Jobs at Tulip

Design, build, and deploy Tulip manufacturing solutions for Japanese enterprise customers. Responsibilities include identifying shop-floor improvement opportunities, integrating PLCs and MES/ERP and quality systems, troubleshooting software and operational workflows, leading customer deployments, advising on architecture and scalability, and translating customer feedback into reusable product capabilities. The role works directly with plant stakeholders and requires substantial travel, technical leadership, and fluent business-level Japanese and English.

The Customer Success Manager will manage customer accounts, ensuring effective adoption of Tulip's tools, guide clients on improvements, and coordinate with internal teams for operational success.

Conduct targeted outbound prospecting, account research, cold calling, and inbound lead qualification for enterprise manufacturing accounts. Personalize outreach using buying signals and AI-enabled tools, book introductory meetings with operations and engineering leaders, and maintain account momentum in partnership with Account Executives. Share prospect feedback, objection patterns, and account intelligence during pipeline and account reviews.

Own Tulip’s revenue data architecture and strategy, using SQL, BI, and AI to improve account targeting, pricing, forecasting, retention, and expansion. Build health scores, churn and upsell models, renewal pricing strategies, and executive-level NRR/GRR reporting. Partner closely with Sales, Customer Success, Services, Support, Finance, Product, and executive leadership while mentoring analysts and commercial teams on data-driven decision-making.

Own the data architecture and strategic planning powering Sales. Build AI-driven territory, lead-scoring, forecasting, pricing, attribution, and pipeline models; redesign Salesforce structures and funnel stages; conduct market and scenario analyses; and lead cross-functional initiatives improving sales productivity, process efficiency, and executive decision-making.

Build and deploy AI-native tools, agents, automations, and integrations supporting go-to-market teams. Develop LLM-powered workflows for CRM enrichment, account scoring, deal intelligence, and outreach. Partner with Sales, Marketing, Customer Success, Revenue Operations, Finance, Product, Engineering, and Data teams to define measurable solutions. Own projects end to end, including prototyping, backend services, deployment, monitoring, evaluation, data-quality guardrails, adoption measurement, and continuous improvement across the GTM technology ecosystem.

Build and deploy AI-native tools, agents, automations, integrations, and backend services supporting Sales, Marketing, Customer Success, and Revenue Operations. Integrate LLMs into CRM enrichment, account scoring, deal intelligence, and outreach workflows. Partner with stakeholders to define measurable solutions, improve GTM processes, monitor reliability and data quality, evaluate technology platforms, and measure adoption and business impact.

Lead vertical go-to-market: own messaging, positioning, campaigns, and content end-to-end. Drive sourced and influenced pipeline with Sales/BDRs/pre-sales, produce campaign assets (ebooks, webinars, landing pages), design multi-touch account-level campaigns, analyze performance, and iterate rapidly using AI tools.

Manage the data architecture and strategic planning for the Sales team, optimizing processes through data and AI for targeting accounts and pricing strategies.

The Partner Manager will manage indirect sales through partners, develop Go-to-Market plans, support account executives, recruit new partners, and collaborate with internal teams.

Lead Tulip's global marketing function: set strategy and category positioning, build and scale an AI-native marketing organization, own brand, demand, product marketing, communications and partner ecosystem, and drive measurable pipeline and revenue in collaboration with CEO, Product, and Commercial teams.

Build and maintain internal agentic AI platforms and developer-facing tools that integrate LLMs with engineering workflows. Partner with product and infra teams to design standards for agent deployment, reliability, evals, security, onboarding, and adoption measurement to improve developer productivity.

The International Marketing Lead will drive marketing strategies across EMEA and APAC, focusing on demand generation and team leadership while collaborating with sales to boost pipeline growth.

Manage a portfolio of manufacturing customers to drive digitization using Tulip, track usage and ROI, support renewals and expansions, coordinate cross-functional teams to resolve issues, and build scalable Customer Success processes while presenting account health and outcomes to executives.

Build and maintain internal agentic AI platforms and developer tools, including skills, plugins, MCP servers, integrations, evaluation standards, secure tool-access patterns, and onboarding resources. Partner with engineering, infrastructure, DevOps, and QA teams to identify AI opportunities, improve developer workflows, measure adoption and impact, and support organizational AI enablement through learning programs and change management.

Embed with manufacturing customers to design, build, and deploy Tulip solutions. Lead OT/IT integrations (PLCs, MES/ERP, quality systems), troubleshoot production issues, and deliver scalable, production-ready applications. Advise on architecture, document solutions, and represent customer needs to Product and Engineering.

Senior individual contributor owning Tulip's visual brand and marketing design system. Build and maintain component libraries, templates, and campaign creative across paid, organic, email, and events. Create AI-assisted design workflows, image generation pipelines, and prompt systems. Produce or direct short-form video and motion assets. Collaborate with Revenue Marketing, Product Marketing, Content, Digital, and external agencies to ensure cohesive execution.

Lead and develop a software engineering team, fostering growth and technical leadership while ensuring product delivery and cross-functional collaboration.

Lead and scale a distributed BDR team, own methodology, playbooks, tooling, comp and reporting; deploy AI for prospecting and qualification; align Sales, Revenue Marketing, and GTM Operations; manage performance, career paths, and pipeline targets across US and EMEA pods.

Lead observability and reliability efforts: mentor teams on SLIs/SLOs, maintain triage/remediation workflows, perform incident response, debug production systems, and design core infrastructure and tooling for engineering teams.