The Crown Is Yours
As a Player Development Executive, you'll play a key role in growing and strengthening relationships with our VIP player base. You'll drive net revenue through proactive sales strategies while delivering a high-touch experience that builds engagement and long-term loyalty. Working across teams, you'll use customer insights and performance data to identify opportunities and deliver the signature VIP experience our players expect.
What you'll do as a Player Development Executive
- Develop and strengthen relationships with premier players by delivering personalized service that builds engagement and loyalty.
- Drive key VIP sales metrics that contribute to customer engagement, market share, and net revenue growth.
- Use customer and performance data to identify trends, uncover opportunities, and maximize player performance.
- Proactively identify customer needs and recommend solutions that enhance the VIP experience.
- Follow all VIP policies and guidelines, including responsible gaming requirements.
- Manage customer escalations in partnership with internal teams, driving timely and effective resolutions.
What you'll bring
- A Bachelor's Degree in a related field or at least 5 years of experience in the gaming, hospitality, sales, or marketing industry.
- A passion for delivering outstanding player experiences, solving problems, and contributing to a positive team environment.
- Demonstrated success identifying and implementing strategies that improve operational efficiency.
- Knowledge of strategies that increase revenue while effectively managing expenses.
- Strong relationship-building skills and a customer-focused approach to identifying needs and delivering solutions.
- The ability to obtain and maintain required state gaming licenses.
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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 88,400.00 USD - 110,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- Bachelor's degree in a related field or at least 5 years of experience in gaming, hospitality, sales, or marketing
- Passion for delivering outstanding player experiences, solving problems, and contributing to a positive team environment
- Demonstrated success identifying and implementing strategies that improve operational efficiency
- Knowledge of strategies that increase revenue while effectively managing expenses
- Strong relationship-building skills and a customer-focused approach to identifying needs and delivering solutions
- Ability to obtain and maintain required state gaming licenses
What the Team is Saying
DraftKings Compensation & Benefits Highlights
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Parental & Family Support — Policies include 14 weeks of 100% paid parental leave for all global team members, lactation support, and family‑planning benefits spanning adoption, surrogacy, and fertility. Childcare assistance and fertility support partnerships are also highlighted.
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Healthcare Strength — Multiple medical plan options with day‑one eligibility are emphasized, alongside mental‑health resources such as Lyra counseling/EAP, Calm access, and virtual wellness programming. Dental and vision coverage are included as core benefits.
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Retirement Support — A U.S. 401(k) with employer match and financial‑wellness tools like Origin are cited as part of long‑term savings support. Equity and an employee stock purchase plan are also commonly listed to bolster financial security.
DraftKings Insights
What We Do
It's simple, at DraftKings, we believe life is more fun when you're in on the action. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best, most trusted, and most customer-centric destination for our players. We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Why Work With Us
Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers. Ready to own what’s next?
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our flexible hybrid policy empowers team members to work where they’re most productive—whether at home or in our collaborative offices. We trust our teams to choose what works best for them to thrive and innovate.
