Partner Success Manager- Marketplace

Sorry, this job was removed at 08:22 a.m. (CST) on Tuesday, Apr 14, 2026
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Tel Aviv, ISR
Hybrid
Artificial Intelligence • Productivity • Sales • Software
Shaping the way the world works.
The Role
Description

At monday.com, we help teams get more work done. As a leading AI-powered work platform with over $1B in ARR and 250,000+ customers worldwide, we’re building products people love - and a partner ecosystem that extends our platform’s value even further.

Our Marketplace is powered by app developers. This role sits at the intersection of product, partners, and users — driving growth by enabling developers to build, launch, and scale impactful apps on monday.com.

This role is ideal for operators who combine customer understanding, technical fluency, and product thinking.

About The Role

We’re looking for a tech-savvy, product-oriented partner manager to own relationships with our strategic marketplace partners (app developers).

This is not a traditional partner success role — it requires someone who understands how products are built, how ecosystems grow, and how to turn user needs into scalable opportunities.

What you’ll do

Own and grow strategic partners

  • Act as the primary point of contact for key marketplace partners
  • Drive partner growth, adoption, and long-term success on the platform
  • Lead ongoing business reviews and define clear growth plans

Bridge product, partners, and users

  • Translate user needs, product gaps, and data into actionable opportunities for partners
  • Work closely with internal Product and R&D teams to represent partner and user needs
  • Help shape app roadmaps and identify high-impact use cases

Drive execution end-to-end

  • Lead cross-functional initiatives with Product, Sales, Marketing, and Partnerships
  • Take ideas from concept to execution -  fast, structured, and outcome-driven
  • Create clarity and momentum in ambiguous environments

Optimize performance

  • Track and analyze app performance, adoption, and user experience
  • Identify opportunities to improve conversion, retention, and overall app impact
  • Ensure partners meet program goals and marketplace standards
Requirements
  • Customer-facing or operational foundation → product & tech orientation (must)
  • 3+ years of experience in a scaling or established SaaS company, working across multiple cross-functional interfaces
  • Background in either: customer-facing roles (Customer Success, Partner Success, Solutions), or technical cross-functional roles (e.g., Product Ops, R&D Ops, Program/Project Management)
  • Direct exposure to strategic customers and/or partners
  • Proven ability to navigate complex organizations, build strong internal relationships, and collaborate across multiple stakeholders
  • Strong understanding of APIs, integrations, and SaaS ecosystems
  • Comfortable working with developers and technical stakeholders
  • Ability to think in systems and identify where technology (including AI) drives real value

Builder mindset & execution excellence

  • Hands-on, moves fast, and takes ownership from idea to delivery
  • Strong operational and project management skills — drives things to completion

Partner-facing / developer ecosystem experience

  • Experience working with app developers, product teams, or technical partners — strong advantage
  • Ability to translate between business needs and technical execution

Product mindset (advantage)

  • Experience in product management or strong product thinking — ability to identify opportunities, shape solutions, and influence roadmaps

User-centric approach

  • Deep focus on solving real customer problems
  • Comfortable engaging directly with users and turning insights into action

High EQ & collaboration

  • Builds trust quickly and works effectively across diverse stakeholders
  • Influences without authority and operates with humility

Self-starter

  • Proactive, structured, and comfortable operating in ambiguity

 Why this role

  • Work at the core of monday.com’s app ecosystem and AI-powered future
  • Partner with developers building impactful apps used by thousands of customers
  • Own initiatives end-to-end with real product and business impact
  • Join a small, fast-moving team shaping a strategic growth engine

What the Team is Saying

Ruchita
Nate
Kyle
Brad Wisselman
Brad Wisselman
Bianca Collado

monday.com Compensation & Benefits Highlights

  • Healthcare Strength Health coverage includes medical, dental, and vision, with mental‑health support through counseling sessions and recent mentions of fertility support in the U.S.
  • Leave & Time Off Breadth PTO spans roughly 16–22 days by tenure with about 80 hours of paid sick time, alongside notable paid parental leave and adoption assistance.
  • Retirement Support A 401(k) is provided with a company contribution regardless of employee contribution, offering straightforward retirement support.

monday.com Insights

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The Company
HQ: New York, NY
3,049 Employees
Year Founded: 2012

What We Do

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model!

Typical time on-site: 3 days a week
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