Manager of Inside Sales

Reposted 16 Days Ago
Tempe, AZ
Hybrid
73K-121K Annually
Senior level
eCommerce • Information Technology • Retail • Industrial
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
The Role
The Manager of Inside Sales leads a team to achieve revenue and profitability goals through coaching, territory planning, and understanding market conditions.
Summary Generated by Built In
Work Location Type: Hybrid
About Grainger:
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.
Compensation
The anticipated base pay compensation range for this position is $72,500.00 to $120,800.00.
Rewards and Benefits:
With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Position Details
A Manager of Inside Sales will lead 12 sellers to exceed revenue and profitability goals by growing targeted customers and acquiring new customers applying the sales management process. You will report to a Regional Sales Vice President, Inside Sales.
You Will
  • Build coaching plans that focus on: people, process and activity (drives focus, results through others, delivers according to timelines)
  • Observe and coach to the production of the driver metrics, value proposition and medium customer offers.
  • Understand market conditions, their assigned customer segment, competition, environment and customer needs.
  • Focus on territory planning including making recommendations to move customers to a different coverage model or seller.
  • Coach and Teach - Quickly uncover seller strengths and gaps and coach to those areas. Coach to the Medium Customer sales process and value proposition. Analyze territory and assist IS's with successful plan to prioritize and grow within territory.

You Have
  • High School Diploma/GED
  • 5+ years sales experience in B2B solution-based selling environment focused on revenue attainment and goal orientation
  • Have a history of experience leading teams
  • In the moment coaching and formalized structured development
  • Financial experience with history of ability to forecast, manage pipeline, recognize trends, advancing concerns
  • Lead teams to exceed financial targets and activity metrics
  • Use data and market insights to plan
  • Travel is minimal for this role and estimated less than 10%

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
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The Company
HQ: Lake Forest, IL
26,000 Employees
Year Founded: 1927

What We Do

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As the #1 Employer of Choice on the American Opportunity Index, a 2025 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years. Find your way with Grainger at jobs.grainger.com.

Why Work With Us

We're proud of our people-focused culture that has been active for nearly 100 years. We embrace new ways of thinking and recognize everyone as an individual. At Grainger, we have a welcoming workplace where you can fell comfortable, confident and learn and grow at any career stage, all while fulfilling our purpose to keep the world working.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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