Marketing Sr Analyst - CRM Operations

Posted 2 Days Ago
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Mooresville, NC, USA
Hybrid
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Curiosity wanted. Innovation required.​​​​​​​
The Role
Supports marketing strategy by translating category priorities into CRM campaigns across email, mobile push, SMS, and other channels. Coordinates campaign briefings, wireframes, stakeholder feedback, audience requests, timelines, documentation, and execution risks. Interprets financial, campaign, business, and competitive data to improve consumer engagement, traffic, sales, efficiency, and ROI while developing scalable marketing processes.
Summary Generated by Built In
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The primary responsibility of this role is to support the Marketing Manager and Marketing lead by develop and implement marketing tactics that support the overall marketing strategy and vision. This individual assists the achievement of key business objectives, coordinates across marketing and across the organization to bring tactics to life across an omni-channel platform inclusive of multiple marketing channels. The Sr. Marketing Analyst has responsibility for aligning the Marketing priorities with key stakeholders and "activation partners" and builds consumer messaging in order to drive traffic and sales. This individual also demonstrates the ability to be a self-starter, create process and new steps from start to finish and requires minimal input to bring a marketing tactic to market. He/she also understands consumer motivations, media trends and competitive trends and makes informed recommendations to the marketing team and key stakeholders around how to drive traffic and deliver total company KPIs.
What You Will Do
  • Assists in the development and advancement of Lowe's marketing strategy by translating Category priorities into effective marketing and CRM tactics that are delivered on time, on budget, and on brand.
  • Facilitates campaign briefings and working sessions with Category partners to gather and consolidate promotional, product, inventory, business, and other inputs required for campaign execution.
  • Distributes campaign wireframes and leads the Category feedback process, ensuring priorities and requirements are accurately incorporated into Email, Push, SMS, and other CRM campaign execution.
  • Partners closely with CRM Strategy Leads and cross-functional stakeholders to translate Category priorities into actionable campaign plans that drive consumer relevance and engagement.
  • Manages multiple campaigns, projects, and stakeholders simultaneously, communicating timelines, deadlines, requirements, and process expectations while tracking outstanding inputs and proactively identifying execution risks.
  • Builds and maintains Email and Mobile AHA activity inputs and completes required campaign documentation, audience intake requests, and other operational requirements.
  • Proactively identifies and escalates missing priorities, conflicting feedback, inventory concerns, late inputs, and other issues that could impact campaign execution.
  • Designs and improves processes that solve complex campaign and organizational challenges with limited direction while leveraging cross-functional capabilities to maximize efficiency and ROI.
  • Interprets financial, business, campaign, and competitive market data and maintains an understanding of mass, digital, CRM, and emerging channels to support marketing decisions and ensure programs are delivered in alignment with business and corporate expectations.

Minimum Qualifications
  • Bachelor's degree in Business, Communications and Marketing or equivalent years of experience in lieu of education requirement, if applicable
  • 1 Year Experience in Marketing or related field

Preferred Skills/Education
  • Experience in the Retail industry

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required

  • Bachelor’s degree in Business, Communications, or Marketing, or equivalent experience in lieu of education
  • At least 1 year of experience in marketing or a related field
  • Experience in the retail industry

What the Team is Saying

Lowe’s Compensation & Benefits Highlights

  • Retirement Support A 401(k) with a company match up to 4.25% when contributing 6% and eligibility beginning as early as the first of the month after 30 days is highlighted, with access extended to regular full‑time and part‑time associates. This structure positions retirement savings as a clear strength in the total rewards mix.
  • Parental & Family Support Paid family benefits include up to 10 weeks paid maternity leave and four weeks paid parental leave for eligible full‑time associates, plus adoption assistance and expanded family‑forming support. Recent updates add fertility partner services, doula/surrogacy reimbursement, and related resources.
  • Inclusive Benefits Coverage Health coverage is offered to regular full‑time and part‑time associates, spanning medical, dental, vision, and mental‑health/EAP resources. Deductibles on full‑time plans were lowered in 2024 and additional supports (e.g., family‑forming, menopause) were added, indicating broad and evolving access.

Lowe’s Insights

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The Company
HQ: Mooresville, NC
300,000 Employees
Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.

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Lowe’s Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
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HQMooresville, NC
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Charlotte, NC
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Kirkland, WA
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