical experts to bring content to life in a compelling and accessible format.
- Align content with industry certification frameworks (e.g., Docker Certified Associate, Kubernetes Administrator, DevOps Engineer) and learner performance outcomes
- Apply learner-centered design by identifying learning gaps and tailoring content that improves retention, engagement, and job readiness.
- Utilize Generative AI tools to accelerate and enhance content ideation, scripting, and personalization.
- Ensure instructional consistency, voice, and quality across all course deliverables and formats.
- Optionally support bootcamps (virtual training delivery) and mentor junior content developers
Skills Required
- Minimum 8+ years of hands-on experience in Infrastructure/DevOps technologies, including practical exposure to content planning and development.
- Demonstrated experience in instructional design, especially in developing digital learning products from concept to delivery.
- Excellent scripting, writing, and communication skills; able to distil complex infrastructure, networking, system administration, and containerization concepts into concise, engaging narratives.
- Strong creativity and storytelling ability with an understanding of how to structure content for different learning styles.
- Experience working with infrastructure automation tools such as Docker, Kubernetes, Jenkins, Ansible, Terraform, network management systems, server administration tools, and similar CI/CD pipelines.
- Relevant certifications in Infrastructure/DevOps (e.g., Docker Certified Associate, CKA, AWS DevOps Engineer, Azure DevOps Engineer, CCNA, CCNP, CompTIA Network+, Server+, Linux+).
Preferred/Additional Skills:
- Familiarity with Generative AI tools like ChatGPT, Claude, or similar for content creation and enhancement.
- Training delivery experience (live/ virtual/ hybrid formats) in infrastructure technologies.
- Understanding of instructional design models such as ADDIE, SAM, or Bloom’s Taxonomy.
- Experience in analyzing learner feedback and improving content based on performance and engagement data.
- Leadership experience in directing cross-functional teams for comprehensive infra & ops learning programs.
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
What the Team is Saying
Skillsoft Compensation & Benefits Highlights
How does Skillsoft ensure its pay and bonus plans are competitive?
Skillsoft’s compensation is supported by employee feedback around market-rate pay, bonus opportunities, benefits and total rewards. The company pairs compensation with flexibility, learning access and career development programs that employees describe as part of the overall value of working there.
- Market-aligned pay and bonus opportunities: Employees describe Skillsoft’s compensation as competitive, especially in roles with bonus potential. Employees surveyed on external review sites cite “salary plus bonus potential” as market rate, quarterly bonus access in sales and a strong compensation plan. A marketing employee cited “great pay,” while a solution design architect described Skillsoft as offering a “very competitive benefits and total compensation package.” (Comparably; Glassdoor)
- Performance-based rewards: Skillsoft employees point to bonus opportunities as part of the company’s rewards approach. A software engineer said their bonus was “excellent,” while sales employees cite quarterly bonus access as part of their compensation package.
- Benefits as part of total rewards: Skillsoft’s total rewards are also supported by employee comments about health benefits, insurance benefits, flexible time off, remote work and work-life balance. Employees surveyed on external review sites cite health benefits and insurance benefits as strengths, while other employees highlight great benefits, remote-first work and flexibility as part of the employee experience. (Comparably; Glassdoor)
- Growth and learning as added value: Skillsoft’s rewards approach is connected to its employee growth culture. The company provides employees with access to Percipio, Aspire Journeys, role-based pathways, instructor-led training, coaching and CAISY® simulations. Employees describe Skillsoft as a place with “continuous learning opportunities across the tech stack” and “no better place to learn and grow.”
● External signals:
○ Compensation and bonus: Employees on external review sites cite market-rate salary plus bonus potential, quarterly bonus access in sales, a strong compensation plan, “great pay” and an “excellent” bonus as compensation strengths. (Comparably; Glassdoor)
○ Total rewards: Employees on external review sites describe Skillsoft as offering “great benefits,” a “very competitive benefits and total compensation package” and benefits that support work-life balance, flexibility and employee growth. (Glassdoor)
○ Health and insurance: Employees on external review sites cite health benefits, insurance benefits and good health plans as strengths of Skillsoft’s employee experience. Mental health benefits are also listed among Skillsoft’s employee benefits. (Comparably)
○ Flexibility as a reward: Employees on external review sites connect rewards not only to pay, but also to remote work, flexible hours, flexible time off, independence and management that avoids micromanaging. (Glassdoor; Comparably)
Bottom line: Skillsoft supports competitive pay through market-rate compensation, bonus opportunities and a broader total rewards experience that includes benefits, flexibility and career development.
Skillsoft Insights
What We Do
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com.
Why Work With Us
We help the world's biggest companies build better workforces — and we invest just as much in our own people. Learning new skills is a core part of your job here. We're fully remote, spread across the globe, and united by a shared belief that learning changes careers.
Gallery
Skillsoft Offices
Remote Workspace
Employees work remotely.
