At Chewy, we are committed to being the most trusted and convenient destination for pet parents and partners everywhere by delivering differentiated customer experiences, operational excellence, and innovative solutions across our expanding ecosystem of products and services. As Chewy continues to scale its multi-category platform and strategic growth initiatives, each role within our Finance and Accounting organization plays a critical part in supporting informed decision-making, maintaining strong governance and compliance, enabling scalable growth, and ensuring the integrity and transparency of our financial operations in a dynamic, high-growth environment.
Your Opportunity
Chewy is seeking a Manager, Controllership to support accounting operations and financial oversight for designated business units. Reporting to the Director, Controllership, this role will be responsible for leading the month-end close process, ensuring the accuracy and completeness of financial results, and driving strong accounting practices across assigned areas of responsibility.
The ideal candidate will be a collaborative leader who partners closely with Finance, Accounting, and operational teams to support business growth, integration activities, process improvements, and scalable financial operations. This role will directly manage and develop a team of Senior Accountants while fostering a culture of accountability, continuous improvement, and operational excellence.
What You'll Do
- Lead the month-end, quarter-end, and year-end close processes for assigned business units, ensuring accurate, timely, and complete financial reporting
- Review journal entries, account reconciliations, flux analyses, and supporting schedules to ensure compliance with US GAAP and company policies
- Serve as the primary accounting partner for business unit leadership, Finance, FP&A, and cross-functional stakeholders
- Ensure the accuracy and integrity of business unit financial results and maintain accountability for balance sheet and income statement activity
- Support accounting integration activities related to acquisitions, new business initiatives, and organizational changes
- Partner with cross-functional teams to evaluate operational changes and ensure appropriate accounting treatment and financial reporting impacts
- Identify and implement process improvements that enhance efficiency, scalability, and control effectiveness
- Support internal and external audit activities by providing documentation, analysis, and responses to inquiries
- Maintain and strengthen internal controls and SOX compliance within assigned areas of responsibility
- Collaborate with Technical Accounting, Financial Reporting, Tax, Treasury, and other Accounting teams to resolve accounting issues and support business initiatives
- Develop reporting and analytical tools to improve visibility into business performance and accounting operations
- Lead, coach, and develop a team of Senior Accountants, providing ongoing feedback, mentorship, and career development opportunities
- Foster a culture of accountability, ownership, collaboration, and continuous improvement
What You'll Need
- Bachelor's degree in Accounting or Finance
- CPA preferred
- 5+ years of progressive accounting experience, including experience leading month-end close processes
- Prior experience in public accounting, industry accounting, or a combination of both preferred
- Strong knowledge of US GAAP and financial reporting requirements
- Experience partnering with cross-functional business stakeholders in a fast-paced environment
- Demonstrated ability to manage competing priorities and meet deadlines in a dynamic organization
- Experience reviewing reconciliations, journal entries, and financial analyses
- Understanding of internal controls and SOX compliance requirements
- Experience with ERP systems and financial reporting tools (Oracle, NetSuite, SAP, or similar preferred)
- Proven leadership experience, including coaching and developing accounting professionals
- Strong analytical, organizational, communication, and problem-solving skills
- Ability to balance strategic thinking with hands-on execution
What You'll Get
- A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere-different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission.
- Work in a culture that cares, with leaders who value you and your career journey. Be empowered to think big, thrive on delivering results, and become your best.
- Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and celebrate inclusivity with various company events, programs, and activities.
- Comprehensive medical, dental, vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Bachelor's degree in Accounting or Finance
- CPA
- 5+ years of progressive accounting experience, including leading month-end close processes
- Prior experience in public accounting, industry accounting, or a combination
- Strong knowledge of US GAAP and financial reporting requirements
- Experience reviewing reconciliations, journal entries, and financial analyses
- Understanding of internal controls and SOX compliance requirements
- Experience with ERP systems and financial reporting tools (Oracle, NetSuite, SAP, or similar)
- Proven leadership experience, including coaching and developing accounting professionals
- Experience partnering with cross-functional business stakeholders in a fast-paced environment
- Demonstrated ability to manage competing priorities and meet deadlines
- Strong analytical, organizational, communication, and problem-solving skills
- Ability to balance strategic thinking with hands-on execution
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Employees engage in a combination of remote and on-site work.
