Parts Inside Sales Representative I

Posted 2 Hours Ago
Be an Early Applicant
Hillsborough, NJ, USA
Hybrid
17-26 Hourly
Junior
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Building a better future for this generation and the next.
The Role
Handle inbound parts sales via phone, email, and walk-ins; manage full sales lifecycle; maintain customer relationships; recommend stocking and pricing solutions; coordinate with Service; keep showroom stocked and presentable; maintain product and CRM records; meet margin and team sales goals.
Summary Generated by Built In
The position plays a critical role in building strong customer relationships, ensuring margin expectations are met, supporting customer uptime through timely, accurate, and knowledgeable parts sales execution.
Duties & Responsibilities:
  • Generate parts sales through inbound customer interactions via phone, email, and walk-in traffic
  • Manage the full sales lifecycle from lead generation through order close
  • Build and maintain strong relationships with existing customers while identifying new sales opportunities
  • Recommend parts purchasing, stocking, and sales solutions aligned with customer needs
  • Ensure showroom and parts areas are properly stocked, priced, and presentable
  • Coordinate closely with Service department to support parts needs for service and repair work
  • Assist with product stocking, organization, freight handling and staging as needed
  • Participate in vendor and product training to maintain current product knowledge
  • Maintain working knowledge of product specifications, features, benefits, and applications
  • Ensure pricing and margin expectations align with corporate objectives while meeting customer requirements
  • Resolve customer questions, or issues, escalating when appropriate
  • Maintain accurate sales activity, customer records, and order details in CRM and internal systems
  • Participate in parts sales meetings and contribute to team sales goals
  • Support special projects and other duties as assigned

Requirements
  • High School Diploma/GED or up to 3 years' of relevant work experience. Could also have a different combination such as any level degree/certification beyond HS diploma/GED in a related discipline and up to 1 year experience; or 5 years' equivalent experience in lieu of a diploma/GED.
  • Minimum of 2 year of sales experience; transportation, fleet, or parts industry experience preferred
  • Strong interpersonal and communication skills to build relationships with customer and internal partners
  • Demonstrated ability to manage multiple priorities and meet deadlines with minimal supervision
  • Proven ability to balance customer satisfaction with margin and profitability expectations
  • Ability to work effectively in a collaborative, team-based environment
    • Experience in sales, negotiations, marketing, and problem resolution preferred

USD 17.40 - 26.15 per hour
Compensation:
Hourly pay rate is in the range of $17.40 - $26.15/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $0.01.
Benefits:
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

Skills Required

  • High School Diploma/GED or equivalent combination of education and experience
  • Minimum of 2 years of sales experience
  • Authorized to work in the United States for any employer without sponsorship
  • Strong interpersonal and communication skills
  • Demonstrated ability to manage multiple priorities and meet deadlines with minimal supervision
  • Proven ability to balance customer satisfaction with margin and profitability expectations
  • Ability to work effectively in a collaborative, team-based environment
  • Maintain accurate sales activity, customer records, and order details in CRM and internal systems
  • Transportation, fleet, or parts industry experience
  • Experience in sales, negotiations, marketing, and problem resolution

What the Team is Saying

Belinda
Tonya
Chris
John Chapman
Kib Yahyehyrab
Jenny Arias

Cox Enterprises Compensation & Benefits Highlights

  • Healthcare Strength Healthcare coverage is positioned as robust with multiple medical plan options (PPOs and an HSA‑eligible HDHP), in‑network preventive care at 100%, and expanded mental health and virtual care access. Specialized offerings such as fertility benefits, gender‑affirming care, and wellness programs (e.g., Calm, FitnessOnDemand, Hinge Health) further bolster breadth.
  • Retirement Support The 401(k) program features an enhanced employer contribution for most newer hires—dollar‑for‑dollar matching up to 6% and an automatic 2% contribution after 90 days, with legacy formulas for earlier hire dates. Financial tools and student‑debt support via Candidly deepen long‑term savings support.
  • Parental & Family Support Paid parental leave of eight weeks, adoption assistance (up to $5,000 per adoption), and resources like backup care and childcare discounts are highlighted. Family‑building and caregiving supports (e.g., fertility coverage, Milk Stork, Care.com access) are emphasized across materials.

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The Company
HQ: Atlanta, Georgia
50,000 Employees
Year Founded: 1898

What We Do

Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!

Why Work With Us

Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.

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