Build a strong foundation in business management while helping teams run smarter, faster, and more effectively. You will partner with stakeholders to improve processes, strengthen reporting, and support initiatives that matter. If you enjoy solving problems, organizing priorities, and turning data into clear insights, this role offers meaningful exposure and growth. Join us to help shape how work gets done.
Job summary
As a Business manager in the Business management team, you will support day-to-day operations and key initiatives by improving processes, strengthening reporting, and helping manage business risks. You will work closely with stakeholders to deliver clear analysis, high-quality materials, and structured project support. You will also contribute to workspace planning and transformation efforts that improve the overall employee experience and operational effectiveness.
Job responsibilities
- Support workspace planning by providing guidance on seating allocations for business-as-usual operations, peak utilization periods, and business continuity needs
- Create, review, and publish standardized site reports and updates (e.g., utilization summaries, occupancy reporting, and executive-ready one-pagers)
- Monitor workspace utilization trends and drive progress toward utilization goals in partnership with stakeholders
- Coordinate with real estate, facilities, and technology partners to support site changes, densification, and transfer initiatives
- Support the development and execution of business transformation activities aligned to team priorities
- Drive and promote the adoption of digital solutions that improve operational workflows and stakeholder experience
- Partner with team members and global stakeholders to simplify, improve, and add value to existing business processes
- Prepare business analysis, presentations, and project materials with a high level of responsiveness and accuracy
- Identify, escalate, and help mitigate risks associated with initiatives and deliverables
- Gather, validate, interpret, and analyze data to resolve reporting gaps and provide insights, trend analysis, and recommendations
Required qualifications, capabilities and skills
- Bachelor’s degree or equivalent (completion of a 4-year course)
- Proficiency in Microsoft Excel (including pivot tables) and Microsoft PowerPoint
- Experience creating clear, executive-ready presentation materials and/or business reports
- Ability to collect, validate, and interpret data to support reporting and decision-making
- Strong written and verbal communication skills
- Strong organization and project coordination skills, including the ability to manage multiple priorities
- Demonstrated ability to work effectively with multiple stakeholder groups
- High attention to detail, including consistency, formatting, and quality checks for deliverables
- Ability to work with a high degree of independence and follow through on commitments
Preferred qualifications, capabilities and skills
- Experience in business management, business operations, or an equivalent support function
- Experience supporting workspace planning, utilization reporting, or site initiatives
- Experience with data visualization tools (e.g., Tableau)
- Experience with analytics and automation tools (e.g., Alteryx, UiPath, Python)
- Experience creating reporting frameworks, scorecards, or dashboards for stakeholders
- Experience supporting process improvement or business transformation initiatives
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Bachelor's degree or equivalent completion of a four-year course
- Proficiency in Microsoft Excel, including pivot tables
- Proficiency in Microsoft PowerPoint
- Experience creating executive-ready presentation materials and/or business reports
- Ability to collect, validate, and interpret data for reporting and decision-making
- Strong written and verbal communication skills
- Strong organization and project coordination skills, including managing multiple priorities
- Ability to work effectively with multiple stakeholder groups
- High attention to detail, including consistency, formatting, and quality checks
- Ability to work independently and follow through on commitments
- Experience in business management, business operations, or an equivalent support function
- Experience supporting workspace planning, utilization reporting, or site initiatives
- Experience with data visualization tools such as Tableau
- Experience with analytics and automation tools such as Alteryx, UiPath, or Python
- Experience creating reporting frameworks, scorecards, or stakeholder dashboards
- Experience supporting process improvement or business transformation initiatives
- Developing experience with AI-powered analytics, workflow automation, or intelligent process tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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