Operations Intern

Posted Yesterday
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Somerville, MA, USA
Hybrid
20-25 Hourly
Internship
Enterprise Web • Hardware • Internet of Things • Software
Tulip is fundamentally and materially transforming how people on the frontline of operations work today.
The Role
Support day-to-day office operations: troubleshoot and set up equipment, manage inventory, mail, and hardware fulfillment, monitor the Operations Jira board and inbox, procure supplies, and support company events and workplace culture initiatives.
Summary Generated by Built In

This role is located in Somerville, MA - This is an in-office role, on-site 5 days/week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

About you

You're the person who keeps things running — and you make it look easy. You're hacky, handy, and always two steps ahead of the next problem. Whether it's troubleshooting an office issue, setting up for a company event, or tracking down a missing package, you bring a sense of urgency, reliability, and a "just figure it out" attitude to everything you do. You're resourceful, organized, and personable — the kind of teammate who makes everyone's day a little smoother. You want to work on a small, high-impact team in a fast-paced startup, and you're looking for an internship where you'll have real ownership and real responsibility from day one.

What skills or experience do I need?

  • Bias for action, flexibility, adaptability, and strong time management skills.
  • Comfortable with ambiguity and takes a solution-oriented approach to problem solving.
  • Ability to occasionally lift and move items up to 25 lbs.
  • Demonstrated ability to independently manage and present projects to the team and company.
  • Strong organizational skills, attention to detail, and clear written and verbal communication.
  • Excited about adopting new tools and AI technologies to work smarter.

Key Responsibilities

  • Troubleshoot issues and handle office projects — building, moving, and setting up equipment around HQ.
  • Keep the space organized, clean, and fully stocked.
  • Monitor the Operations Jira board and inbox; respond to requests.
  • Manage inventory and ordering for snacks, food, and office supplies.
  • Open, sort, and distribute incoming mail and packages.
  • Source, procure, and maintain office equipment.
  • Support workplace culture initiatives: town halls, happy hours, team events.
  • Support hardware fulfillment.

Key Collaborators

  • Business Operations
  • IT
  • Library Team (Tulip Experience Center)

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

  • Direct impact on product and culture
  • Virtual and in-office global company events and happy hours
  • Free lunch 3 days a week
  • An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The hourly rate for this position is $20–25/hr, based on experience and proficiency.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.

Skills Required

  • On-site in Somerville, MA, 5 days/week
  • Bias for action, flexibility, adaptability, and strong time management skills
  • Comfortable with ambiguity and takes a solution-oriented approach to problem solving
  • Ability to occasionally lift and move items up to 25 lbs
  • Demonstrated ability to independently manage and present projects to the team and company
  • Strong organizational skills, attention to detail, and clear written and verbal communication
  • Excited about adopting new tools and AI technologies to work smarter

What the Team is Saying

Xi
Grant
Pablo
Mark

Tulip Compensation & Benefits Highlights

  • Healthcare Strength Medical, dental, and vision coverage sit alongside disability, life insurance, and HRA/HSA options with multiple medical plan choices described. Employer-paid medical premiums for employees and significant contributions for families underscore the depth of coverage.
  • Affordable Benefits Employer funding of medical premiums meaningfully lowers premium costs for employees and dependents. Additional monetary supports such as HSA/FSA contributions, commuter benefits, and fitness subsidies further enhance affordability.
  • Leave & Time Off Breadth Unlimited PTO with flexible work practices is highlighted, alongside paid holidays/sick and wellness days in public benefit summaries. Parental leave is included and supported by return‑to‑work programs.

Tulip Insights

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The Company
HQ: Somerville, MA
310 Employees
Year Founded: 2014

What We Do

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

Why Work With Us

We’re building a strong, diverse team that values hard work, families, and personal well-being. Help us build an inclusive community that will transform frontline operations.

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Tulip Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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HQSomerville, MA
Israel
Japan
Company Office Image
Budapest, HU
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Munich, DE
Singapore
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