Our Worldwide Response Center is looking for experienced developers or development support professionals to help our customers succeed with our products.
InterSystems Worldwide Response Center helps our customers succeed by solving problems.
As a developer support professional in the WRC:
- You manage the solution of complicated problems in complex technical environments.
- You will contribute to a smart, cooperative, problem-solving team that provides international support to real-world applications used by major organizations, public and private.
- You will work with a range of technologies in the areas of object-oriented programming, Web, databases, SQL, high availability, AI, and performance.
- You will use source code as an investigative resource.
- You own responsibility for solutions, decide the plan of attack, and are accountable for the results.
- You will support customers building applications that use AI-enabling technologies embedded in our products.
You will grow your career and build your value.
- We provide training to hone your problem-solving and communication skills.
- You will be exposed to a broad range of technology.
- You will gain skills and confidence in driving high-leverage situations.
- You have the opportunity for constant learning.
- A mentor will help you identify and develop your technical, professional, and personal skills for a successful technical career.
- You will be challenged, so make sure a challenge is what you are looking for.
- After completing training for your role, you will be required to participate in extended support coverage on a rotational basis. This will require you to work occasional weekend or evening hours. This additional time would be compensated.
You need to have:
- BS in Computer Science, Engineering or hard Science
- Enthusiasm for solving interesting problems.
- Experience with Unix/Linux or Windows environments a plus.
- Strong Communication skills are a must.
- Experience in the healthcare IT industry is valued.
- 10+ years of experience developing or maintaining software.
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.
Other compensation may include a discretionary annual variable target incentive.
The company also provides generous employee benefits including:
- Medical, vision, and dental insurance
- Short-term and long-term disability, and life insurance
- 401(k) Profit Sharing Contribution
- Paid Time Off and Holidays
- Parental Leave
- Tuition reimbursement
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
AI Disclaimer
InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.
Skills Required
- BS in Computer Science, Engineering or hard Science
- 10+ years of experience developing or maintaining software
- Strong Communication skills
- Experience in healthcare IT industry
- Experience with Unix/Linux or Windows environments
What the Team is Saying
InterSystems Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage includes mental‑health support and HSA/FSA options. Coverage is characterized as strong, with the company covering a large share of premiums.
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Leave & Time Off Breadth — U.S. employees receive a minimum of 23 PTO days per year, alongside paid holidays and sick time. This level of time off is presented as above many sector peers.
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Retirement Support — A 401(k) with employer contributions delivered via profit‑sharing is provided, and access to financial advisors supports planning. Employer materials and partner listings describe the program as a core part of total rewards.
InterSystems Insights
What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
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InterSystems Teams
InterSystems Offices
OnSite Workspace
InterSystems prioritizes in-person collaboration with majority on-site presence and some work from home flexibility that varies by region and office location.
