Are you a creative storyteller who can translate technical concepts into compelling insights? A citizen of the world with a passion for technology, healthcare, and marketing? Are you a lifelong learner who enjoys diving deep into complex problems and use your curiosity to find innovative solutions? We’re a global software company behind more than a billion health records, and we’d love to talk with you!
Our innovative, award-winning solutions include the InterSystems HealthShare® Unified Care Record product suite, InterSystems IntelliCare®, our global health information system, and InterSystems IRIS for Health™, a cloud-first data platform created specifically for the development of healthcare solutions. Our customers span the globe, and leverage data to enhance health and life sciences for all.
We are looking for a Market Intelligence Associate to support the Marketing Intelligence, Data, and Strategy team by helping us explore new markets, understand established and emerging competitors, and develop internal assets for the organization.
As an individual contributor, you will be based in Boston, MA, and collaborate with Product, Sales, Marketing, Pricing, and regional teams across the world. You will work closely with the Senior Market Intelligence Manager to develop market and competitive intelligence assets, conduct primary and secondary research, synthesize customer and market insights, and support the development and maintenance of centralized commercial enablement resources across InterSystems offerings.
This role combines research, analysis, project management, and cross-functional collaboration. The ideal candidate is highly organized, detail-oriented, intellectually curious, comfortable working across teams, and able to balance strategic research and operational execution.
Overall
- Utilize data and analytics from internal and external sources to inform marketing strategies, support customer retention and expansion efforts, and identify market, customer, and competitive trends.
- Apply market intelligence and competitive intelligence best practices to develop actionable insights for Product, Marketing, Sales, Pricing, and executive stakeholders.
- Work collaboratively across departments to gather and synthesize insights into industries, markets, competitors, customers, and emerging trends.
- Support the creation and ongoing maintenance of centralized commercial enablement resources designed to provide a consistent understanding of customer offerings, packaging, pricing, implementation, and entitlements across teams.
Responsibilities
Market Intelligence Research and Data Analysis
- Gather data from various sources and databases to compile intelligence briefings, including customer organization profiles, buyer segmentation and classification, emerging market segments, and competitor analysis.
- Conduct market and competitive intelligence research and benchmark across key customer technology segments.
- Support primary research efforts including interviews, surveys, focus groups.
- Assist in managing external market research and customer research partners.
- Develop market and competitive intelligence assets for Sales, Marketing, and Product teams.
- Assist with ad hoc reporting and analytical projects as needed.
Commercial Knowledge Management and Cross-Functional Coordination
- Develop, maintain, and continuously improve a centralized library of commercial enablement resources across InterSystems product offerings
- Coordinate cross-functionally with Product, Marketing, Pricing, Sales, Legal, , Managed Services, as well as Implementation and Learning Services teams to gather information and ensure the resources remain accurate, consistent, and aligned.
- Support the creation, organization, and ongoing maintenance of the resources as products, packaging, and pricing evolve.
- Help establish scalable processes and governance models for reviewing, updating, and managing content across teams.
- Track stakeholder feedback and identify opportunities to improve resource usability, adoption, and overall effectiveness of the resources.
Visualization and Sharing of Intelligence
- Leverage business intelligence tools (such as Tableau, Power BI, etc.) to deliver visual insights to decision makers
- Collaborate with subject matter experts to develop client-facing reports, newsletters, infographics and other deliverables
- Give presentations and training sessions on research findings for the marketing, product and sales teams. Comfort presentation to C-level executives required.
Data Architecture Development and Platform Management
- Work with cross-functional leadership teams to maintain and improve the company’s databases
- Implement and own new processes, reports, dashboards, or other analytic pursuits that drive user adoption and interest in market intelligence efforts across the company
- Assist in inventory existing reports for future consolidation, transformation, and improvement; document and maintain reporting inventory
Experience and Educational Requirements
- Bachelor's Degree with a minimum of 1 year of experience in market research, competitive intelligence, consulting, or analytics roles; MBA and/or additional certifications in relevant business areas are a plus
- Proven ability to learn new tools and technologies
- Advanced skills with Microsoft Excel, including manipulating large datasets
- Preference given to candidates with working knowledge of SQL, as well as analytics insight and curation tools like R, Python, Tableau, or Power BI
- Experience conducting both qualitative and quantitative research, with a preference for strong qualitative research and synthesis skills.
- Exceptional communication skills, a 15-min presentation is required along with application.
- Preference given to candidates with industry experience in either healthcare, supply chain, or enterprise software industry experience.
- Comfortable balancing strategic thinking with operational execution.
- A track record and comfort with project-based work.
- History works globally, especially with individuals across time zones.
- Ability to balance independent work and team-based work and shift focus between the two as needed
- Strong time management skills, including the ability to handle multiple complex projects at a time, manage time constraints, and meet deadlines
- Familiarity with AI- assisted research and use with secondary materials.
- Skill in writing effective prompts to accelerate desk research.
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.
Other compensation may include a discretionary annual variable target incentive.
The company also provides generous employee benefits including:
- Medical, vision, and dental insurance
- Short-term and long-term disability, and life insurance
- 401(k) Profit Sharing Contribution
- Paid Time Off and Holidays
- Parental Leave
- Tuition reimbursement
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
AI Disclaimer
InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.
Skills Required
- Bachelor's degree with a minimum of 1 year experience in market research, competitive intelligence, consulting, or analytics roles
- Advanced Microsoft Excel skills, including manipulating large datasets
- Experience conducting qualitative and quantitative research and strong synthesis skills
- Experience using business intelligence and visualization tools to deliver insights (e.g., Tableau, Power BI)
- Exceptional communication and presentation skills, including a required 15-minute presentation and comfort presenting to C-level executives
- Proven ability to learn new tools and technologies and manage project-based work
- Familiarity with AI-assisted research and ability to write effective prompts for desk research
- Working knowledge of SQL
- Working knowledge of analytics tools such as R or Python
- Industry experience in healthcare, supply chain, or enterprise software
What the Team is Saying
What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
Gallery
InterSystems Teams
InterSystems Offices
OnSite Workspace
InterSystems prioritizes in-person collaboration with majority on-site presence and some work from home flexibility that varies by region and office location.
