Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.
We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
About the Role
At Riskified, we succeed when our merchants succeed. As a Presales Solutions Architect for Latin America, you'll be the technical lead in our sales process, partnering with Account Executives and Account Managers to win new merchants and expand existing ones. Before a contract is signed, you'll scope how Riskified fits into each prospect's checkout, payments, and order-management stack, and you'll project-manage the technical side of the deal, keeping the prospect's teams and ours aligned through discovery, evaluation, proofs of concept, and pilots. You'll also lead product positioning, demos, ROI analyses, and RFP responses for the region. Because the integration plan is built and agreed during the sale, merchants know exactly what to expect, and our Implementation team starts every project from a solid plan.
Integration scoping and deal project management
- Lead technical discovery with prospects to map their checkout, payments, order-management, and fulfillment flows, and scope how Riskified's products fit into them before contract signature.
- Build integration plans as part of the sales process, covering solution design, data and API requirements, effort estimates, timelines, and owners, so scope and expectations are agreed before the deal closes.
- Act as the project manager for the technical side of each opportunity, both internally and with the prospect: run technical workstreams and evaluation plans, track milestones and dependencies, and keep stakeholders aligned through to signature.
- Coordinate with Product, Engineering, Data Science, and Security during the sales cycle to answer technical requirements, close gaps, and remove blockers to a technical win.
- Design and run proofs of concept and pilots, including success criteria, data validation, and results readouts.
- Hand off signed deals to Implementation and Customer Success with a complete scope, integration plan, and documented commitments, staying involved as an advisor through kickoff.
- Build repeatable presales scoping templates, evaluation plans, and documentation for the region, including Spanish and Portuguese materials.
Positioning, demos, and deal support
- Partner with Account Executives from first meeting through technical win and signature on new-logo and expansion opportunities.
- Position Riskified's product portfolio against each prospect's fraud, chargeback, and approval-rate challenges, and against competing solutions.
- Deliver tailored product demonstrations to audiences ranging from fraud analysts and engineers to payments and ecommerce leadership.
- Build ROI and business-case analyses from prospect data that support pricing conversations and executive buy-in.
- Own the technical sections of RFPs and security and privacy questionnaires for LATAM opportunities.
- Represent LATAM market realities back to Product and Engineering, including local payment methods such as Pix, boleto, and OXXO, installment payments, and regional data-protection requirements.
- 4+ years of experience in a presales role such as Solutions Architecture, Solutions Engineering, or Sales Engineering, ideally in ecommerce, payments, or fraud prevention.
- Proven experience scoping technical integrations during the sales cycle and managing complex, multi-stakeholder evaluations; a background in implementation or technical project management is a strong plus.
- Strong grasp of APIs, webhooks, data flows, and common ecommerce and payments architecture, with the ability to speak credibly to both technical and business stakeholders.
- A track record of winning deals through demos, RFPs, proofs of concept, and business cases or ROI modeling; comfort working with data in SQL or spreadsheets is a plus.
- Working knowledge of the LATAM payments landscape, including local payment methods, installments, cross-border commerce, and regional data-protection rules such as Brazil's LGPD.
- Highly organized and proactive: you set clear expectations, follow through, and escalate early when something puts a deal or a timeline at risk.
- Excellent presentation and written communication skills, with experience running conversations at varying levels of seniority.
- Fluency in English required; professional proficiency in Spanish and Portuguese strongly preferred.
- Based in LATAM, with willingness to travel occasionally for merchant and internal meetings.
Compensation for this role will vary by location and experience and will be shared by your recruiter during the hiring process. All full-time regular employees are eligible for stock-based awards and Riskified's full benefits package.
In the News
Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut
Fortune Magazine: Riskified named Best Workplaces in New York for 2022
The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer
Globes: Riskified is among Israel’s fastest growing companies
TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site
CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines
Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
Skills Required
- 4+ years of experience in presales, solutions architecture, solutions engineering, or sales engineering
- Experience scoping technical integrations during the sales cycle and managing complex, multi-stakeholder evaluations
- Strong understanding of APIs, webhooks, data flows, and ecommerce and payments architecture
- Track record of winning deals through demonstrations, RFPs, proofs of concept, business cases, or ROI modeling
- Working knowledge of the LATAM payments landscape, including local payment methods, installments, cross-border commerce, and regional data-protection rules
- Highly organized and proactive, with strong follow-through and escalation skills
- Excellent presentation and written communication skills
- Fluency in English
- Based in Latin America and willing to travel occasionally for merchant and internal meetings
- Experience in ecommerce, payments, or fraud prevention
- Background in implementation or technical project management
- Comfort working with data in SQL or spreadsheets
- Professional proficiency in Spanish and Portuguese
What the Team is Saying
Riskified Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is described as robust, including medical, dental, and vision from the first day, plus mental-health resources such as covered therapy sessions and access to a personal care navigator. Feedback suggests these offerings stand out relative to other aspects of the package.
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Retirement Support — Retirement benefits are positioned strongly, with a 401(k) that includes employer matching and immediate vesting. This structure is presented as a meaningful pillar of financial security in the package.
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Leave & Time Off Breadth — Paid time off is depicted as generous, with a defined PTO bank, rollover options, and periodic company-wide recharge weekends. Feedback suggests time away from work is a relative strength.
Riskified Insights
What We Do
Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more. We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
Why Work With Us
Riskified empowers businesses to realize the full potential of eCommerce by making it safe, accessible, and frictionless. Our members are proud to work on products that provide innovative solutions to real-world problems. It’s an exciting and collaborative environment, and the company invests just as much in its employees as it does in its clients.
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Riskified Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy allows employees to work both at home and in our office to provide flexibility and enhance collaboration amongst teams. Our NYC team works in a hybrid work model of 3 days in office and 2 days remote.
