Software Engineering Manager, Agentic AI

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

You'll lead the engineering team building Tulip's new agent-native app-building product — an effort that will redefine how customers compose, deploy, and operate apps on our platform, and you'll ship something publicly within the first few months. You bring high levels of technical acumen and people management skill, honed over years of building and delivering SaaS products, and you're energized by the chance to build at the edge of what AI models can do. You have strong opinions about agent architectures, context management, and building scalable systems, and you're passionate about mentoring engineers and helping them grow. You're a collaborative, motivated self-starter who leads from the front, brings your authentic self to work, and wants to help shape how this team operates as a reference point for AI-driven development across the broader engineering org.

• Experience building and scaling AI systems in production, including LLM fine-tuning and evaluation, agent orchestration and context management, retrieval pipelines and vector stores, tool invocation and MCPs, guardrails and safety layers, and end-to-end observability for non-deterministic systems
• 2-3+ years of experience leading software development teams with strong hands-on technical leadership, architecting solutions, and staying close to the code
• Experience building and scaling large SaaS products and complex distributed systems
• Expertise in contemporary tech stacks including React, Node.js, MongoDB, and Postgres, with experience deploying in multi-cloud and multi-tenant environments
• Hands-on experience architecting systems that integrate agentic and generative AI capabilities, including tool use, context management, sandboxed execution, and long-running workflows
• Cross-functional leadership with product, design, and customer-facing teams to deliver features end-to-end
• Strong product-engineering instincts: you can prototype quickly, prune scope, and decide what to ship versus what to throw away

• Own the technical architecture and delivery of Tulip's new agent-native app-building product
• Hire, mentor, and grow a senior team capable of operating with high autonomy and quality from day one
• Establish engineering standards: testing, observability, AI-driven development practices for the team
• Partner with Infrastructure and other Engineering teams to evolve Tulip's API surface and runtime so agents have what they need without compromising the existing platform
• Collaborate deeply with product and design as a product threaded team, with shared ownership of outcomes
• Cultivate an AI-first development culture and continuously raise the bar on velocity and quality

• Product & Design
• Engineering leadership peers
• Infrastructure
• QA
• Tulip Customers and Customer-facing teams

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D, FSA, Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies
• Dog-friendly office

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $160,000 - $220,000 per year, based on a level M1 (minimum) to a level M2 (maximum). The final level will be determined during the interview process.