Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
We are looking for a strategic and customer-centric Customer Profiles Product Manager to lead programs and product initiatives that strengthen customer profile management across the business. In this role, you will help shape experiences and features that integrate inclusion, security, and financial maturity principles, while working closely with cross-functional partners to deliver meaningful and scalable customer solutions.
This is a great opportunity for someone who combines strong product thinking, business insight, and stakeholder management skills, and who is passionate about building data-driven, customer-led experiences.
Designing cohesive strategies and programs that integrate principles of inclusion, security, and financial maturity
Incubating new experiences and features to test concepts and validate ideas before scaling
Ensuring delightful customer experiences across touchpoints through strong product thinking and execution
Driving governance and reinforcement of policies and execution across products and features
Performing regular analysis, insight generation, and reporting for relevant stakeholders
Partnering with cross-functional teams to align customer profile initiatives with business direction and governance requirements
Helping shape innovative features and experiences by understanding the business, customer, and regulatory landscape
Influencing stakeholders across customer experience, lifecycle management, product, and governance teams to move initiatives forward.
Strong product management experience, preferably in customer profile, customer lifecycle, or related domains
Proven ability to design and drive strategy, programs, and scalable product initiatives
Strong analytical and problem-solving skills, with the ability to translate insights into action
Data-driven mindset with experience using analysis and reporting to support decision-making
Strong cross-functional collaboration and stakeholder influence skills
Good understanding of customer, business, and regulatory considerations in product development
Ability to incubate and test new concepts, features, and experiences before broader rollout
Excellent communication skills and the ability to work effectively across multiple teams
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
Skills Required
- Product management experience
- Experience in customer profile, customer lifecycle, or related domains
- Ability to design and drive strategy, programs, and scalable product initiatives
- Strong analytical and problem-solving skills
- Data-driven mindset with experience using analysis and reporting to support decisions
- Strong cross-functional collaboration and stakeholder influence skills
- Understanding of customer, business, and regulatory considerations in product development
- Ability to incubate and test new concepts and features prior to rollout
- Excellent communication skills
What We Do
Mynt is the first and only duacorn in the Philippines. It's a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. Mynt operates two fintech companies: GXI, the mobile wallet operator of GCash — the #1 Finance App in the Philippines, and Fuse Lending, a tech-based lending company that gives Filipinos access to microloans and business loans. Mynt, through its fintech operations, is a staunch supporter of the United Nations Sustainable Development Goals (SDGs), particularly UN SDGs 5,8,10, and 13, which focus on safety & security, financial inclusion, diversity, equity, and inclusion as well as taking urgent action to combat climate change and its impacts, respectively.
