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Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
We are looking for an analytical and decisive Operational Risk Analyst to join our Risk team. In this role, you will serve as a guardian of Arrive’s operations, working directly with the Risk team to minimize exposure and financial loss.
You aren’t just analyzing data; you are stepping into high-pressure situations to resolve complex logistical issues—from accident mitigation to hostage load negotiations and theft recovery. If you possess strong critical thinking skills, composure under pressure, and a deep understanding of logistics supply chains, we want to hear from you.
What You'll Do
Identify, assess, and analyze operational risks associated with daily logistics activities, including transportation accidents, cargo theft, and warehousing disputes.
Lead negotiations on high-stakes incidents, including hostage loads and tow negotiations, to minimize financial impact and operational delay.
Conduct comprehensive risk assessments and develop mitigation plans to reduce the likelihood of recurring issues.
Collaborate with internal teams to ensure strict compliance with federal laws, insurance requirements, and regulations related to logistics activities.
Audit operational risk records regularly to ensure data integrity and accuracy.
Analyze historical data to identify patterns, trends, and root causes of operational risk events.
Provide expert guidance to internal stakeholders on risk management best practices.
Develop and deliver training programs to heighten risk awareness across the organization.
Identify opportunities for continuous improvement within the risk workflow.
Risk Identification & Crisis Management:
Strategy & Compliance:
Analysis & Education:
Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (Preferred).
- 3–5 years of experience in operational risk management, claims adjusting, or logistics operations.
- Logistics Expertise: Strong knowledge of transportation operations, carrier vetting, and insurance protocols.
- Crisis Management: Proven ability to handle high-stress situations (e.g., hostage loads) with professional judgment.
- Analytical Mindset: Robust risk analysis skills with the ability to spot trends in complex data.
- Communication: Strong written and verbal communication skills; ability to explain complex risk concepts to non-technical stakeholders.
- Financial Acumen: Basic understanding of accounting processes and how operational risk impacts the bottom line.
- Autonomy: Solid work ethic with the ability to work independently and collaboratively in a fast-paced environment.
The Perks of Working With Us
- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
- Sweat it out with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages.
Skills Required
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field
- 3-5 years of experience in operational risk management, claims adjusting, or logistics operations
- Strong knowledge of transportation operations, carrier vetting, and insurance protocols
- Proven ability to handle high-stress situations, including hostage loads, with professional judgment
- Strong risk analysis skills and ability to identify trends in complex data
- Strong written and verbal communication skills
- Ability to explain complex risk concepts to non-technical stakeholders
- Basic understanding of accounting processes and operational risk impact on financial results
- Ability to work independently and collaboratively in a fast-paced environment
What the Team is Saying
Arrive Logistics Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is viewed as robust, with comprehensive medical, dental, and vision alongside mental-health resources. Feedback suggests the breadth of support (including EAP, telehealth, and Calm) is a meaningful advantage.
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Parental & Family Support — Paid parental leave is promoted as fully paid on certain roles and is positioned as a valuable benefit for new parents. Family-oriented resources and return-to-work support are also emphasized.
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Wellbeing & Lifestyle Benefits — Wellness days, counseling, fitness discounts, and office amenities are highlighted as useful extras. Feedback suggests these programs add practical support beyond core insurance.
Arrive Logistics Insights
What We Do
Arrive Logistics is a top 4 American truckload brokerage headquartered in Austin, Texas, with 10 locations across North America. Founded in 2014, Arrive delivers unparalleled service and custom strategic solutions to a diverse network of globally recognized brands and vetted carriers. Arrive has 2,000 employees, 5,500 customers, and 10,000 core carriers in its network. The Company has been recognized for its service excellence by more than 50 enterprise shippers in the trailing 36 months. At Arrive, 'We Deliver, So You Can.“ For more information, visit www.arrivelogistics.com.
Why Work With Us
We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.
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Arrive Logistics Teams
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