Principal Engineer – Generative AI & LLM Platforms

Posted 26 Days Ago
Be an Early Applicant
San Juan, PRI
In-Office
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Consulting
The Role
Leads technical strategy and multi-year roadmaps for production-grade generative AI and LLM platforms. Designs scalable, low-latency, multi-tenant distributed systems; develops RAG, agentic, evaluation, safety, and inference capabilities; and applies prompt engineering, fine-tuning, and model customization. Oversees observability, reliability, security, privacy, capacity, and cost management. Provides technical leadership, mentorship, cross-team influence, rapid prototyping, and architecture guidance across product areas.
Summary Generated by Built In
Principal Engineer – Generative AI & LLM Platforms

  

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Job Family Definition:

Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design.

Management Level Definition:

Contributions have visible technical impact on a product or major subcomponent.  Applies in-depth professional knowledge and innovative ideas to solve complex problems. Visible contributions improve time-to-market, achieve cost reductions, or satisfy current and future unmet customer needs. Recognized internal authority on key technology area applying innovative principles and ideas. Provides technical leadership for significant project/program work. Leads or participates in cross-functional initiatives and contributes to mentorship and knowledge sharing across the organization.

Responsibilities:

  • Technical strategy and multi-year product road mapping

  • Emerging-technology evaluation and customer-focused innovation

  • Production-grade LLM and agentic solution architecture

  • Prompt engineering, fine-tuning, and model customization

  • LLM evaluation, guardrails, privacy, bias, and safety

  • Scalable, low-latency, multi-tenant distributed systems design

  • Observability, SLOs, incident response, capacity, and cost management

  • Technical leadership, mentoring, and cross-team influence

  • Agile delivery, rapid prototyping, and product ionization

Education and Experience Required:

  • Advanced degree in Computer Science, Machine Learning, Artificial Intelligence, or a related discipline

  • 15+ years of relevant industry experience

Knowledge and Skills:

  • Proven technical leadership at Staff, Principal, Architect, or equivalent level, with influence across multiple teams or product areas and experience in delivering significant ownership of architecture for large-scale production systems.

  • Strong hands-on proficiency in Python and Golang; solid understanding of APIs, asynchronous processing, testing, and software design principles.

  • Deep understanding of transformer-based LLMs, tokenization, embeddings, context management, prompt engineering, inference behavior, and common model failure modes.

  • Experience building and operating production grade Generative AI systems, including RAG, agents or tool-calling workflows, evaluation pipelines, and safety mechanisms.

  • Practical experience customizing models through fine-tuning or parameter-efficient techniques and measuring quality against representative datasets.

  • Hands on experience with AWS and cloud-native architecture, including compute, storage, identity and access management, monitoring, and deployment automation;

  • strong networking domain knowledge covering routing & switching protocols,  VPC design, private connectivity, network security, hybrid cloud connectivity, and troubleshooting of distributed application traffic flows.

  • Expertise in distributed systems and systems design, including scalability, reliability, security, performance, data architecture, and cost optimization.

  • Demonstrated mentoring and coaching skills, with a track record of growing engineers, building technical communities, facilitating constructive design discussions, and leading through influence in ambiguous environments.

  • Strong innovation mindset, intellectual curiosity, and ability to translate emerging technologies into practical solutions through rapid experimentation, evidence-based decisions, and thoughtful risk management.

  • Demonstrated ability to work in agile delivery models, rapidly build and present functional proofs of concept, and use early technical validation to guide priorities, architecture decisions, and incremental delivery.

  • Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent practical experience

  • Cloud, Platform, and Network Architecture:

  • AWS cloud, Kubernetes, infrastructure as code, and CI/CD

  • Amazon Bedrock and AWS AI/ML services

  • Amazon EMR, Apache Spark, and Apache Flink

  • Amazon Aurora PostgreSQL, pgvector, Amazon EKS, and Amazon S3

  • Secure network architecture and hybrid/multi-region connectivity

  • AI/ML Frameworks and Orchestration:

  • Hugging Face Transformers and PyTorch

  • LangChain, LangGraph, and LlamaIndex

  • MLOps and LLMOps:

  • Experiment tracking, model registries, and version management

  • Automated model evaluation and controlled releases

  • AI Platform Architecture and Inference:

  • Multi-model platforms, AI gateways, and model routing

  • Semantic caching and batch/streaming inference

  • Security, and Compliance:

  • Privacy-preserving AI and adversarial testing

  • AI red teaming, content safety, and explainability

  • AI regulatory compliance

  • Thought Leadership:

  • Patents, publications, open-source contributions, and technical thought leadership

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#puertorico#networking

Job:

Engineering

Job Level:

TCP_05

    

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Skills Required

  • Advanced degree in Computer Science, Machine Learning, Artificial Intelligence, or a related discipline
  • 15+ years of relevant industry experience
  • Staff, Principal, Architect, or equivalent technical leadership experience
  • Experience owning architecture for large-scale production systems
  • Hands-on proficiency in Python and Golang
  • Understanding of APIs, asynchronous processing, testing, and software design principles
  • Deep understanding of transformer-based LLMs, tokenization, embeddings, context management, prompt engineering, inference behavior, and model failure modes
  • Experience building and operating production-grade generative AI systems, including RAG, agents or tool-calling workflows, evaluation pipelines, and safety mechanisms
  • Experience customizing models through fine-tuning or parameter-efficient techniques
  • Experience measuring model quality against representative datasets
  • Hands-on experience with AWS and cloud-native architecture
  • Networking expertise including routing and switching protocols, VPC design, private connectivity, network security, hybrid cloud connectivity, and distributed application traffic troubleshooting
  • Expertise in distributed systems and systems design, including scalability, reliability, security, performance, data architecture, and cost optimization
  • Demonstrated mentoring and coaching experience
  • Ability to lead through influence in ambiguous environments
  • Experience with agile delivery models and rapid functional proof-of-concept development
  • Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent practical experience
  • Experience with AWS, Kubernetes, infrastructure as code, and CI/CD
  • Experience with Amazon Bedrock and AWS AI/ML services
  • Experience with Amazon EMR, Apache Spark, and Apache Flink
  • Experience with Amazon Aurora PostgreSQL, pgvector, Amazon EKS, and Amazon S3
  • Experience with Hugging Face Transformers and PyTorch
  • Experience with LangChain, LangGraph, and LlamaIndex
  • Experience with experiment tracking, model registries, version management, automated model evaluation, and controlled releases
  • Experience with multi-model platforms, AI gateways, model routing, semantic caching, and batch or streaming inference
  • Knowledge of privacy-preserving AI, adversarial testing, AI red teaming, content safety, explainability, and AI regulatory compliance
  • Patents, publications, open-source contributions, or technical thought leadership

Hewlett Packard Enterprise Compensation & Benefits Highlights

  • Parental & Family Support Parental leave is frequently highlighted as a standout, with extended fully paid time off and transition support for new parents. Additional offerings like backup childcare and family-care programs strengthen the family-friendly profile.
  • Retirement Support Retirement programs, including employer-supported 401(k) matching, are consistently cited as solid components of the package. Feedback suggests these offerings contribute meaningful long-term financial support.
  • Wellbeing & Lifestyle Benefits Work-life and wellness features such as Wellness Fridays, flexible/hybrid work, and volunteer time off are commonly emphasized. Feedback suggests these elements enhance balance and day-to-day experience.

Hewlett Packard Enterprise Insights

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The Company
HQ: Houston, TX
85,422 Employees
Year Founded: 2015

What We Do

In 1939, Bill Hewlett and Dave Packard, college friends turned business partners, started the original Silicon Valley startup in the space of a rented Palo Alto garage. Starting with audio oscillators, the friends built the foundation for a company that would grow to become a global leader in enterprise technology. More than 75 years later, our success is exemplified through our employees’ drive to advance ideas that bring meaningful innovations to life for our customers and partners around the globe. We are guided by our mission to help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives. We simplify Hybrid IT, power the Intelligent Edge and provide the expertise to make it all happen.

Hewlett Packard Enterprise Offices

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Learn more

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