To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Finance
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Are you a master of process and technology with an interest in turning visions into reality? Do you thrive on collaborating with business partners and sales collaborators to bring long-range strategic plans to life? If so, we want you on our team!
As our Sales Operations Manager, L2O Innovation you'll be the superhero behind our Lead to Opportunity process. Your mission, should you choose to accept it, includes identifying process and policy considerations, understanding Lead-to-Cash dependencies, and aligning feature roadmaps with strategic goals. You'll be the go-to person for process mapping, business requirements workshops, value realization scorecards, and use cases for TMP features. This is a hybrid role that connects in office 3 days a week.
Your Impact:
- Be the key expert and trusted advisor to business partners and the extended Global Business Growth and Automation team in all things Lead to Opportunity.
- Develop a deep understanding of the vision for your function and drive the Crawl, Walk, Run, Fly execution (yes, we believe in flying!).
- Partner with Sellers and the Global Seller Experience team to identify key persona needs and drive transformation outcomes.
- Lead the creation, documentation, and sign-off of Business Requirements documentation.
- Collaborate with Business Analysts, TMP Product Owners, and BT Product Owners to develop requirements, solution and design reviews, testing, and UAT.
- Identify Process and Policy Optimization initiatives.
- Create and maintain Jobs to Be Done artifacts.
- Perform industry research and competitive discovery for future state inputs.
A Typical Day May Include:
- Conducting workshops to align scope with the future state vision for executable increments.
- Contributing to key elements of the Business Requirements document, including Future State Process Flows and KPIs.
- Reviewing Seller Feedback for optimization opportunities for future state projects.
- Providing expertise as an SME to other workstreams for dependencies and E2E alignment.
- Reviewing solution demos to ensure alignment with the overall vision.
Required Skills/Experience:
- Ability to take a strategic roadmap and break it down into manageable increments of delivery.
- Skill in connecting the dots between processes and partners.
- Proven stakeholder management experience, including juggling multiple business partners across teams simultaneously.
- Strong communication skills with the ability to influence multiple layers of organizations.
- Results-oriented with a proven track record of flawless execution and strong attention to detail in business process design and optimization at scale.
- Expertise in policy and process definitions and data governance.
- Experience with Sales/Marketing processes and systems.
- Proven track record of driving technology projects at scale/globally.
- Salesforce certification is a plus!
Ready to join a dynamic team and make a real impact? Apply now and let's grow together!
#LI-Hybrid
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
For Colorado-based roles, the base salary hiring range for this position is $115,600 to $159,000.For Washington-based roles, the base salary hiring range for this position is $127,200 to $174,900.
For Illinois based roles, the base salary hiring range for this position is $127,200 to $174,900.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
-
Fair & Transparent Compensation — Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
-
Parental & Family Support — Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
-
Wellbeing & Lifestyle Benefits — Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.
Salesforce Insights
Similar Jobs
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
Gallery
