Manager Revenue Operations

Posted 21 Days Ago
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San Mateo, CA, USA
Hybrid
130K-170K Annually
Mid level
Legal Tech • Software • Generative AI
Eve is an AI case workspace for plaintiff law firms.
The Role
The Manager of Revenue Operations will analyze and improve sales processes, partner with business leaders, build systems in HubSpot, and own cross-functional project execution to support revenue growth.
Summary Generated by Built In

About Eve

Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it. If you're someone who takes ownership, stays curious, and wants to build AI that's already changing how  law is practiced, this is where you belong.

Product-market fit: Eve is trusted by over 1000+ law firms, and we’re growing fast.
Backed by top investors: We’ve raised over $160M from world-class partners including Spark Capital, Andreessen Horowitz(A16z), Menlo Ventures, and Lightspeed.
Built by a world-class team: Engineers, designers, and operators from places like Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft are building Eve from the ground up.
AI-Native from day one: We’re on the bleeding edge of AI, collaborating directly with teams at OpenAI and Anthropic to build best-in-class AI workflows tailored for legal work.
Explosive growth: We are growing 2X revenue Quarter over Quarter.

About the Role

Eve's Revenue Operations function is scaling fast, and we're hiring a Manager of RevOps to be the structured, analytical builder behind the operating system that runs our sales motion. You'll be the person who notices a process is breaking before anyone complains, runs the analysis to figure out why, designs the fix, builds it into HubSpot and our GTM stack, and gets it adopted.

This is a senior IC role. You won't manage people. You will own real workstreams end-to-end, from problem diagnosis to production. You'll partner with the Sr Manager and Head of RevOps on the highest-leverage problems facing the sales team, and you'll be measured on whether the fixes you ship actually move the metric.

The ideal candidate is a builder. You think in systems. You're comfortable in data, comfortable in HubSpot, and comfortable building a v1 in a week and iterating. You care about the craft of process design and have strong opinions about what good looks like.

What You Will Own
  • Diagnose and Fix Revenue Process Gaps. Run continuous diagnostics on where the sales motion is breaking: stalled pipeline, slow handoffs, broken routing, hygiene drift, missed activities. Prioritize by revenue impact, scope the fix, build it, ship it. Measure adoption and outcomes.
  • Strategic Business Partnership. Partner with business leaders to define and drive strategic initiatives, developing and iterating on new approaches in ambiguous or undefined areas. This role will provide business partner support for the SDR organization, owning the operating cadence, pipeline generation strategy, and systems that help the team scale.
  • Pipeline Operating System Execution. Own the day-to-day operational health of our pipeline: stage definitions and exit criteria enforcement, hygiene standards, inspection cadence support, deal review prep. Make sure every leader from AE to CRO can trust the number.
  • Build Process Into Systems. Translate GTM strategy into HubSpot workflows, automations, fields, properties, and reporting. You don't just document a process. You make it executable in the system so the rep can't do it wrong.
  • Analytics and Reporting Layer. Build and maintain the dashboards, scorecards, and operational reports that drive pipeline reviews, forecast calls, and segment performance conversations. Run the analyses that surface what's working and what isn't.
  • Sales Process Documentation and Enablement. Own the sales playbook as a living document. When a process changes, the playbook changes, the system changes, and reps know. Partner with Enablement to make rollouts stick.
  • Cross-Functional Project Execution. Run rollouts of new processes, tools, and GTM motions end-to-end. Partner with Sales, Marketing, CS, Finance, and Deal Desk to ship changes that hold up under real volume.
What We Are Looking For
  • 4–7 years in Revenue Operations, Sales Operations, or GTM Strategy and Operations at a high-growth B2B SaaS company. Background in management consulting, finance, or a structured analytical function is a plus.
  • Strong Analytical and Problem-Solving Skills. Comfortable working through ambiguous business problems with limited precedent. You decompose the problem, form a hypothesis, pressure-test it with data, and land on a recommendation.
  • Translates Data Into Decisions. You turn complex data into clear insights, recommendations, and executive-ready materials. You know the difference between a chart and an argument, and you build the argument.
  • Strategy Through Execution. You're not satisfied stopping at the recommendation. You take it from strategy to system to adoption, and you measure whether it worked.
  • Diagnostic Instinct. You can look at a funnel, a dashboard, or a sales call and spot where the leak is. You know the difference between a symptom and a root cause and you chase the root cause.
  • HubSpot or Salesforce Power User. Admin-level fluency: workflows, custom objects and fields, properties, automations, reports, dashboards, permissions. You understand the tradeoffs between what belongs in the CRM and what belongs downstream.
  • Project Management Discipline. You run multiple workstreams in parallel without dropping any. You set the cadence, communicate proactively, and bring things across the finish line.
  • Bias Toward Adoption, Not Just Launch. You measure yourself on whether the process is actually being used, not whether it shipped. You instrument adoption, follow up, and fix what's not landing.
  • Excellent Cross-Functional Communicator. You can hold your own with senior Sales, CS, and Finance stakeholders. You explain the why, surface tradeoffs, and drive alignment.
You Will Thrive in This Role if You Have
  • Hypergrowth Experience. You've worked at a company growing 2x+ annually where the operating model is rebuilt every six months. You design for the next stage, not just today.
  • End-to-End Builder Mindset. You've owned process or system rollouts from blank page to adopted-and-running, not just one slice of it.
  • AI-Native Operating Posture. You use AI tools to accelerate your own work: analysis, drafting, automations, agentic workflows. You have a point of view on where AI changes how RevOps gets done.
  • Bias Toward Action. You'd rather ship a v1 this week and iterate than spend three months perfecting it. You don't wait for permission to fix something obviously broken.
  • Vertical SaaS or Legal Tech Experience. A plus, not required.
  • Familiarity with Sales Methodologies like MEDDPICC, Command of the Message, or Force Management.

Final compensation will be determined based on a variety of factors, including but not limited to relevant experience, skills, interview performance, and the scope and level of the role and candidate.

US Base Salary Range
$130,000$170,000 USD

Benefits

💰 Competitive Salary & Equity
💹 401(k) Program with Employer Matching
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚗 Commuter Benefits*
🧑‍💻 Autonomous Work Environment
🖥️ Workplace Setup Reimbursement
🏠 Telecomm Stipend
🏝 Flexible Time Off (FTO) + Holidays
🚀 Quarterly Team Gatherings
🥪 In office Perks*

*In office employees only

Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Skills Required

  • 4-7 years in Revenue Operations, Sales Operations, or GTM Strategy and Operations at a high-growth B2B SaaS company
  • Strong Analytical and Problem-Solving Skills
  • HubSpot or Salesforce Power User
  • Diagnostic Instinct
  • Project Management Discipline

What the Team is Saying

Fabi Ramirez
Aiden Kaplan

Eve Compensation & Benefits Highlights

  • Retirement Support A 401(k) with company match is included, which is notable for an early-stage startup. This supports long-term savings alongside cash and equity.
  • Healthcare Strength Core coverage includes medical, dental, vision, and life insurance, plus short- and long‑term disability. This breadth provides protection beyond standard health plans.
  • Equity Value & Accessibility Compensation is presented as competitive with meaningful equity for employees. This signals accessible ownership alongside salary in the total rewards.

Eve Insights

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The Company
HQ: San Mateo, CA
180 Employees
Year Founded: 2020

What We Do

Eve Legal is pioneering the future of legal technology by focusing on AI-driven solutions that empower plaintiff-side law firms. With a robust platform designed for efficiency and effectiveness, Eve leverages artificial intelligence to streamline case analysis, enhance decision-making, and optimize client outcomes. Our mission centers on providing attorneys with the tools needed to stay competitive and navigate the legal landscape effectively, especially in an era where demands on legal professionals continue to grow. Eve’s commitment to innovation is evident in their focus on speed, scalability, and reliability. The platform supports legal teams in managing high caseloads with fewer resources, reducing the time spent on routine tasks, and enhancing the ability to focus on high-impact work. Through deep industry insights and a user-centric approach, Eve is setting a new standard in legal tech by combining technical excellence with a nuanced understanding of the plaintiff-side practice needs. With a core belief in elevating legal practices through visionary tools, Eve is committed to reshaping the way legal professionals serve their clients, improving access to justice, and fostering a more efficient legal ecosystem.

Why Work With Us

You’ll join a high-performing team that thrives on collaboration, grit, and innovation. We value excellence, visionary thinking, and elevation as we tackle ambitious goals. Enjoy a supportive, growth-oriented environment with a robust benefits package, where everyone’s contributions are valued, and real impact in legal tech is made together.

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Eve Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are located at a beautiful office on 3rd Ave in the heart of San Mateo and 2 blocks from Caltrain. Some of our teams are remote while others have a hybrid model of coming into the office 3 days/week and remote 2 days/week.

Typical time on-site: 3 days a week
HQSan Mateo, CA
HQSan Mateo, CA
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