Skillsoft Leadership & Management

Skillsoft managers appear to support employees through clear goals, coaching, flexibility, collaboration and access to learning resources. Employees describe leadership as most effective when it helps teams understand priorities, grow skills and connect their work to customer outcomes.

• Goals and strategic direction: Skillsoft uses an OKR operational model and team-based strategic planning to help define goals and priorities. Employees also describe regular leadership communication, including CEO town halls, CTO meetings with technology and development teams, and updates that keep employees connected to customer needs and business direction.
• Coaching and development support: Skillsoft’s talent enablement approach includes internal learning, onboarding, mentorship programs, performance reviews and coaching. A vice president of talent enablement and culture described the goal as helping employees answer, “Here’s where I am and here’s where I want to be. What are the tools?” Employees also have access to role-based pathways, instructor-led training and CAISY® simulations, which is Skillsoft’s AI-powered conversational simulator and coach designed to help professionals practice challenging work-related discussions.
• Manager accessibility and feedback: Employees describe managers as accessible and supportive. A software engineer said management holds regular one-on-ones, while a sales development representative said managers provide resources, work closely with employees to help them meet goals, avoid micromanaging and respect employees’ time.
• Supportive leadership culture: Employees on external review sites describe Skillsoft leadership as supportive and consistent. A business development employee said she feels “fully supported by my team and leaders,” while an application specialist described the company as empowering, autonomous and flexible. (Comparably; Glassdoor)

● External signals:

• Manager support: Employees on external review sites highlight manager support, regular one-on-ones, resources to succeed, respectful communication and low-micromanagement leadership practices. (Glassdoor; Comparably)
• Strategic communication: Employees on external review sites cite frequent town halls, technology leadership meetings and updates on customer needs as practices that help them stay aligned to company direction. (Glassdoor)
• Growth-focused leadership: Skillsoft has been recognized as WorkLife Awards’ “Most Dedicated to Employee Growth,” reflecting its use of blended learning, role-based pathways and AI-powered simulations to support employee development. 

Bottom line: Skillsoft managers support employees by connecting work to goals, providing learning and coaching resources, communicating strategic direction and giving teams the autonomy and support to do meaningful customer-focused work.