Jobs at DraftKings

Build and manage relationships with high-value players through communications, local events, promotions, and issue escalation. Drive revenue, loyalty, and brand advocacy by understanding player needs, market trends, and new gaming offerings. Compile player feedback, follow VIP and responsible gaming policies, and obtain required gaming licenses. The role requires customer-facing experience, analytical decision-making, travel, and availability for nights and weekends.

Develops and optimizes digital media campaigns across paid social, programmatic, and paid search channels for customer acquisition and retention. The role includes media strategy, A/B testing, performance analysis, creative workflow management, agency coordination, and cross-functional campaign execution. The Senior Associate translates marketing data into optimization recommendations and supports growth goals while managing multiple priorities and deadlines.

Leads the architecture and evolution of DraftKings’ machine learning platform, including real-time data pipelines, lakehouse governance, distributed data systems, and scalable ML serving infrastructure. Establishes engineering standards, drives complex initiatives, oversees reliability and cloud cost optimization, and partners across engineering and data teams. The role also mentors engineers, advances automation, supports incident response, and applies AI-assisted development practices.

Build and own scalable backend systems and APIs supporting real-time sports betting experiences for millions of customers. Responsibilities include delivering production-ready code, managing the full software development lifecycle, optimizing high-volume services, resolving production issues, improving reliability, collaborating cross-functionally, and mentoring engineers.

Optimize creative production workflows and marketing technology platforms from intake through delivery. Build templates, automations, AI prompts, documentation, metadata standards, and quality controls. Identify bottlenecks, test new technologies, and improve collaboration across creative, marketing, analytics, legal, and technical teams. Apply AI and automation responsibly to reduce manual effort, increase consistency, and support scalable marketing operations.

Leads enterprise procurement strategy, strategic sourcing, category management, supplier governance, negotiations, and procurement transformation. Manages and develops the procurement team, partners with executives, mitigates supplier and commercial risk, and uses financial analysis, market intelligence, AI, automation, and procurement technologies to improve business value and performance.

Develop and operate scalable backend services for DraftKings Exchange, supporting high-volume, low-latency transaction processing and real-time market activity. Responsibilities include designing distributed systems, evolving platform architecture, optimizing performance, improving reliability and observability, resolving production issues, and establishing engineering best practices through code reviews and mentorship. The role collaborates with Product, Data, Trading Operations, and Engineering teams to build a seamless financial exchange experience.

Build and manage relationships with VIP players to drive revenue, loyalty, and brand advocacy. Responsibilities include personalized communications, local events, escalation handling, promoting games and offers, collecting player feedback, monitoring market trends, and following responsible gaming policies. The role requires customer-facing or sales experience, analytical decision-making, travel, nights and weekends, and obtaining required state gaming licenses.

Leads knowledge management strategy and a team of knowledge writers. Oversees content standards, information architecture, governance, quality, lifecycle management, analytics, and cross-channel knowledge experiences for customers and employees. Partners cross-functionally to translate complex processes into accessible content, manages projects, and advances AI-powered search, automation, and scalable content practices.

Engage high-potential and prospective VIP players across communication channels, build relationships, evaluate VIP program eligibility, and optimize player engagement and onboarding strategies. The role supports acquisition efforts for new state launches, gathers customer feedback, and requires adaptability, travel, nights, weekends, and state gaming licensure.

Manage prediction-market operations, including market creation, configuration, launches, settlement, member support, surveillance, KPI reporting, and liquidity coordination. Monitor activity for anomalies and escalate potential trade-practice violations. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to support compliant, reliable market operations and new feature launches. Shift coverage may be required for real-time surveillance.

Develop and architect scalable iOS applications serving millions of users. Collaborate with Product, Design, and Engineering to deliver features, promote clean architecture and iOS best practices, monitor performance and crash analytics, and guide technical excellence. Requires strong Swift, SwiftUI, MVVM, API integration, persistence, testing, and code quality expertise.

Supports sportsbook, predictions, and iGaming promotions by resolving second-line customer issues, validating site content, promotions, odds, and betting events, and coordinating with Customer Experience, Trading, Operations, and Marketing. Runs quality assurance, escalation, and competitor-tracking processes while optimizing internal marketing and bonus tools. Requires shift flexibility, including evenings and weekends, and may require state gaming licensure.

Analyze large datasets using SQL and Snowflake to identify trends, measure sportsbook operational performance, and uncover improvement opportunities. Build dashboards, reporting solutions, analytical frameworks, and performance metrics. Investigate operational issues, identify root causes, manage risk, and present actionable recommendations. Collaborate with Analytics and Trading Operations teams to define data requirements, improve data accessibility, and support data-driven decisions.

Build and maintain high-quality iOS applications using Swift and SwiftUI. Collaborate with product, design, analytics, and engineering teams to deliver features from concept through release. Integrate APIs, manage data, optimize performance, participate in testing and code reviews, troubleshoot issues, and improve reliability. The role also involves adopting AI-assisted development tools and learning modern mobile development, CI/CD, automated testing, and release practices.

Manage full-cycle recruiting searches from intake through hire, including sourcing, talent pipeline development, candidate engagement, stakeholder communication, recruiting data maintenance, and market research. Partner with hiring leaders and People Teams to understand hiring needs, share talent insights, improve recruiting workflows, and deliver strong candidate experiences. Use recruiting technology, AI-enabled tools, and applicant tracking systems to support efficient hiring.

Leads the Workday platform and service delivery function, managing consulting partners, budgets, capacity, priorities, technical requirements, configurations, and issue resolution across HCM, Recruiting, Payroll, Time and Attendance, and Scheduler. Partners with People teams and stakeholders, leads Workday training and access programs, tracks performance metrics, and supports compliance, audit evidence, and Sarbanes-Oxley controls.

Lead Workday as the enterprise HR platform: own strategy, governance, security, and continuous improvement. Manage and evolve a Workday team, prioritize intake and roadmap, implement automation and AI-driven self-service, partner cross-functionally, and step into complex configuration when needed to deliver scalable, compliant solutions.

Lead full-cycle recruiting searches from intake through hire, partnering with hiring leaders to develop talent strategies, source and engage candidates, and build future pipelines. Use talent intelligence, competitor research, recruiting data, AI, and emerging technology to improve hiring outcomes and experiences. Advise stakeholders, maintain accurate recruiting data, manage candidate relationships, and continuously improve sourcing and hiring processes.

Own end-to-end CRM campaign execution across email, push, and in-app channels, including setup, quality assurance, launch, regulatory compliance, and performance-informed improvements. Build complex customer communications according to marketing and brand standards, collaborate cross-functionally, manage multiple priorities, and identify workflow improvements using AI-powered tools. Review campaign quality, provide guidance to junior teammates, and ensure timely delivery.