Manager, Digital Experience Product Management

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

What you'll do:

Responsibilities:

• Leadership & Organizational Excellence
• Build, lead, and develop high-performing product management teams through coaching, mentoring, performance management, and career development.
• Foster an inclusive, accountable, and collaborative culture focused on delivering measurable business impact.
• Drive organizational effectiveness through talent development, succession planning, employee engagement, and continuous capability growth.
• Establish clear priorities, operating rhythms, and performance expectations that improve execution quality, predictability, and stakeholder confidence.
• Product Strategy & Portfolio Management
• Define and execute product vision, strategy, and roadmaps for digital support, AI-powered, and automation-focused product portfolios.
• Lead the full product lifecycle from ideation and investment planning through launch, optimization, and retirement.
• Align product strategy and investment priorities with customer needs, business objectives, and measurable outcomes.
• Guide teams in developing compelling value propositions, business cases, success metrics, and growth strategies.
• AI Transformation & Innovation
• Champion an AI-first operating model that leverages AI, GenAI, analytics, and automation to improve customer experiences, employee productivity, and operational efficiency.
• Identify opportunities to deliver innovative AI-powered digital experiences that increase self-service adoption, support effectiveness, and business value.
• Provide leadership on emerging technologies, industry trends, and digital transformation opportunities.
• Drive adoption of AI-powered tools and practices that improve team effectiveness, product quality, and decision-making.
• Customer Experience & Product Execution
• Translate customer, stakeholder, and business needs into clear product strategies, priorities, and execution plans.
• Lead cross-functional collaboration across engineering, operations, support, content, and business teams to deliver successful outcomes.
• Ensure product roadmaps are aligned to customer experience goals, business objectives, and operational requirements.
• Drive continuous improvement of digital experiences and customer journeys through data-driven insights and feedback.
• Business Outcomes & Operational Performance
• Establish and monitor KPIs, success metrics, and operational measures that track product performance and business impact.
• Use analytics, customer insights, and root-cause analysis to identify opportunities and drive continuous improvement.
• Improve delivery predictability, execution quality, adoption, engagement, productivity, and operational efficiency.
• Own business outcomes and ensure alignment between strategy, execution, and measurable results.

What you need to bring:

Education and Experience Required:

• Bachelor's degree in Computer Science, Engineering, Business, or a related field; MBA or advanced degree preferred.
• 12+ years of experience in Product Management, Digital Experience, Software, AI, or related technology fields.
• Demonstrated success defining product strategy and delivering measurable customer and business outcomes.
• Experience leading and developing high-performing teams, including managers and senior professionals.
• Experience leveraging AI, GenAI, analytics, and automation to improve customer experiences, operational efficiency, or business performance.
• Strong executive communication, stakeholder management, and cross-functional leadership skills.
• Experience managing complex portfolios, roadmaps, investments, and organizational priorities.
• Knowledge & Skills
• Strategic product leadership and portfolio management.
• People leadership, coaching, and organizational development.
• AI, GenAI, and digital transformation expertise.
• Customer-centric product strategy and experience design.
• Business case development, financial analysis, and KPI management.
• Data-driven decision making and operational excellence.
• Executive communication and stakeholder influence.
• Change management, scalable delivery, and organizational alignment.
• Strong technical acumen with the ability to translate technology capabilities into business value.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Job Level:

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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