Parts & Service Sales Representative

Posted Yesterday
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Jenison, MI, USA
Hybrid
61K-92K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Building a better future for this generation and the next.
The Role
Generate and close parts and service sales within an assigned area, achieve sales goals, develop customer relationships, recommend repair solutions, prepare quotes with operations teams, maintain CRM records, identify opportunities, and communicate regularly with customers and trailer sales representatives.
Summary Generated by Built In
*** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130 ***
**** EOE, including disability/vets ****
Cox Fleet keeps your fleet moving!
Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.
Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
Cox Fleet is currently hiring a Parts & Sales Representative. As a Parts & Sales Representative, you will be responsible for taking on all sales responsibilities from generating leads to closing sales. Meet or exceed sales goals for your Area of Responsibility (AOR), and exceeding customer expectations.
Duties & Responsibilities:
  • Portray a welcoming and positive image
  • Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction
  • Work with customers to determine their needs and then recommend the right product and / or repair to solve the customer's problem
  • Develop and cultivate strong buying relationships with customers
  • Utilize available training resources to stay up to date on product features
  • Work closely with Parts and Service Operations Supervisors when putting quotes together for customers
  • Maintain regular cadence of communication with Trailer Sales Representative who covers the same AOR
  • Maintain and update CRM system with customer visit schedule, and opportunity status
  • Utilize Sales Comparison Report to identify sales opportunities
  • Meet or exceed established Parts & Service Sales Goals
  • Other duties when requested by Parts & Service Sales Director

Requirements
  • High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
  • Strong verbal and written communication skills
  • Bachelor's Degree in Marketing or Sales preferred
  • Previous experience in the following areas: sales, negotiations, marketing, and problem resolution.
  • Proven track record in achieving sales quotas
  • Ability to manage multiple priorities to successful completion with minimal supervision.
  • Experience with Microsoft Applications and Karmak Fusion software a plus

USD 61,100.00 - 91,700.00 per year
Compensation:
Compensation includes a base salary in the range of $61,100.00 - $91,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

Skills Required

  • High school diploma or GED and 5 years of experience in a related field
  • Alternative qualification: bachelor's degree in a related discipline and 3 years of related experience
  • Alternative qualification: master's degree and 1 year of related experience
  • Alternative qualification: Ph.D. and up to 1 year of related experience
  • Strong verbal and written communication skills
  • Previous experience in sales, negotiations, marketing, and problem resolution
  • Proven track record of achieving sales quotas
  • Ability to manage multiple priorities to successful completion with minimal supervision
  • Bachelor's degree in Marketing or Sales
  • Experience with Microsoft Applications and Karmak Fusion software

What the Team is Saying

Belinda
Tonya
Chris
John Chapman
Kib Yahyehyrab
Jenny Arias

Cox Enterprises Compensation & Benefits Highlights

  • Healthcare Strength Medical coverage is presented as robust, with multiple plan options, in‑network preventive care covered in full, and added programs for telehealth, mental health, and chronic conditions. Materials also highlight ongoing enhancements and vendor partnerships that broaden access and support.
  • Parental & Family Support Family-building benefits are emphasized, including paid parental leave, fertility support via specialized partners, adoption assistance, lactation resources, and childcare discounts. Feedback suggests these offerings help employees navigate key life stages with practical support.
  • Retirement Support Retirement programs feature a company‑matched 401(k) alongside financial coaching tools and student‑debt assistance. Feedback suggests the retirement match and savings resources are viewed as meaningful components of total compensation.

Cox Enterprises Insights

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The Company
HQ: Atlanta, Georgia
30,000 Employees
Year Founded: 1898

What We Do

Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!

Why Work With Us

Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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