Sonar is driving the future of agent-centric software development. As the leader in AI code verification and governance, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable.
Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.
We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like:
- SonarQube: The world’s leading AI code review and verification platform.
- SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.
- SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.
Our team operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE:
- Committed to our customers and community.
- Obsessed with quality.
- Deliberate in our decisions.
- Effective as one team.
With over $400M in revenue and profitable, fast-paced growth, we are building the backbone of the AI software revolution. If you’re hungry to have an impact, want to build at a fast pace, and ready to work at the forefront of AI, we want to hear from you.
Position description
We are looking for a Manager, Customer Solutions Engineering to lead and build Sonar's Austin CSE hub. This is a founding leadership role: you will hire, develop, and inspire a team of Customer Solutions Engineers (CSEs), establish the operating culture and execution rhythm of the hub, and ensure the Austin CSE team delivers outstanding technical outcomes for Sonar's Mid-Market and Enterprise customers. You will work closely with Field Engineering leadership and cross-functional partners across Sales, Product, and Support to set the standard for how Sonar earns its customers’ love — at scale.
What You'll do:
Build and lead the Austin CSE Hub: Recruit, onboard, and develop a high-performing team of Customer Solutions Engineers. Set the culture, operating norms, and execution standards for the hub from day one, creating an environment where people grow fast and customers feel it.
Drive customer outcomes at scale: Own the technical health, product adoption, and value realization metrics across the hub's customer portfolio — spanning Mid-Market and Enterprise accounts — ensuring retention and expansion goals are met.
Coach and develop your team: Conduct regular 1:1s, career development conversations, and performance reviews. Cultivate a culture of continuous learning and technical excellence in CI/CD, Agentic SLDC practices, and Sonar platform expertise.
Establish hub operations: Define workflows, escalation paths, and collaboration rhythms that connect the team seamlessly with global counterparts in Austin, Bochum, Geneva, London, and beyond.
Partner cross-functionally: Serve as the voice of the hub in strategic planning, product feedback loops, and go-to-market initiatives. Work closely with Sales, Product, and Support leadership to align on priorities and resolve systemic customer challenges.
Represent Sonar's technical leadership externally: Engage with key customers and executives as an escalation point, trusted advisor, and advocate — reinforcing Sonar's value proposition at the highest levels.
Shape the team charter: Define the roles, hiring plan, and team structure needed to scale the hub in alignment with Sonar's growth trajectory.
Experience and Qualifications:
Bring 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical Account Management, or similar customer-facing technical roles, with at least 3 years in a people management or team lead capacity.
Have a proven track record of building and scaling high-performing technical teams, ideally in a hub, greenfield office, or startup environment.
Demonstrate deep technical fluency in modern software development practices — CI/CD pipelines, code quality, DevSecOps, and Agentic/AI-assisted SLDC — sufficient to coach CSEs and engage credibly with enterprise engineering leaders.
Possess exceptional leadership and coaching skills, with the ability to motivate diverse teams, develop individual career paths, and hold a high bar for execution.
Have strong business acumen and customer empathy, with experience managing complex Enterprise and Mid-Market customer portfolios and navigating executive stakeholder relationships.
Be fluent in English; proficiency in Spanish or other European languages is a plus.
Be based in, or willing to relocate to, Austin.
Thrive in a fast-paced, high-growth environment and embody Sonar's CODE values: Committed, Obsessed with quality, Deliberate, and Effective.
The ideal candidate will:
We're intentional about this. We believe the best teams are built in the room together. Three anchor days — Mondays, Tuesdays, and Thursdays — create the collaboration rhythm that makes a hub office worth having.
Candidates need to be genuinely based in the location the role is posted — if that's not where you are today, we're happy to support relocation for the right person.
We value diversity, equity, and inclusion
At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you need any accommodation, please reach out to us at [email protected].
All offers of employment at Sonar are contingent upon the results of a comprehensive background check and reference verification conducted before the start date.
Applications that are submitted through agencies or third party recruiters will not be considered.
Skills Required
- 8+ years of experience in Solutions Engineering, Customer Success Engineering, Technical Account Management, or similar customer-facing technical roles
- At least 3 years of people management or team lead experience
- Experience building and scaling high-performing technical teams
- Deep technical fluency in CI/CD pipelines, code quality, DevSecOps, and agentic or AI-assisted software development
- Exceptional leadership, coaching, team motivation, career development, and performance management skills
- Business acumen and customer empathy, including experience managing complex enterprise and mid-market customer portfolios
- Experience navigating executive stakeholder relationships
- Fluency in English
- Based in Austin or willing to relocate to Austin
- Spanish or other European language proficiency
- Experience in a hub, greenfield office, or startup environment
What the Team is Saying
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Sonar Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is employer-paid at 90% for employees (60% for dependents) with company-paid life and disability insurance, telemedicine, EAP, and HSA/FSA options. This breadth and employer cost share are presented as strong for the U.S. tech market.
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Leave & Time Off Breadth — Time off includes 25 PTO days in the U.S., with additional days tied to seniority or circumstances. This allowance is described as generous for the U.S. market.
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Parental & Family Support — Parental leave in the U.S. offers up to 12 weeks paid for primary caregivers and 1 week for secondary caregivers, plus a return-to-work program and an onsite mother’s room. These provisions extend support for families beyond core medical coverage.
Sonar Insights
What We Do
Sonar provides the essential verification layer for the AI-driven development era, ensuring all code—whether human-written or AI-generated—is code you can trust. Today, AI coding tools are generating explosive volumes of code. This has created an "engineering productivity paradox" : faster code writing doesn't automatically lead to faster, safer software delivery. The new bottleneck is verification. Sonar solves this. Integrating code quality and code security into a single platform (SonarQube), Sonar is the foundation for high performance software engineering, analyzing over 750 billion lines of code daily to ensure applications are secure, reliable, and maintainable. As an independent verification platform, Sonar enables organizations to securely develop at the speed of AI. We are driven by a deep belief in our people, a commitment to excellence, and an unwavering dedication to delivery. We operate as a united group where our collective success is the sum of each individual's contributions. Our company culture is driven by the values of CODE: Committed, Obsessed, Deliberate & Effective. This mindset reflects our culture of creativity, collaboration, and pride in the work we do. Rooted in the open source community, Sonar’s solutions support over 35 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by 7M+ developers worldwide, including ServiceNow, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company. Sonar is headquartered in Geneva, Switzerland with additional offices in Austin, Texas; Bochum, Germany; London, Singapore, and Tokyo. The company is rapidly growing with over 800 employees! Join us in our mission to solve the trillion-dollar challenge of bad code!
Why Work With Us
We are a product-first company, with a people-first culture. Every employee has the opportunity to grow and learn. We promote from within, provide regular feedback and professional development opportunities, value the right to fail along with respect and kindness and work with team members to achieve their full potential.
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Sonar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Sonar, we require employees to come into the office 3 days/week.
