The Operations Supervisor will report directly to the Facility Manager. Responsibilities will include the implementation and management of the Fortress Downhole Tools Cyclops Setting Tool Recycling program, including the coordination, performance, and execution of Fortress processes and procedures. The Operations Supervisor is responsible for ensuring that the quality of the Fortress supplied products meets or exceeds the customer’s requirements and maintains the standard of excellence established by Fortress Downhole Tools.
ResponsibilitiesResponsibilities
• Work closely with customer field representatives to effectively coordinate Cyclops Setting Tools
• Disassemble, clean, inspect, rebuild, and test Fortress Cyclops Setting Tools per the applicable Fortress Work Instructions
• Provide technical support/onboarding to customers for Fortress Cyclops Setting Tools
• Ensures all necessary equipment and tools are available and adequately maintained to perform all aspects of the job
• Ensure all QA/QC policies & procedures are always top priority
• Ensure all employees are up to date with safety training and PPE
• Coordinate tool needs between shop and upper management
• Interviewing, hiring, and firing of Tool Assistants and Specialists
• Train and progress shop personnel
• Create scheduling and grading employees
• Maintain reports on ongoing jobs and activity to Fortress management
• Maintain adequate inventory levels
• Oversee all technicians time sheets/days off
• Ensure housekeeping is kept up to highest standard every day
• Maintains the highest level of professionalism and works with honesty and integrity
• Continue to grow an upbeat, exciting work culture that is both diversified and unique.
• Proactively looking ahead to identify and provide solutions to issues before they become problems.
• Any other duty, responsibility, or task assigned by supervisor
Qualifications
• Strong technical background working with downhole tools utilized in pump down operations, including wireline setting tools, frac plugs, and perforating guns
• Self-motivated and detail oriented
• Available to work weekends and holidays as needed to support customer field operations
• Excellent problem solving, interpersonal communication, and operational management skills
• Working knowledge of Windows 10 OS, and Microsoft Office
• Forklift training
• Proficiency with basic hand tools
• Ability to lift a minimum of 75 lbs
• This position may require periodic travel to other districts as necessary to meet company needs and support operational initiatives.
Skills Required
- Strong technical background working with downhole tools used in pump down operations, including wireline setting tools, frac plugs, and perforating guns
- Self-motivated and detail-oriented
- Availability to work weekends and holidays as needed to support customer field operations
- Excellent problem-solving, interpersonal communication, and operational management skills
- Working knowledge of Windows 10 and Microsoft Office
- Forklift training
- Proficiency with basic hand tools
- Ability to lift a minimum of 75 pounds
- Ability to travel periodically to other districts as necessary
NOV Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NOV and has not been reviewed or approved by NOV.
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Healthcare Strength — Company materials describe comprehensive medical, dental, and vision coverage alongside life/disability insurance, a global EAP, wellness resources, and paid parental leave; the company also states it pays most U.S. health plan premiums, which bolsters perceived value.
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Retirement Support — The 401(k) program features auto‑enrollment, immediate vesting, and ongoing employer contributions; historical filings and comments point to a generally well‑regarded match even as exact formulas can change.
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Leave & Time Off Breadth — Paid parental leave and widely cited decent PTO at hire are complemented by options like experience‑based vacation credit and a flexible holiday, creating a rounded time‑off offering in many U.S. roles.
NOV Insights
What We Do
NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future. NOV powers the industry that powers the world.
