Partial Account Development Representative

Posted Yesterday
Be an Early Applicant
Chicago, IL, USA
In-Office
Junior
Logistics • Sales • Software • 3PL: Third Party Logistics
Arrive Logistics is one of the fastest-growing freight brokerages in the nation.
The Role
Manages carrier relationships and daily partial-freight operations for assigned shipper accounts. Responsibilities include consolidating and planning loads, scheduling pickup and delivery appointments, tracking shipments, resolving exceptions, maintaining accurate TMS records, and supporting clean billing. The role serves as the primary day-to-day account contact and identifies new lanes and shipment volume for the sales team.
Summary Generated by Built In

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

The Partial Account Development Representative will focus on managing existing relationships with carriers, ensuring seamless, transactional booking, and providing daily support in operations for the Partial team. You’ll be responsible for the day-to-day activities such as planning loads, schedule appointments, and track freight for shipper accounts. You will excel by leveraging strong relationships with carriers, ensuring their needs are met while continuously delivering results.

What You'll Do

  • Build consolidated and multi-stop loads by weight, linear feet, cube, lane, and delivery windows.
  • Book and confirm pickup and delivery appointments, making sure transit times and appointments are partial-friendly. Rework schedules when plans change.
  • Track loads to delivery, update customers before they ask, and resolve exceptions (missed appointments, detention, TONUs, OS&D).
  • Keep TMS records accurate so billing closes cleanly.
  • Serve as the day-to-day contact for assigned accounts, and flag new lanes and volume to the sales team.

Qualifications

  • 1+ year in business development, sales support, or account management in freight or logistics.
  • Hands-on scheduling, tracking, or load planning experience.
  • Strong communication by phone, email, and chat.
  • Comfort with weights, pallet counts, linear feet, and time windows.
  • Ability to juggle many shipments and stay accurate.
  • Proficiency in Excel or Google Sheets; quick TMS adoption.
  • Partial, LTL, or multi-stop truckload experience.
  • Brokerage or 3PL background.

The Perks of Working With Us

  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and take part in learning opportunities through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the heart of downtown Chicago, IL!
  • Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience
When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. 
 
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

Skills Required

  • 1+ year of experience in business development, sales support, or account management within freight or logistics
  • Hands-on scheduling, tracking, or load planning experience
  • Strong communication skills by phone, email, and chat
  • Comfort working with weights, pallet counts, linear feet, and time windows
  • Ability to manage multiple shipments while maintaining accuracy
  • Proficiency in Excel or Google Sheets
  • Ability to quickly learn transportation management systems
  • Partial, LTL, or multi-stop truckload experience
  • Brokerage or third-party logistics background

What the Team is Saying

Marissa
Branton
Mateo
Samantha
Austin

Arrive Logistics Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is viewed as robust, with comprehensive medical, dental, and vision alongside mental-health resources. Feedback suggests the breadth of support (including EAP, telehealth, and Calm) is a meaningful advantage.
  • Parental & Family Support — Paid parental leave is promoted as fully paid on certain roles and is positioned as a valuable benefit for new parents. Family-oriented resources and return-to-work support are also emphasized.
  • Wellbeing & Lifestyle Benefits — Wellness days, counseling, fitness discounts, and office amenities are highlighted as useful extras. Feedback suggests these programs add practical support beyond core insurance.

Arrive Logistics Insights

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The Company
HQ: Austin, TX
1,700 Employees
Year Founded: 2014

What We Do

Arrive Logistics is a top 4 American truckload brokerage headquartered in Austin, Texas, with 10 locations across North America. Founded in 2014, Arrive delivers unparalleled service and custom strategic solutions to a diverse network of globally recognized brands and vetted carriers. Arrive has 2,000 employees, 5,500 customers, and 10,000 core carriers in its network. The Company has been recognized for its service excellence by more than 50 enterprise shippers in the trailing 36 months. At Arrive, 'We Deliver, So You Can.“ For more information, visit www.arrivelogistics.com.

Why Work With Us

We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.

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